Cross Chrysler Jeep Fiat

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

92 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Cross Chrysler Jeep Fiat are from Cars.com and DealerRater.com

1327 reviews

As soon as I drove up the drive to the parking area I...

5.0
by DDHinton on Nov 20, 2021

As soon as I drove up the drive to the parking area I spotted the Grand Cherokee L I wanted. I’ve had several units serviced at Cross over the years to include a collision repair. Kudos to Joe Cross for assembling such an excellent team. From Sales, Finance, service, and office staff everyone is great. Very professional and knowledgeable about the product. I highly recommend this dealership. My salesman who is very knowledgeable was Shawn Lopes and he is a certified Jeep consultant and took me through the entire process quickly and professionally. I purchased a Grand Cherokee L and love it.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for sharing your wonderful review of us here at Cross Chrysler Jeep FIAT. We are so pleased to read that our Sales Team provided you with amazing service. We truly appreciate and value your business. We are happy to read you purchased the Grand Cherokee L you wanted.

Couldn’t be happier with my experience with Cross! Shawn...

5.0
by Emily on Nov 18, 2021

Couldn’t be happier with my experience with Cross! Shawn Lopes was a great person to work with and had everything together before I even arrived! Usually hate going to dealerships because of the lengthy process , but I can not say that about Cross! Everything was easy and quick! I arrived to Cross at 5pm and drove out in my new purchase at 6:30! Fantastic experience with Shawn and Cross!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Emily, thank you for sharing your wonderful review of us here at Cross Chrysler Jeep FIAT. Our Sales Team goes above and beyond for our customers. We truly appreciate your kind words and business. We hope you love your new vehicle.

Chris came highly recommended and is respected by his...

5.0
by WDHAYNES on Nov 18, 2021

Chris came highly recommended and is respected by his customers. I have dealt with Cross Jeep service department for our work fleet. Now I get to utilize the same expert service for my personal vehicle.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for sharing your wonderful review of us here at Cross Chrysler Jeep FIAT. We are so pleased to read that our Service Team took fantastic care of you. We value your business.

I’ve bought several Jeeps from Shawn Lopes. He’s honest,...

5.0
by Starnold1986 on Nov 17, 2021

I’ve bought several Jeeps from Shawn Lopes. He’s honest, friendly and always goes out of his way to make you happy. If you’re looking for a Jeep, go to Shawn Lopes at Cross!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for sharing your wonderful review of our Sales Team here at Cross Chrysler Jeep FIAT. We strive to provide the best service possible for our customers. We value your business.

I had an awesome experience with our sales rep, Shawn...

5.0
by hylandjr on Nov 17, 2021

I had an awesome experience with our sales rep, Shawn Lopes, and the team at Cross Chrysler Jeep. I flew in from out of town and Shawn picked me from the airport and he made the Jeep buying experience easy, efficient and enjoyable. I highly recommend Shawn and Cross Chrysler Jeep. Happy customer

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Glad we could help you drive off the lot with a new Jeep! Enjoy your new ride and don't hesitate to reach out when we can help you again down the road!

Outstanding staff both Shawn’s and Evan were great. I...

5.0
by Camarokid09 on Nov 09, 2021

Outstanding staff both Shawn’s and Evan were great. I will be back for more.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello! Thank you for your kind words! We look forward to serving you again in the future here at Cross Chrysler Jeep FIAT.

Always efficient and friendly. They never try to oversale...

5.0
by JenniferH68 on Nov 07, 2021

Always efficient and friendly. They never try to oversale either. Great place every time I have been in for service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Jennifer, thank you for sharing your wonderful review of us here at Cross Chrysler Jeep FIAT. Our Sales and Service Team strives to go above and beyond for our customers.

Joel and everyone at the dealership was very nice and...

5.0
by basscat85 on Nov 05, 2021

Joel and everyone at the dealership was very nice and hassle free. i would recommend them to anyone!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the great review and 5-star rating. We are pleased to know our team ensured you had a good experience during your visit here at Cross Chrysler Jeep FIAT. We look forward to seeing you again.

Thank you for the great review and 5-star rating. We are pleased to know our team ensured you had a good experience during your visit here at Cross Chrysler Jeep FIAT. We look forward to seeing you again.

chris gabehart was my salesman and he’s awesome! will...

5.0
by Terry on Nov 03, 2021

chris gabehart was my salesman and he’s awesome! will tell all my friends and family about him.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, Terry! Cross Chrysler Jeep FIAT thanks you for the 5-stars and feedback. The team is glad your experience was awesome. We look forward to future visits.

Professional, warm, friendly service with concern and...

5.0
by thequeenreed on Oct 31, 2021

Professional, warm, friendly service with concern and solutions for customers problems in a timely manner.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for choosing Cross Chrysler Jeep FIAT! We are happy to know that you enjoyed a friendly experience with us. We look forward to working with you again!

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