Crestwood Auto Sales

3.7

Hours of Operation

Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–4:00pm
Sunday
11:00am–3:00pm

Cars on the lot

6 cars available See all Cars

Dealership reviews

3.7
Rating and reviews of Crestwood Auto Sales are from Cars.com and DealerRater.com

10 reviews

Very knowledgable about cars, but rude at times

3.0
by Thad on Oct 14, 2021

I went looking for a new to me used car. Sadly they did not have much of a selection. They were knowledgeable and openly admitted used cars are difficult to come by. However they couldn't help to blame our country as the problem. I am proud to be an American and this partisanship/hate sadly just encouraged me to ultimately shop elsewhere.

Customer service 2.0 Buying process 2.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 3.0 Does not recommend this dealer. Did not purchase a vehicle.

Great dealership

5.0
by Jack T on Aug 17, 2021

I have bought several cars from them over the years and they've all been great! The owner always gives me the best deal and is upfront and transparent about any questions I have. Will buy from them again!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Best deal i found and it came with a warranty

5.0
by Jo on Nov 28, 2018

Came to Crestwood Auto Sales because they had a Honda that was priced below the competition and wanted to make sure it was the real deal and it was. It also came with a power train warranty. I was very happy to make my deal and i will be back.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Car Buying Experience!!! Highly Recommend!

5.0
by Priscilla on Nov 16, 2018

Great experience! Brad was very helpful and made buying a car easy and stress free. I especially love the fact that they offer a warranty! You don't see that often when buying used cars! Highly recommend!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great dealership!

5.0
by R. Davis on Nov 16, 2018

I’ve bought a few cars from them over the years. Always been a great experience and would buy from them again. The owner always goes out of his way to make sure I’m getting the best deal.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Bizarre mistake shows lack of professionalism

2.0
by Bryan on Jun 11, 2015

This dealer had a specific make/model/year listed for sale, both on cars.com and on their own website. A 1998 Saturn SW2 wagon; the VIN listed on both sites and the free Carfax referred specifically to this specific make/model/year, and the picture attached showed an SW2 wagon that was even the same color as my wife's (which we need to replace). Traded a few emails with the dealer; when I asked a couple of specific questions about the car, I didn't get a reply, so I called. Whoever took the call told me "No, we don't have a Saturn wagon, we've got a couple of Saturns but no wagon." I figured, well, maybe they sold it, so I tried emailing again to verify. Got a prompt reply saying "Yes, it's still for sale," but when I emailed back asking for details, got a reply saying "No, it's not a wagon. don't know why there's a picture of a wagon." BUT? the VIN and the Carfax report ARE SPECIFICALLY FOR AN SW2 WAGON. did they maybe have one in stock at some point? I can't figure out any other way they would have that specific VIN and that specific Carfax. Whatever the answer to this mystery is, this doesn't reflect well on this dealership. (I started to give them ONE star in the review, but I decided hey, they're human. They handled this very badly, and two stars is still a negative, but I didn't want to skew their rating so dramatically based just on this. I can't help it, I'm a nice guy.)

Customer service 2.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.

Never even went to the dealership

1.0
by Rmo on Oct 31, 2014

I sent a inquiry on here, their "internet sales manager" replied, never addressed my questions just resent the posting. Yeah thanks guy I can read that's how I found you. Was extremely short and unprofessional via e-mail. Sorry I'm not driving 40 minutes for a car that may not even be there. He didn't seemed concerned about getting my business so I looked elsewhere.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Tahoe purchase

4.5
by Lovemytahoe on May 17, 2013

Bought a 02 tahoe and its been great have had for a yr. and have only had to put brakes on it,now lookin to buy a car for my daughter and will go there

Customer service 5.0 Buying process 5.0 Overall facilities 3.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Not so Awesome

1.7
by Never Again on Apr 11, 2012

Id shopped around for the cat I wanted and found it at Crestwood. The purchase process was being handled through my out of state credit union. Aside from the over anxious salesman calling several times within a 15 minute time span the process was smooth. My bank sent a check and the car was paid in full. No warranty was offered during the final signing of papers. 2 weeks and two days after driving thr car home the car began overheating and after 2 mechanics we find out the car had a leaking radiator and needs to be completely replaced and Crestwood refuses to pay any portion of this repair even with the mechanic stating the issue has been going on prior to my purchase. Moral to the story? Once they get your money there is no more service. Shady.

Customer service 2.0 Overall facilities 2.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Used suv purchase

4.5
by dldungn on May 24, 2011

Quick process, professional, had all the options ready for review. Would buy next vehicle from them as well

Customer service 5.0 Buying process 4.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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