Courtesy Volvo Cars of Scottsdale

4.7

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:30am–4:00pm
Sunday
Closed
Sales
Monday
8:00am–9:00pm
Tuesday
8:00am–9:00pm
Wednesday
8:00am–9:00pm
Thursday
8:00am–9:00pm
Friday
8:00am–9:00pm
Saturday
8:00am–8:00pm
Sunday
10:00am–6:00pm

Sales Team

Jud White  headshot

Jud White

Service Advisor 4.6 (231 Reviews)
Dealer Experience 32 years
Dealership Experience 5 years
Drew  Luis headshot

Drew Luis

Finance 4.7 (138 Reviews)
Dealer Experience 15 years
Dealership Experience 4 years
Jeremy Sarnataro headshot

Jeremy Sarnataro

General Manager (89 Reviews)
Dealership Experience 5 years

Cars on the lot

85 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Courtesy Volvo Cars of Scottsdale are from Cars.com and DealerRater.com

1168 reviews

Service was on time, completed quickly and I was updated

4.0
by Chip on Jul 22, 2022

Service was on time, completed quickly and I was updated when the vehicle was finished. Service writer Jud was knowledgeable and courteous.

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

We're happy to hear your visit with Courtesy Volvo of Scottsdale went off without a hitch, Chip! Jeremy Sarnataro - General Manager - (480) 291-5107

It was very easy to get an appointment with the Service

5.0
by bevsazinn on Jul 20, 2022

It was very easy to get an appointment with the Service Department. Everyone knowledgeable and they kept me informed during the process. I highly recommend Courtesy Volvo of Scottsdale. 👍 Jacob Kannada Service Advisor

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It was our pleasure to assist you. Thanks for giving Jacob and the Courtesy Volvo of Scottsdale service team a shoutout. See you next time! Jeremy Sarnataro - General Manager - (480) 291-5107

They always explain what work needed to be done.

5.0
by Randy on Jul 13, 2022

They always explain what work needed to be done. Pick up and drop off even if the don't have personal. They get a ride service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

We're glad our service never disappoints, Randy. Thank you for the tremendous review and for being a valued Courtesy Volvo of Scottsdale client! Till next time. Jeremy Sarnataro - General Manager - (480) 291-5107

Christopher Dee was very helpful.

5.0
by Mrjag2u on Jul 03, 2022

Christopher Dee was very helpful. He helped us thru the process. Chris did a great job.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the great review! We are thrilled to hear that Christopher delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Courtesy Volvo of Scottsdale! Best, Jeremy Sarnataro - General Manager - (480) 291-5107

Yes I recommend Chris.

Very helpful, friendly and made my whole experience easy

5.0
by Darby on Jun 28, 2022

Very helpful, friendly and made my whole experience easy and enjoyable will definitely continue to return to them for all my services 😊

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Darby, this feedback is music to our ears! Thank you for choosing Courtesy Volvo of Scottsdale and for sharing your experience with our team. We look forward to welcoming you back for your next visit!

Another excellent experience getting my Volvo taken care

5.0
by sascott62 on Jun 25, 2022

Another excellent experience getting my Volvo taken care of. I've been driving an XC90 since 2007 (currently on our 2nd Volvo). Jud White is the best - kind, trustworthy, efficient, responsive, courteous, attentive to all your needs and concerns. We are thankful for him.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the great review! We are so glad to hear that you had a successful experience working with Jud and the Courtesy Volvo of Scottsdale team. Drive safely in your Volvo XC-90, and we hope to see you back again down the road! Best, Jeremy Sarnataro - General Manager - (480) 291-5107

To Date I have had several different experiences with

4.0
by Donna on Jun 21, 2022

To Date I have had several different experiences with Courtesy Volvo, with some things yet to be decided. On a whole my sales person Brenna did a good job and I appreciated her straight forward approach. I made an appointment to come back to get some questions answered about the cars operation which wasn't exactly handled well and not much got accomplished because I had the wrong key and the person I dealt with wasn't able to answer some of my questions....... There is a monetary discrepancy which hasn't yet been finalized, but is being worked on, and should be refunded soon I am told. The Very Best Help I have received so far is from MAX who took the time to review some of the technical operations which were never fully explained to me and showed me how to operate my radio via my phone, awesome!! I am taking my new car on my first road trip and he helped me understand all the importance features I will be using. I would like to know that management reads these reviews and acknowledges Max's great knowledge and the "Courteous" service he provides.

Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Donna - Thank you for taking the time to share your feedback with us. We always appreciate when our customers commend the hard work of our team, and we will be sure to let Max know that his standout service made a difference in your visit. We will also share your kind words with Brenna for ensuring your questions were answered. Regarding any ongoing concerns you have, please don't hesitate to give me a call directly, and I would be more than happy to help. Thank you, Tim Raspiller - Sales Manager - (480) 291-5117

Jud in service is fantastic!

5.0
by sljackson41 on Jun 18, 2022

Jud in service is fantastic! Jud is exponentially knowledgeable, extremely trustworthy and a pleasure to deal with. I bought my second Volvo because they are great cars, but without hesitation knowing Jud would continue to be my service provider. To say Jud is an asset to this dealership and company is an understatement. I have authority to say this after 14 years of service provided by Jud. Good job Courtesy Volvo of Scottsdale! You hire and keep GREAT people!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the great review! We are thrilled to hear that you have had such outstanding experiences working with Jud over the years Drive safely, and we hope to see you back again at Courtesy Volvo of Scottsdale! Best, Jeremy Sarnataro - General Manager - (480) 291-5107

Very professional and very little hassle on getting an

5.0
by Chriscova on Jun 17, 2022

Very professional and very little hassle on getting an appointment unlike at other dealerships. Jud is a great service advisor and always does a great job explaining the work and getting his team to get it done in a timely manner! A+!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Professional and hassle-free is how we want our service to be, Chris! Thank you for the wonderful review and for giving Jud a shout-out - everyone here at Courtesy Volvo of Scottsdale appreciates your feedback and support! Safe travels till next time! Best, Jeremy Sarnataro - General Manager - (480) 291-5107

Shining Stars

5.0
by Dr J on Jun 16, 2022

Highly recommend Courtesy Volvo to anyone who values quality and customer service. Jacob ⭐️⭐️⭐️⭐️⭐️ Brenna ⭐️⭐️⭐️⭐️⭐️ Jeremy ⭐️⭐️⭐️⭐️⭐️ Courtesy Volvo ⭐️⭐️⭐️⭐️⭐️ Volvo ⭐️⭐️⭐️⭐️ If you own a Volvo and live in Arizona, go here.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for sharing your kind words for the Courtesy Volvo of Scottsdale team! I am glad Jacob, Brenna, and Jeremy have left great impressions. I will share your five-star ratings and look forward to seeing you again soon. Kind regards, Jeremy Sarnataro - General Manager - (480) 291-5107

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