Courtesy Nissan

4.2

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–7:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
Closed

Cars on the lot

154 cars available See all Cars

Dealership reviews

4.2
Rating and reviews of Courtesy Nissan are from Cars.com and DealerRater.com

883 reviews

Not happy

2.0
by Lee Plato on Aug 08, 2022

Normally this location does a good job when I bring my car in for servicing. This last time I came in for an oil change and tire rotation. I also asked them to check the tire pressure as it was low. I noticed on the drive home the tire pressure was still low so I checked thecrest out when I got home. They did the oil change but did not do the tire rotation and I know they did not as not all of the tires are the same brand and they were all in the same place as when I brought the car in. I texted back to the service person about the issue and she disagreed saying she knew the rotation was done. I dont like being called a liar and I am 100% positive that the rotation was NOT done nor was the tire pressure checked. They did charge me and I am not happy. I will not be coming back here in the future.

Customer service 1.0 Quality of repair 2.0 Overall facilities 3.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.

Great Service

5.0
by Maria Herrera on Aug 08, 2022

Johnnie gave me the best service. He explained things clearly for a 69 year old woman. Was friendly, and made me feel relaxed about the care of my car before and after. And recommended things for future. Thank you so much. Maria Herrera

Customer service 5.0 Buying process 3.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great service finally!

5.0
by Maria Herrera on Aug 08, 2022

Johnnie did a great job of explaining things for a 69 year old woman. He was friendly, patient and covered things also for future care of my vehicle. The last services I’ve had there were really not good. I hope you keep Johnnie around. I’ve worked in service before n I know a good one to keep. Thank you finally for great service.

Customer service 5.0 Buying process 3.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

GREAT SERVICE

5.0
by Terry Randall on Aug 06, 2022

Cassandra at Courtesy Nissan of Richardson is an amazing Service Advisor! She is always so helpful and encourages me to stay on top of my maintenance schedule! Nissan is lucky to have her!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

Outstanding service and knowledgeable & experience

5.0
by Pamela S. Blackmon on Aug 06, 2022

My experience was good. The Sales man was very knowledgeable and courteous and patience. If I had to choose again it will be Courtesy Nissan. The finance a really great and time consuming. All the paper was done all he had to do was to print it. Thanks!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

You wanna waste your time and money?

1.0
by SS on Aug 05, 2022

Let me tell you! If you get stuck with Teresia, good luck. She never responded, always made excuses, and did not take responsibility in any way. I can understand delays, but no explanation or reply ever for days?? Come on now. Even though I got my programming done, I “somehow” ended up with new issues and they told me it’d be over $2000 to fix. Mind you, my car didn’t have any issues before. Yea I got my car out of there asap. Not worth your time or money!!

Customer service 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Good Guys at Courtesy Nissan.

5.0
by Eddie Cone on Aug 04, 2022

I moved here 2 years ago and own a Nissan Rogue we love. We needed good dealer to care for our car. These guys were certainly a pleasant surprise. Very reasonable prices and so very friendly. If you decide to use this service department ask for Mauricio. He is a good guy and makes you feel welcome.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

My favorite Dealership and always perform a good j

5.0
by Terrika on Aug 04, 2022

Best Dealership … always great service. Fast and friendly. I purchased my car from this lot 2 years ago ago brand new and I love it .

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you, Terrika. We're glad that you had an excellent experience with your recent service visit.

Great Service

5.0
by S on Aug 04, 2022

Its great. Everything is so quick. Service associate was so helpful.Quality of service is appreciated with complementary perks. Tracking the vehicle and the service associate professionalism and attention to details are terrific!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

Best service!

5.0
by Leslie Turner on Aug 04, 2022

I was in and out of there in an hour for an oil change and tire rotation. Service was great as usual. I highly recommend Courtesy Nissan.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you, Leslie! We are thrilled to hear that our service team was able to give you a quick and pleasant service experience. We look forward to seeing you again!

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