Courtesy Nissan

4.2

Hours of Operation

Service
Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
7:00am–7:00pm
Sunday
Closed
Sales
Monday
9:00am–9:00pm
Tuesday
9:00am–9:00pm
Wednesday
9:00am–9:00pm
Thursday
9:00am–9:00pm
Friday
9:00am–9:00pm
Saturday
9:00am–9:00pm
Sunday
Closed

Cars on the lot

83 cars available See all Cars

Dealership reviews

4.2
Rating and reviews of Courtesy Nissan are from Cars.com and DealerRater.com

691 reviews

Didn’t answer questions I ask about vehicle I was

3.0
by hector8507 on May 12, 2022

Didn’t answer questions I ask about vehicle I was interested ..seems like not wanting to earn my. Business

Customer service 3.0 Overall experience 3.0 Does not recommend this dealer.
Dealer Responses

Thank you for bringing this to my attention. I apologize for your sales experience. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Brady Bishop General Manager bbishop@courtesynissan.com

Hassle Free and Stress Free Car Buying Experience

5.0
by Steve Quiett on May 12, 2022

This is my 3rd vehicle I have purchased from Courtesy Nissan. I love the no hassle and no bs approach to car sales by their sales staff, finance department and management. I don’t state this lightly…I trust them. I absolutely abhor the car buying process but Courtesy Nissan has made car buying easy and stress free. Damien has been my sales professional all 3 times and is easy going and a zero pressure kind of guy. Elvis, Jose and Joe Guillen round out the team that has made my car buying experiences quite different from what I dreaded.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Steve for your kind words for Damien, Elvis, Jose, and Joe! We are thrilled that you always have the best experience here with us! Thank you for your continued business and we look forward to your next visit!

Satisfied customer !

5.0
by Sweet pea on May 03, 2022

I was very happy ! The sales men worked out a great deal for my purchase ! And they were very professional aswell as helpfully advice and friendly! I also love my vehicle very nice

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Sweet Pea, thank you for your kind review; we are happy to pass along your comments to the team here at Courtesy Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Quality Service come to Courtesy Nissan ask for Em

5.0
by Toki on Apr 23, 2022

Emilio always does an extraordinary job would definitely recommend him as your service advisor. Thanks Nissan for all the great service and to the technicians in the back as well.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

Outstanding

5.0
by Peter D on Apr 18, 2022

Great service! Customer service has greatly improved. Timely updates and a link which allows you to follow the progress of the car while in repair. Jeff was assigned to my repairs. He was outstanding!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for your kind words for Jeff, we appreciate it! We are very happy to hear that we were able to provide you with a great service visit!

Nissan Rogue Service

5.0
by Shah on Apr 16, 2022

Jeff was highly professional. Showed me options costs and what to expect. At pick up he closed and took payment. Very nice person and courteous

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

Good customer service

5.0
by Ian on Apr 09, 2022

Jeff was very professional and kept me in touch while the technician was trying to figure out the problem with the car. His customer service made the situation less worrisome.

Quality of repair 4.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for your kind words for Jeff, we appreciate it!

Complete dealership is shady and liars.

1.0
by DARLA247 on Mar 31, 2022

Complete dealership is shady and liars. Beware at financing- lenders do not add warranties. Teddy, the salesperson was nice but I felt like his hands were tied. Gus was over the top -- I felt he knew this vehicle was unacceptable and he was dishonest. Drove from Oklahoma after being told vehicle was ready. Never seen vehicle but sent me to financing. Jose Rubio would not even make eye contact and sent nervous. He stated that the lender has added a mandatory bumper to bumper warranty... No itemized paperwork given until I called and had them email to me. Then I noticed that they added over $3600 to 3 different warranties. Again still no car. I called Lender and JOSE is a lie. Left with no car. They will deliver it to me the next day. The vehicle would not pass inspection with out some EOM parts. Again, haven't drove the vehicle. Now they will deliver in 2 more days... still not passing inspection. RED FLAGS everywhere. After mentioning my husband would handle this --- they opt to give me my down payment back in 10 plus days. I contacted corporate had it in 5. Very stressful, missed time and money. I will preach to the end of time ----DO NOT PURCHASE FROM THIS DEALERSHIP. Read the other reviews... It sounds all familiar. SHADY AF

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

We apologize that the vehicle was not ready for you to purchase and there were some hiccups during the approval process. We want to make sure that every vehicle is 100% ready for our customers when it is delivered and sometimes we run into unforeseen variables during the inspection process. This deal required some patience as it took longer than our team would have expected. We truly value your business and if you would like to discuss things further please contact me. Brady Bishop General Manager bbishop@courtesynissan.com

The whole thing was a cluster from the get go. I drove over an hour after taking off work to find the car was not ready and would not be for days. Then the finance person flat lied and tried to add warranties I said I did not want. This is not the first bad review you have received and it surely wont be the last!!!

Great service, great use of important time. Value

5.0
by Shawn on Mar 30, 2022

Jeffery Morgan became my go to service adviser, in a very difficult situation. He listened to how critical the situation was and the importance of getting the repair done in a timely fashion. Although stressful at times, Jeff assured me he would get me back on the road as soon as he could. He stayed true to his commitment!! Awesome service and awesome turn around time to get me back on the road.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Shawn, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

They Live Up To Their Name

5.0
by Travelingrunner on Mar 29, 2022

Always great no matter who we get. They always look out for deals for us and the work they do is satisfactory. They always offer free rides even if the service is only a few hours.

Customer service 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Travelingrunner! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

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