Concierge Motors

3.7

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Dealership reviews

3.7
Rating and reviews of Concierge Motors are from Cars.com and DealerRater.com

12 reviews

Lemon dealers

1.0
by Dick vandike on May 01, 2021

Scam Scam Scam They should change their name to LEMON DEALERSHIPS From the mechanic to the sales rep lies and deception. if you want to be screwed over this is the place to go. They will swindle you out of a contract with the excitement of it being a better deal. Whilst knowing totally that they are pulling a fast one on you. Shady Shady Shady If you want a car that doesn't work, go here, worst customer service. They say they will fix the lemon they sold you, Just enough for you to drive it home. If you want a car that'll drive from the dealership to your house and die this is the perfect place for you

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

No hesitation

5.0
by Richard on Mar 29, 2021

I was hunting for small safe car for my daughter in San Diego. I called many dealers but none gave me confidence as when I spoke to Raj. He was honest and told me everything about the car. On top of the that car was in budget. Highly recommended!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Friendly, Trustworthy, Great Service

5.0
by Shawn on Feb 13, 2021

Raj was very professional and friendly. He is not your traditional high pressure used car salesman. Very easy to work with. I would recommend Concierge Motors to anybody looking to buy a used car. He made all the paperwork a very easy and quick process.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Trustworthy

5.0
by Daniel on Sep 10, 2020

Raj is a good dude. He tells you of any pre-existing issues the car may have had, or currently does have. Fair and honest from my experience buying from him.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Not A Quality Dealer

1.0
by Lakers Fan on Aug 08, 2020

I paid $3400 after taxes and stuff and had problems right from the start. His cars most likely come from auctions and are usually in the need of repairs - I ended up turning the car in for a newer one that was only three years old. The problem is he has his cars hidden in a lot somewhere and only brings one out for you to look at -You're better to go to a legitimate dealership

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

10/10 Would NOT recommend

1.0
by Cmartin94 on Jun 18, 2020

I bought a truck from Raj. It 2 months before breaking. Most likely purchases from an auto auction and does the most minimal amount to get the cars going. And supplies the cheapest paying shop while suppling made in China parts to make a quick buck. This is the real life Matilda’s dad. No much anger to say on this post but I’ll keep it to the point.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

First and foremost, the entire team here at Concierge Motors would like to apologize to you for this inconvenience. That being said, we are deeply offended by the list of false accusations which you have posted here. After examining our records, we have deduced that this comment was likely written by a customer who purchased a 14 year old truck with over 175,000 miles on it in February. Additionally, the customers claimed to be military trained mechanics and inspected the car fully. Furthermore, we showed them all of our records on it, which included receipts for parts and labor from a local Diesel specialist. Finally, copies of said receipts were included in their sales packet with their sales contract which we gave them at the time of sale. At Concierge Motors, we work tirelessly to recondition and sell high quality used cars at competitive prices, and always with full disclosure.

Good service and high quality

5.0
by New EOS owner! on Apr 25, 2020

Raj has a friendly, straightforward manner that was easy to work with, and I never felt any kind of pressure. The condition of the car we bought was much better than anything else I looked at, and reasonably priced. Raj also helped make the process and paperwork simple and painless. We will totally recommend Concierge Motors to our friends!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

great service

5.0
by Andre Williams on Apr 24, 2020

I was in the market for searching a used car in my price range.. After a few searches on cars.Com I came across the perfect car.. After contacting the owner raj at concierge Motors in Corona California... We arrange for me to be picked up as soon as I laid my eyes on her I knew it was the perfect Car 2008 Volkswagen Touareg.. After a quick test drive we into raj office sign paperwork and off I went driving back to Las Vegas one satisfied customer... Great service outstanding communication I highly recommend concierge Motors thanks again raj..

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Simplest, most straightforward buying experience

5.0
by Andrew on Apr 15, 2020

I purchased a car from Raj at Concierge Motors and I must say that it was the easiest buying experience I have ever had. Every car I saw was in excellent condition and Raj knew the details about each one personally, which says a lot. When it came time for the transaction, Raj worked with me and straightforward in explaining what my options were. Finally as we were doing the contract, he went over each page and explained every page that I signed as I signed it. Altogether, I got a very honest feeling from my experience and would definitely consider buying more cars from here in the future.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your kind words Andrew! Would love to help you again with any and all of your future car needs!

No call back

1.0
by loveandlaughter1990 on Dec 25, 2019

Was trying to find a used bmw as my first car and was very interested in the car they had available. However when I messaged i got no calls or emails back with information regarding the car. Very disappointing because i was quite interested however I will just have to find another one.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
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