College Chevrolet Buick

4.7

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed
Sales
Monday
8:30am–8:00pm
Tuesday
8:30am–6:00pm
Wednesday
8:30am–8:00pm
Thursday
8:30am–6:00pm
Friday
8:30am–6:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Cars on the lot

84 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of College Chevrolet Buick are from Cars.com and DealerRater.com

109 reviews

They only want money

1.0
by David on Nov 14, 2021

I bought a used car.the sales man said they would do a oil change, rotate the tires add air to the one that needed it and do a inspection.we went home and waited for the call to go pick up the car and pay for it.in the shop they noticed the tires were not safe to drive on and rotated them to the back.this was on Thursday.Monday I found the problem that caused the car to shake the two tires on the back.sent them pictures and they did nothing to help except say we can sell you new tires.they new it was a safety issue and let me put five kids my wife and I in the car to go on the highway.they don’t care who gets hurt as long as they get the money.main manager said you bought as is and that it.they new of a problem after the test drive and didn’t disclose it to us until after we bought the car.we will never buy another car from this dealer

Customer service 1.0 Buying process 4.0 Quality of repair 1.0 Overall facilities 2.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

David, We strive to treat all people with transparency and respect and are disappointed to hear about your dissatisfaction. We highly encourage our customers to have an inspection done by a mechanic of their choosing before purchasing, as any pre-owned vehicle that is not one of our SMART Certified is sold ‘as is’. This was all explained during the buying process included in the disclosure signed at the time of purchase. If you have further questions, or we can assist you in any way, please call Chuck Hiatt your convenience. Thank you.

Unethical! Sold a truck to my 80 year old veteran uncle...

1.0
by Lawrence on Aug 10, 2021

Unethical! Sold a truck to my 80 year old veteran uncle that he couldn’t afford. The following day of purchase, I tried to explain to the general manager that he had no understanding of truck features or of the payments. Response was that he signed the contract. Law is on their side but totally unscrupulous.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

We appreciate you taking the time to share this feedback with us. We are disappointed to hear that your experience did not meet your expectations. Please give us a call at (517)680-4279 at your earliest convenience so we can discuss this situation further. Thanks again for your time!

UPDATE: Per response received, called to discuss. Was informed that the message was automated and they still stand behind their sale. Taking advantage of a Vietnam vet -- shame on you!

Excellent Car Dealership

5.0
by Edwin Maus on May 11, 2021

Excellent dealership the staff is professional and the service department is outstanding. We purchased a new car and Dale Bannister got us processed and out the door with a new ride in one day!!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, College Chevrolet Buick

Excellent dealership we just purchased our 3rd vehicle...

5.0
by Edwin Maus on May 11, 2021

Excellent dealership we just purchased our 3rd vehicle from this dealership. The salesperson Dale Bannister and the management Ben Snyder are professional and get the job done. We purchased our new car in one day best dealership that I have ever been to and highly recommend anyone looking for a car.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, College Chevrolet Buick

Professional service done right

5.0
by David Allen Diemert on Apr 03, 2021

Quality service, upfront and fair pricing, steadfast communication.

Customer service 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

False advertising

1.0
by Unhappycustomer on Mar 18, 2021

The dealer, Chevrolet and Cars.com advertised a truck I was going to pay with cash falsely. Chevrolet Shop, Click and Drive all went through with the advertised price. They refused to honor the price. I think it was click bait to get you in their showroom. I will never buy a Chevrolet again. Very bad experience.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

My search is over!

4.7
by Tammie on Nov 20, 2020

Great quality vehichle with awesome customer service. Al and Aaron were very friendly and helpful. Definitely was worth the drive. Loving my "new to me " vehichle. Thank you so much!

Customer service 5.0 Buying process 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Fantastic

5.0
by Dapper on Jan 21, 2020

Third vehicle, second Silverado, in last couple years with College. Would not go anywhere else. Great service. Dale goes above and beyond to make your vehicle purchase pleasant, easy and at a very fair price.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for your recommendation and glowing review regarding your Silverado purchase! We truly appreciate your business and continued loyalty! Feel free to stop back in if there's ever anything else you need form us. Come and see us again soon!

Great Help by Sales Department

5.0
by Poppa on Jan 13, 2020

Another great buying experience at College. No push, push, push by sales. Provided information for us to make an informed decision! It has always been this way at College. If you don't check them out, it's your loss! Keep up the great work guys!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Easy transaction

5.0
by Michael Walper on Jan 13, 2020

Easy transaction. Salesman worked with me to find the model and features I wanted. Had the car inside of a week. Hassle free and very happy with vehicle.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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