City Wide Auto Credit

3.2

Hours of Operation

Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
10:00am–6:00pm
Sunday
Closed

Cars on the lot

305 cars available See all Cars

Dealership reviews

3.2
Rating and reviews of City Wide Auto Credit are from Cars.com and DealerRater.com

25 reviews

Be careful!!!

1.0
by Kenneth Leary on Oct 16, 2021

Called about a car. They said it was a new acquisition and had to go through there maintenance and they would call-when it was done. They said we would have first shot at it. When we went to see if they were done, they said it was sold!!!! Not a good way to treat customers!

Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

NOT VERY HAPPY, love my new traverse but......

2.0
by jim hensley on Mar 02, 2021

not sure who does your safety checks, note i am am an ASE Certified Master technician. Shane the salesman is aware but said he quit? you sell junk.. note just made my 2nd pmt, i have already had to replace a wheel bearing, rear blower motor, rear wheel speed sensor, and now the power steering pump is going. Shane claimed he would take care of this. NOPE. i want reimbursed. you guys did clean it up nice, your lack of safety inspection is a joke, and i also never got the carfax shane was too worried about taking a picture. highly suggest you make this right. i have been in touch with shane, but again...... he QUIT????

Customer service 1.0 Buying process 5.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

suv driver

1.7
by Kate on Feb 10, 2021

I bought an SUV here on 2/6/21 and have had buyers remorse ever since. Oh, it's a nice SUV, but I feel that I was pushed into a purchase. I only went to look. They don't allow that. They get you ok'd with financing first. Then they push you into the sales cycle and unless you're strong and buck them, you're walking out with a new car.They make you a good deal, but don't sign anything til you read the fine print. They don't tell you the price of the vehicle til the end. I agreed to a 4 year loan, but ended up with a 6 year loan. And after driving this SUV a couple days, I don't really like it. I guess I'll get used to it. Don't go here to just look at cars. Don't go alone. If you are ready to buy that day, demand to see the price of the vehicle before you sign anything. They pretend to be looking out for you, but face it, they're selling used cars.

Customer service 2.0 Buying process 1.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

beware for dishonesty

1.0
by janet on Feb 03, 2021

Sold me a car that is non functional, told me to bring the car back and they would recommend a mechanic. Will never go here again and will encourage other people I know to stay away. The car is unsafe to drive if/when it snows, so was not able t bring it to them to look at, very untrustworthy business.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

The Man

1.0
by G Man on Jan 20, 2021

The car we bought broke down Within six to seven weeks after we bought it. They told us it had a 90-day warranty with it. Unfortunately we didn't get it in writing we took the man on his word. Which you should never do especially at that place. Spoke to the manager he said he would return our call and never did would never shop there again.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

They are Terrible

1.0
by Melvin on Jul 09, 2020

The some xxxxin liars in there Don’t Shop here unless u want to get ripped off The management is weak at best the cars are trash and the sellers are not trustworthy

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

SORRY Melvin u have the wrong dealership we are not located in Chicago. We are a very reputable Dealer in Toledo Ohio.

Big Mike was great

5.0
by Autumn on Feb 11, 2020

Big Mike got me a car that I absolutely love so happy with my purchase thanks for everything and I’ll be back when I’m ready for a second car purchase

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

GOOD DEALS

5.0
by James DD on Dec 15, 2019

Ron made sure I left in the truck of my choice with affordable payments. He went above and beyond for my wife and I. Best decision I've made in a long time! .

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

the dont inspect cars and trucks fully like they s

2.5
by Melissa Malfroid on Oct 25, 2019

I had nothing but issues with my truck since I bought it and now its in there shop cause they have to fix another sales person screw up

Customer service 5.0 Buying process 2.0 Quality of repair 1.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

I am sorry for your bad experience Melissa. After I did some research I noticed you purchased a 99 Expedition over a year and a half ago. I am not sure what problems you had with the vehicle during the first year and a half but I do know you are having problems with the transmission now. I was also informed your vehicle was in an accident and the insurance wouldn't pay for repairs. Please feel free to contact me if there is anything I can do to help you out. Thanks, Tim Soulier General Manager.

Excellent used truck buying experience!!!

5.0
by Has to be loaded with features on Oct 21, 2019

Found the truck I was interested in online on a Sunday, got a text from Big Mike on Monday morning. Super amazing gentleman. I had meetings all day but we walked through what I was looking for via text. We had a deal mapped out by Wednesday and by Friday morning, I was on a plane flying to Detroit. Buying a car sight, unseen is always a little nerve racking but I knew Big Mike would take care of me. After 500 miles in the air, Ryan from City Wide picked me up at the airport to transport me to the dealership. Ryan was awesome and very friendly. Really a great guy to pass the trip time. I get in and Big Mike greets me. After test drive, found a few unforeseen issues that just comes with used cars. That is the thing that people need to remember, these are used cars. There is a reason they are $20k instead of the MSRP of $60k. So, Big Mike and I discussed some options. Ended up they had another newer and less mileage truck that had all the features I wanted. Big Mike and his team really put in work to get the deal done so we were both walking away with smiles and a good comfortable feeling. Can’t thank you and your team enough! Excellent experience and good to see there are honest, reliable and caring used car dealers out there. City Wide will definitely get my business again when time to upgrade or get another vehicle.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.