City Cars Warehouse

4.6

Hours of Operation

Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
11:00am–3:00pm

Cars on the lot

50 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of City Cars Warehouse are from Cars.com and DealerRater.com

74 reviews

I would definitely endorse!

5.0
by Stacey Denby on May 24, 2022

I had an outstanding experience at this dealership. I honestly didn't think I'd even be approved for a vehicle under my circumstances. I was very honest with my budget and my circumstances. I had the pleasure of working with Alfred. He made me feel comfortable and treated me with respect. He listened to my needs and I ended up finding a beautiful car that is beyond the expectations I had and right in-line with my budget. I also received an amazing trade in value for my old car! All in all, I feel that Alfred, Sam and their team went above and beyond. It's only been a week and both gentlemen have followed up with me to see how things are going. Thank you both for everything!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

FAST AND EASY

5.0
by Mr. Wright on May 18, 2022

I recently purchased a little blue Nissan Altima from you guys. my salesman was very helpful and easy to work with. He made the whole process fun and easy. . Thank you

Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks you so much Mr. Wright ! we certainly Appreciate the nice review!

Amazing in every way!

5.0
by Brandon on May 11, 2022

I have never had such a simple and smooth car buying experience! Alfred met me as I walked onto the lot and was expecting me from an earlier phone call. There was no hassle and when I told them what I had to spend, they didn't flinch to make sure it was possible. I am walking away with a beautiful car at a much better price than I could have imagined. If you want an easy buying experience and friendly helpful staff, come here. Highly recommended!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Brandon, Thank you for the positive review! We strive for 100% satisfaction and we're happy to hear that Alfred was able to deliver such a positive experience for your visit. Congratulations on your new purchase. Best regards

I had an excellent experience

5.0
by Peter Sheng Pan on May 06, 2022

We came by to the dealership to test drive one of the 3 series bmw and ended up buying one a week later and it was an amazing experience. salesman did a great job and he has great understanding of the vehicle and its features and helped us get a great deal. We would love to shop here again in future if opportunity presents. Highly recommended for the future buyers.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We are glad to have you as a loyal customer Mr. Peter and we look forward to serving you again in the future! Thank you for leaving us your positive feedback.

I appreciate you guys!

5.0
by Kim on May 02, 2022

We came here for the car, but we will come back for the people that work here. Wanted to say a huge Thank You to Alfred and Sam, who has made the whole process of choosing and getting a car so enjoyable and effortless. They answered all our questions (no matter what time of day), delivered the car to us even sooner than promised, ensured we get the best options and took amazing care of us. Needless to say we are coming back for future vehicles. Thank you guys, sincerely.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for the positive review! We strive for 100% satisfaction and we're happy to hear that Sam and Alfred were able to deliver such a positive experience . Congratulations on your new purchase. Best regards,

friendly group of guys

5.0
by Trish on Apr 27, 2022

Just picked up my new VW TDI. The experience at City Cars was outstanding. Everyone was super friendly and made the experience really smooth. They answered all my millions of questions on everything from vehicle specs to insurance to getting ties etc-etc. Thanks to Alfie and Sam for making this easy! All the staff at CCW. were extremely friendly and knowledgeable. It was a pleasure doing business there.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi TRISH! Thank you for taking the time to write a review of your recent experience with us. We take great pride in our amazing team and we are pleased to hear that Al one of our most experienced teammates, took good care of you with the purchase of your new TDI His attention to detail and depth of knowledge is unmatched and we will be sure to pass on your kind words to him. We hope you enjoy your new vehicle and we look forward to serving you again soon.

Amazing experience

5.0
by Rafael on Apr 22, 2022

I recently bought a Mazda3 from this place and believe me when I say it, it was one of the smoothest buying experience I had so far. Sales associate helped me throughout the process and was always ready to answer all of my queries even after his work hours. I got a very good deal and it was all possible because of him. I would definitely recommend! I had an amazing buying experience and I’m really happy with the After sales service as well.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Raf' We are so happy we could answer all of your questions and provide such a positive experience. We are really lucky to have such an amazing team and your review means a lot to us. Happy Driving!

Don’t waste your time.

1.0
by Manny on Apr 19, 2022

Friday morning I Had Inquired over the cars app regarding an Acura MDX they have STILL listed for sale, they emailed back saying they had it available. Spoke to Alfred on the phone at 5pm same day letting me know it’s available to stop by, I’d let him know I’ll be coming from Fresno (3 1/2 hours away) cash in hand to work out a deal and buy it. He agrees and we hang up, early Saturday morning my kids and I head out to buy the car and come to find out they sold the car the night before, no courtesy call to let me know. Didn’t care to try and fix the situation, offered to show me other cars but I was not interested in any. Funny, the Acura still shows available as I type this. Complete waste of a Saturday and gas money on my part.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Manny, Thanks for the review, but there's so many important facts you're not mentioning. You did speak to Alfred at 5PM on "FRIDAY", and the vehicle was still available at that "TIME." but sadly the vehicle was sold throughout the night. SORRY it happens! ( we're in the business of selling cars)) Alfred did tell you to give him a call before driving down to the San Fernando valley the next day, he wanted to make sure the vehicle would still be available for sale on that Saturday morning. WHY DIDN'T YOU CALL HIM, before driving to our dealership? - besides we offered you a discount on any similar vehicle but you refused.... YOU RATED us: Customer services 1/5. Quality of Repairs 1/5. -HOW IN THE NAME OF GOD CAN YOU FIGURE THAT RATING, YOU DID NOT BUY A CAR FROM US? YOU DIDN'T EXPERIENCE OUR REPAIR FACILITY. SMH Overall Facilities 1/5 AGAIN YOU WERE HERE FOR 5 MINUTES HOW CAN YOU GIVE US THAT RATING? SMH Buying Process 1/5 SAME HOW DID YOU FIGURE THAT RATING, MAKES NO SENSE YOU DID NOT BUY A VEHICLE? SMH we're open to any review goods and bads. but in this case you're latterly using this platform to maliciously affect someone's business and that's so wrong. tells us alot about your character,

felt compelled to write this review

5.0
by A.J. on Apr 13, 2022

As a first time car buyer, I wasn't sure what to expect when I got to the dealership but was left very happy with how the process went. Everyone treated me with kindness and respect. My salesman, was great from start to finish. He showed me several options which suited my needs while giving pragmatic advice on the pros and cons of each. At no point did I feel like I was being pressured towards something that wasn't in my interest which was a pleasant surprise. In fact, I'm convinced these guys had my best interest at heart. Overall, it was a great experience and will definitely be back!

Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you AJ for trusting us in assisting with your first purchase! We hope you enjoy your new vehicle! And hope to see you again!

two months later. No regrets!

5.0
by Shadia Foster on Apr 08, 2022

Amazing customer service! I've been to other dealerships, but I've never been treated so well and had everything explained to me so thoroughly. Thank you!

Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Shadia Thank you for taking the time to write us this stellar review and kind words. I'm glad we were able to provide you with a safe, pleasant, and seamless experience. Congratulations on your new welcome and welcome to the City Cars Warehouse family! Sincerely, Alfred CIty Cars Warehouse 13243 Osborne st. Arleta CA 91331

The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.