Chuck Stevens Ford

3.9

Hours of Operation

Service
Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Jr.  Byrd headshot

Jr. Byrd

Ford Sales Professional (3 Reviews)
Brandon  Harvey headshot

Brandon Harvey

Dodge Chrysler Jeep Ram Sales Professional (3 Reviews)
Earl  Emmons headshot

Earl Emmons

Dodge Chrysler Jeep Sr. Sales Professional (1 Reviews)
Dealer Experience 23 years
Dealership Experience 23 years

Cars on the lot

60 cars available See all Cars

Dealership reviews

3.9
Rating and reviews of Chuck Stevens Ford are from Cars.com and DealerRater.com

18 reviews

Great

5.0
by Joely wood on Apr 16, 2020

Great service, great ppl to work with. Car runs great. Can’t ask for better experience. I will be back for my next vehicle definitely. Thanks!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Easiest car buying experience I've ever had

5.0
by Greg on Aug 15, 2017

They worked to help get me in the car I wanted. Financing was easy. Thank you Nick and Cole for getting this done.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you so much for the kind words. I am so glad you chose us to help you get the truck you deserve!!

Lousy Photography

1.0
by Robert Fisher on Aug 04, 2014

Stopped by to look at yellow Corvette I saw here on Cars.com. The pictures were so bad you couldn't tell anything about the true condition. All the pictures were grainy, very over exposed or very dark. I swear they did it on purpose the car is such a piece of junk. The body of the car is destroyed. Full of spiderweb cracks meaning the whole car has to be stripped to the fiberglass to be repaired before being repainted. The interior is fair. You could easily spend $8-$10,000 making the car right. The car was not taken care of. Of course there is no mention of a single flaw. I wouldn't trust a thing they sell.

Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Terrible customer service.

1.0
by Tom on May 13, 2014

I filled out a form on the Internet indicating a 2012 Toyota van I was interested in. I asked a couple of questions concerning the van equipment and If the van was still in stock. On Monday morning I got an e-mail reply from the dealership stating that in a short period of time a salesperson would be contacting me. That has been about ten days and I have never heard from anyone else at the dealership. I know my e-mail address was correct because I was contacted. I was really interested in the van but not if this is the way this dealer conducts business.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Wrecked Cars

1.0
by George on May 03, 2014

This guy must own a body shop I didn't know about. I've never seen so many bad Carfax cars at any dealer in my life. I looked at an Acura TL he had on cars.com on my way to work. The car is literally 4 different colors. I opened the door to a Toyota Highlander a few cars down. It smelled so bad inside I almost threw up. The seats were all stained. It was absolutely nasty. Enough for me. So much for buying local. Now I know why he has the reputation he does in this town.

Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Purchasing a Used Vehicle

4.2
by WILLIE KING on Jan 08, 2014

I did not fine a car on Cars.com, however when I went to the dealership they had a vehicle that was just turned in. the car had several issues in which the dealer was willing to correct. I should pick the vehicle up on Friday 10 Jan 2014.

Customer service 4.0 Buying process 4.0 Quality of repair 4.0 Overall facilities 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Mr. King, That's great to hear. We appreciate you coming to the dealership, despite not having found anything on Cars.com. You never know what we new units we got in the day before! Enjoy your new vehicle!

TAKING CARE OF BUSINESS

5.0
by Otis ( Big O) Burpo on Oct 22, 2012

My in and out time was one of the fastest I've experienced. Wil tell family and friends to try Chuck Stevens First!

Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

best dealership hands down

5.0
by 2012 durango driver on Oct 09, 2012

i had a quick and easy buying experiance and my salesman was very nice and he knew what he was doing. vey friendly staff and even the service department gets an AAA.ken was our salesman twice and we are very pleased with our 2012 durango. thanks ken and the chuck stevens familly.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

A pain to deal with. Find another dealer to buy f

1.6
by Trucks are for work! on Jun 27, 2012

I found a truck listing on the internet and worked with a salesperson who was helpful and finally got me the information and pictures I requested. I drove 456 miles to buy the truck and when I got the everything went to crap! the sales person I had talked to was off and his sales partner was a jerk, he was more concerned with talking to buddies than selling me anything. The sales manager had to handle the sale and he agreed to balance the tires while I returned the car I rented to drive down there. When I returned the truck had not been touched and the keys were lost, took them a half hour to find them. These people are clueless and on top of that they will hit you with a ridiculous dealer fee after you agree on a price.

Customer service 2.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 3.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Thanks!

4.8
by Fjones 26 on May 21, 2012

I purchased a VW Beetle and my experience when I arrived was excellent. I would recommend this dealer to everyone!! Thanks

Customer service 4.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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