Chrysler Dodge Jeep Ram of Princeton

4.6

Hours of Operation

Service
Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Sales Team

Jeremiah  Hupka  headshot

Jeremiah Hupka

General Sales Manager (2 Reviews)
dennis sedille headshot

dennis sedille

IT (1 Reviews)

Cars on the lot

78 cars available See all Cars

Dealership reviews

4.6
Rating and reviews of Chrysler Dodge Jeep Ram of Princeton are from Cars.com and DealerRater.com

636 reviews

Rob Morton at this location is one of the nicest people

5.0
by christinajack on Jul 13, 2022

Rob Morton at this location is one of the nicest people in sales I have ever met. He is very genuine and only looking to make his customers happy. I will be recommending my family and friends to visit this location and specifically check in with Rob. Thanks again Rob! You made my car shopping experience a pleasant one!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

We had a great sales experience.

5.0
by rcdavis20 on Jul 11, 2022

We had a great sales experience. Camille helped my daughter get her new (to her) car!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

"Avoid.

1.0
by Billmm1968 on Jun 23, 2022

"Avoid...Avoid...Avoid".... Mathematical gymnastics, hidden fees, deceptive and misleading! You'll love the added $500 "lost key" fee which you must pay and it's taxable... Can't use own low financing either or they add $3,000 to the price!!! Told salesman where I needed to be with $X downpayment and what needed to be corrected on the vehicle. Couldn't be more clear... get to dealership and the game begins... Waste of my time. Save yourself the stress and look elsewhere!!! PEACE!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

First, their prices online are only for finance.

1.0
by Rocky on Jun 07, 2022

First, their prices online are only for finance. When I came here, I was told they cannot give me that price if paying by cash. It's definitely a defraud. Second, after many negotiations, we make a deal on a price. They promised me they would fix all scratches and the vehicle would be perfect. That's the reason why I pay the deposit. However, the next day when I came, there is a deep scratch on the left front face. They said the did not have the ability to fix it. So disappointing it is. Third, as I am an international student without SSN or tax number of I 10 number. They told me they cannot register my car in PA with out one of these three documents. It's so ridiculous. I bought a Lexus before and they did not need these documents. I told them I can provide them the SSN denial letter. They said they cannot register. I cannot bear myself to laugh. They must have thought I am a foreigner here so have no idea about the registration. But I have bought a car before and I cannot believe what they said. I asked my friend, I know they wanna use my identity to do finance although I have pay the full money to them. Last but not least, be enough careful when doing business with these guys. What they care is all about the money.

Overall experience 1.0 Does not recommend this dealer.

Unprofessional behavior

1.0
by Sam on May 13, 2022

Watch out for these sketchy people. They refuse give me my Bill of Sale for the car that I’m trying to purchase. It’s an $80.000 car, and forcing me to pay $20.000 down payment for very high rating with their bank. (My credit score 750+ and i offered them to get my own loan from my own bank and they refused). Now they won’t give my $5000 deposit but i will dispute it through my bank. They destroyed my credit score even though i told them not to run it more than 1 time. They ran it 4 times already.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Baker Jeep: Where profits matter, but customers do not. I...

1.0
by johnpiercepa on Dec 26, 2021

Baker Jeep: Where profits matter, but customers do not. I have had a miserable and disheartening experience with Baker Chrysler Jeep Dodge Ram of Princeton, NJ over a used car purchase of a 2012 BMW 550i. At the time of purchase, I received a 30-day warranty covering the engine, transmission, and all-wheel drive. Within three days and under 150 miles of ownership, the oil warning light came on. What followed was six weeks of frustration, anxiety, and stress. In all, the car was out of service for 22 of the first 27 days of full ownership, including two separate trips to Baker Jeep who held the car for a total of 13 days. Despite all evidence to the contrary, Baker Jeep denied the car had an oil leak and released it twice with dangerously low levels of oil. I finally took the car to the local BMW dealership who quickly and competently diagnosed the following problems: A catastrophic oil leak due to damaged oil valve seals, cracked thrust arm bushings, incompetent installation (by Baker Jeep) of a right front outer axle boot, damaged turbo inlet pipes, a cracked rear driveshaft flex joint disc, and coolant seep. In short, a car I purchased for just under $17000 with a 30-day warranty needed almost $15000 dollars’ worth of safety repairs just to make the car road-worthy and to pass Pennsylvania state inspection. Most disturbingly, the repairs were all critical safety repairs fully covered by the Baker Jeep warranty, and not simply cosmetic issues. These repairs were required to make the car safe to drive, and NOT a case of trying to make an old car new again. Baker Jeep failed to complete any of these warranty-covered safety repairs successfully. Their willingness to disregard NJ warranty law is reprehensible, and clearly a breach of contract. Fortunately, the catastrophic oil leak was covered by a long-standing class action legal settlement (NOT a recall) with BMW. Still, I had to pay over $5000 out of pocket for the required safety repairs that Baker Jeep failed to complete, a 30% increase over the purchase price of the car. It is profoundly disturbing that a once-reputable family-owned dealership would sink to such deplorable levels of denial and deception to evade their legal warranty obligation. I specifically restricted my car search to dealerships because of concerns about possibly purchasing a flood-damaged car in the aftermath of Hurricane Ida. I wasn’t flooded, but I sure was burned. Do know that integrity is NOT included with any car purchased at Baker Jeep. They are a den of snakes.

Customer service 3.0 Overall experience 1.0 Does not recommend this dealer.

My experience with Camille was just plain awesome. She...

5.0
by chetty11 on Nov 29, 2021

My experience with Camille was just plain awesome. She helped me build my Jeep Grand Cherokee. My car was delivered to the dealership in just 6 weeks. Camille is the best car sales rep I’ve ever dealt with. It was a pleasure.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Dealing with Camille was a pleasure. Everyone was very...

5.0
by FlyAA777 on Nov 17, 2021

Dealing with Camille was a pleasure. Everyone was very professional and straightforward. I would buy again from this dealer. Exceptional buying experience!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

“Baker Jeep Family”For starters let’s just say their...

5.0
by Iasia Blackman on Nov 04, 2021

“Baker Jeep Family” For starters let’s just say their family setup is impeccable. From the time you book your appointment, to the time you drive off the lot you’re introduced to the family you never knew you needed.  Brianna- “The receptionist” the spunky fun cousin, who invites you over and welcome’s you into the Jeep family.  Camille- The sweetest “ Sales Mom” you’ll ever meet. She’s heard it all before. You come in like me wanting a 2025 “ Jeep Wrangler” fully loaded with Beer money and a -2 credit score. She’ll listen to you and tell you that one day that can all be yours, but today let’s look at something more reasonable and safe for you.  Jeff- “The Uncle” Finance representative. He’s straight to the point. He can only work with what’s in front of him. He’ll try his best to get you in what you like, but at the end of he day facts are facts and this is a tough time to buy any car. Come in knowing a little about your credit background “ He’ll like that”  “Paul” The dad” he doesn’t want to see you, until it’s time for dinner “ “closing the deal” at this point your mind is already made up, he’s worked his magic with the banks and everyone is happy. He's been doing this a while you can tell and he’s trying his best to keep the entire family happy.  Closing- Camille does this thing where everyday at ”Jeep” is Christmas 🎄 and she allows you too pick a keychain off of her mini tree. It’s honestly the cutest thing Ever. I picked the gummy bears 🐻 and I’m never taking it off. Before leaving she took my hand and said “Can I pray with you and for you” I was honestly shocked but corroborated. She closed the deal with the most beautiful message and asked God to travel with me throughout my “Jeep” Journey.  I’m not sure what Jeep I walked away with, I just know I want it again jkjkjkjkjkjkjk. I am a proud owner of a 2020 “Jeep Compass 🧭” and based on the way I was treated here, I’ll forever be a Jeep girl.  Thank you  Iasia Blackman 

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

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Called to Inquire about a jeep on the website it was...

5.0
by Bubbu on Oct 23, 2021

Called to Inquire about a jeep on the website it was still available,we made an appointment to stop by a couple days later. Camille was so upbeat and kind. She answered about Questions, we figured out the payments. And we purchased our new Cherokee, we love it. Thank you for taking the stress out of the car buying experience. The warranty is unbeatable.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

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