Chicago Cars US

4.3

Hours of Operation

Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

103 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of Chicago Cars US are from Cars.com and DealerRater.com

52 reviews

Great Service.

5.0
by Phil on Jan 08, 2017

Arthur thank you for the pleasant business. This car dealer is run by proffesional and straight to the point.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Phil for the nice review, we hope you are enjoying your vehicle!

Great family run business

5.0
by Albert on Dec 30, 2016

Chicago car US is a great place. They worked with us to get us financing and buying process. They will make sure that your future car is going to last you the time your going to have it. Overall Jacob one of the owners is truly a nice guy that's really going to make sure he gets you into a car that fits your budget and not just sell you what you want. Overall great prices, a great selection and and easy buying process. Chicago cars US is a wonderful dealership.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Albert, thank you for the kind words, we hope you are enjoying the car, and if you are ever in need for another car we hope you think about us!

Best deal within 250 miles from Cincinnati, Ohio!!

4.6
by Rico & Tonia Booker on Dec 15, 2016

My wife wanted a miles clean 4x4 5-speed manual mid-size pick up truck with 4 door crew cab/ short bed and low miles... needless to say that was rather hard to find. We are from Cincinnati, Ohio (255 miles from Chicago) and could not find a truck that met all of her needs until we came across Chicago Cars US. We made a call, got some details and placed a deposit on the truck. We flew in to Chicago 2 days later and was picked up from the airport by one of the staff members Jacob. Once at the small yet very quaint and cool dealership we saw the truck. It was detailed and in excellent condition for it's year, everything was as advertised inside and out. We test drove the truck and looked it over, everything was great. paperwork was a breeze since we were from out of state financing was already secured, all that was needed was temp tags and the keys... and away we went back to Cincinnati. What could have been a very stressful situation turned out to be pretty straight forward. Jacob treated us like family and the entire staff was very friendly. Thanks again!

Customer service 5.0 Buying process 5.0 Quality of repair 4.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Rico and Tonia, it was a pleasure to meet you both, it was nice to serve you and we hope you know that you are a part of the Chicago Cars US family, we would like to thank you for the kind review and not to leave out the Edible arrangement. Thank you, Chicago Cars US

Quality Used Car Lot

4.5
by Jessica on Oct 28, 2016

It's been a month since my vehicle purchase and I have decided to finally write a review for Chicago Cars Us, the facility was nice and cozy, and all of the people working there were extremely helpful. I would recommend buying a car from them as I was treated like family and not just one more sale.

Customer service 4.0 Buying process 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you Jessica for your kind review and for trusting us with your vehicle purchase, we are glad we made you feel like at home. Regards, Chicago Cars US

Dishonest used car dealership

1.2
by Kenzi on Aug 26, 2016

before I go there I called them about the car, the girl was dishonest about the condition of the car I was interested. Wasted my time

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Dear Kenzi We don't know who you are and what kind of car you talked about since you didn't mentioned anything on your wonderful review so please call us back we would like to discus the problem and maybe resolve it with you. But I don't think it is appropriate to call us dishonest and waist of time based on your personal expectations on a condition of a used vehicle. So please before you throw this kind of accusations all over the internet on a dealer who works very hard and do the best to make sure all the cars are in a best condition, call us and talk to us like normal humans do. Thank you and really sorry to make you unhappy.

Thank you very much

5.0
by Derek on Jul 29, 2016

I'm very happy with condition of my car and happy with customer service. I'm recommending this dealership to all my friends and thank you again.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Derek in behalf of the Chicago Cars US family we would like to thank you for your kind review, may you have a very Merry Christmas and Happy New Year! Regards, Chicago Cars US

Great cars and nice dealer

5.0
by Bobby on May 17, 2016

I think We went to 10 dealerships before we visited Chicago Cars Us. We were looking for a used BMW and they had many of these cars to choose from. We bought 3 series with a sport package very easy and smooth transaction nice car and very nice family owned business. When its time for our new bmw we definitely will be back.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Bobby we would like to thank you for taking the time to write this kind review, we appreciate your business and hope to see you again! Happy Holidays! Regards, Chicago Cars US

Very happy customer, we will be back for sure!!!!

5.0
by Elizabeth on May 07, 2016

First of all I want to thank you guys from Chicago Cars Us for making my purchase so much easier!!!! I was looking for a used Audi and I found one I was interested in at Chicago Cars and I gave them a shot. I I drove 100 miles to look at this Audi A4 that they had in stock. When I came to the lot they handed me keys and with no pressure I was able to look at the car and test drove it. The car looked exactly like in the pictures, there was one very minor issue which they took care of right away. Thank you guys for making my car buying journey easy and soooo pleasant !!!! Especially with no pressure to buy, which is very hard to find these days at dealerships. Guys you are awesome!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Elizabeth, In behalf of the Chicago Cars US family we would like to thank you for your purchase and the kind review you have left us, we are very pleased to receive such good feedback, and we hope if you are ever in need for another vehicle you will think of us, may you have a very happy holiday! Regards, Chicago Cars US

greatful for this place!

5.0
by Catherine on Jan 18, 2016

first of all i want to thank the whole staff at chicago cars us for helping me chose a reliable car that fits my needs. i went to this place to look at the car which i found online. i was a little bit skeptical because i know cars in pictures arent usually what they look like in real life. but when i arrived there they took me to the really cool indoor showroom and the car looked exactly as i saw it in pictures. they were more than happy to let me take it on a test drive.with the help of the staff we figured out my financial needs and i left the place that same day with the car. also, i would like to point out that the atmosphere here was really nice and i wasnt feeling rushed at all. thank you very much, ill make sure to recommend this place to my friends.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Dear Catherine, we would like to thank you for the kind review and we are pleased to hear all the good feedback, we hope your purchase brings you many joy each mile that it is driven. Thank you, Chicago Cars US

Good Experience with Bart

5.0
by Mark in a 4X4 on Apr 25, 2014

Car buying makes me somewhat anxious, but my experience with Bart and Margaret eased my anxieties. The staff here are patient and respectful by allowing time to look the vehicle over and not pushing you into a quick sale. The price was compatable with mileage and age, but the condition of the vehicle sold me. Their preparation for sale is very good as the vehicle was clean and smelled good. My test drive was long enough to truly evaluate the vehicle, and helped me decide that Chicago Cars US is is where my purchase would be.

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Mark, we are grateful for the kind review, and it makes us extremely glad to hear our sales reps made you feel comfortable enough to have chosen us for your vehicle purchase and we can only hope that earning your business will bring you back if you are ever in need of another vehicle, may you have a happy holiday. Regards, Chicago Cars US

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