Chevrolet of Bend

These folks made this so easy to buy a new truck. They offered a fair trade, a competitive package, and had good customer service throughout. I appreciate their willingness to work hard for the sale. We had arrangements wrapped up before other dealers had even responded to my request for information.

Khrys Barnes Service Advisor, Terry Lussier Asst Manager, Chuck Manager, can't even provide a legitimate estimate. Condescending and charged me $150 for an estimate that I did not get.

Cory Buckley was very attentive and calming. Did all he could to help us with our purchase. Positive interaction. As some car buying experiences can leave you with a bad feeling, Cory Buckley was NOT one of those salesmen. He was kind, courteous, answered our questions to the best of his ability. If you go to this dealership try and have Cory Buckley be the salesman for you.

I'm someone who has previously had terrible experiences with dealerships but this transaction turned everything around. I worked with Cory Buckley who was awesome! He was calm, knowledgeable, personable and made the process fun. Cory was also able to go above and beyond in figuring out some details about the history of the Tundra that I ended up purchasing. I would not hesitate pointing anyone in the direction of this dealer or any other Lithia dealer. Again, don't hesitate to check them out. Thanks Cory!

I had been looking for a quality used truck for about 6-8 months. There was a 2017 sierra that looked promising at the Bend Chevrolet dealership. It was advertised as a single owner and I was told it came from Utah. I asked specifically about the history of the vehicle as I did not want to get a auction style truck particularly out of Canada. I ended up purchasing the vehicle and have spent the last few weeks trying to clean rust and corrosion off of the undercarriage, brake rotors, frame..... it is everywhere! Yesterday I had to call to schedule a service appointment, still under warranty, The Service writer explained the total history of the vehicle over the phone with me. He said it had multiple service and warranty repairs in British Columbia and appears that it made it way into the US after being used in Canada for about 2 years. From what he could see he did not believe it was a single owner or out of just Utah, both of which I was told or lead to believe by the Bend store during the sale. In the end I believe that the Bend store lied and/or withheld information to make a sale. Be very Weary if buying used from them!

Salesman Joe Patnode is an AWESOME sales person! Top marks for his courteous and professional attitude. Joe sold me a BMW X6 V-8 with turbos. A true Petrolhead’s dream! Kudos! for being so patient on our road test

Straight forward. Listened. Explained. Worked with us. Good humored. All in all a great buying experience. Very happy with my purchase. Will be recommending, and will use again in the future.

Took suburban in for multiple items including routine service, recall and warranty issues. A bit of a push to get things taken care of under the extended warranty but once that was settled everything was address in a friendly, professional manner.

We had a great time working with Michael. He was a lot of fun and very knowledgeable. He was very easy to contact and always got back to me very quickly.

Great experience. I was buying a car that was a few years old so he didn’t have all the info memorized but he had no problem looking up the info to answer any questions I came up with. Low key sales approach was appreciated. Not pushy at all. Tried to find a middle ground that made everyone happy.