Chapman Nissan

4.1

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–9:00pm
Tuesday
8:30am–9:00pm
Wednesday
8:30am–9:00pm
Thursday
8:30am–9:00pm
Friday
8:30am–9:00pm
Saturday
8:30am–6:00pm
Sunday
Closed

Cars on the lot

60 cars available See all Cars

Dealership reviews

4.1
Rating and reviews of Chapman Nissan are from Cars.com and DealerRater.com

133 reviews

Extremely friendly. The best car buying experience we...

5.0
by 1freddy on Feb 15, 2014

Extremely friendly. The best car buying experience we ever had. The salesman Charles Lane was the epitome of a true professional. The entire staff was great!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This was by far the best experience I’ve had when buying...

5.0
by mtk7782 on Feb 12, 2014

This was by far the best experience I’ve had when buying a car. It was a simple and straight forward process plus the staff great. Tawny, Dave and Jon Paul were all beyond easy to talk with and made sure I had no questions unanswered. I really appreciate the service and looking forward to sending friends and family their way.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I had a wonderful experience at Chapman Nissan, the...

5.0
by kjcole586 on Nov 25, 2013

I had a wonderful experience at Chapman Nissan, the employees were friendly, swift and precise. I thank them for how quickly they were able to get me in to my vehicle and out without having me be late for my clients. Plus, I was able to be into the truck of my dreams. Thanks again, Chapman Nissan, for having the best staff ever,

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

HORRIBLE. WE JUST BOUGHT A NEW 2013 NISSAN ALTIMA THAT...

1.4
by LoylynJonesWalton on Sep 05, 2013

HORRIBLE. WE JUST BOUGHT A NEW 2013 NISSAN ALTIMA THAT WAS LESS THAN TWO WEEKS OLD. IT BROKE DOWN WITH LESS THAN 800 MILES IN THE MIDDLE OF THE NIGHT! TOWED TO ANOTHER NISSAN PLACE WHERE THEY SAID THEY CAN NOT FIGURE OUT THE PROBLEM AND IT IS MOST LIKELY TO HAPPEN AGAIN. THEY CAME TO GET THE CAR FROM THE NISSAN DEALERSHIP THAT WAS CLOSER TO MY JOB AND BRING ME A LOANER.....WHERE THEY GOT IN A ACCIDENT IN THE LOANER CAR. MY CAR THEN WAS SUPPOSE TO BE SEEN BY THEIR SERVICE MANAGER WHO SAID THAT THE CAR RUNS FINE....I ASKED HIM...."SO YOU FOUND OUT WHY MY REMOTE START AND PUSH START WOULD NOT START THE ENGINE?" HE SAID NO.....BUT ITS RUNNING GOOD NOW. THIS IS A CAR MY NEWBORN AND KIDS RIDE IN...THEY TOLD ME THEY WOULD NOT REPLACE ME WITH A SAFE NEW CAR BECAUSE THEY WILL NOW HAVE TO SELL A USED CAR....( WHY WOULD THEY EVEN TRY TO SELL IT AGAIN TO ANOTHER FAMILY) THEY ALSO TOLD ME TO TRADE IT IN....PASS THIS ALONG TO FAMILY. I ALWAYS WENT TO FRED BEANS BEFORE THIS BUT I WAS CLOSER TO THIS ONE....I WILL NEVER MAKE THAT MISTAKE AGAIN

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

I don't know where to start. I was beginning my new...

5.0
by qcphilly on Jul 16, 2013

I don't know where to start. I was beginning my new car shopping adventure. I honestly thought this would take at least 4 days of torture and lots of running around. Although I had an idea of what I wanted, I was apprehensive, due to my last car buying experience over 12 years ago- that experience was AWEFUL! I'm still astounded that I found exactly what I was looking for, the first place I looked with absolutely NO hassle(s). I walked into Chapman Nissan and was very impressed by the over all appearance of the dealership. Honestly soo much so, that i felt like maybe I couldn't afford what I was looking for. Well, Chris introduced himself. He was confident, knowledgeable, very nice and most of all he listened, was attentive (yup, you read that correctly), and very patient. I was put at ease immediately. As a nervous, prospective new car buyer, I could not have made his job harder (Sorry, Chris!) and it didn't phase him in the least. I did everything backwards, and without skipping a beat or making me feel annoying or uncomfortable, Chris made my experience not only successful, but easy and fun. I've already told all of my friends, if you want a new/used car, please go visit Chris at Chapman Nissan and tell him Candice says hi & thank you! Oh, and please don't be annoying, like I was. I forgot to mention how amazingly helpful, knowledgeable, and friendly my finance guy was! The whole team is great!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

I meant to also rate 5 stars on overall experience and pricing

Amazing Customer Service

5.0
by Believer on Jul 13, 2013

My experience with the service center was amazing! I have a 1999 Nissan Maxima that needed a new starter. I have had too many bad experiences with local auto shops and I refuse to take my car to Manny, Moe, and/or Jack. My boyfriend suggested that I stop being cheap and have the car repaired by the dealership. Best advice I have ever received! The quality of work and the exceptional customer service is priceless. I will NEVER TAKE MY CAR ANYWHERE ELSE FOR REPAIRS!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Julie made our buying experience easy, she's awesome,...

4.8
by kareem2012 on May 06, 2013

Julie made our buying experience easy, she's awesome, we actually were coming just to get a better choice of what car we wanted & Julie made our decision easy with the cars she showed us....Thanx I'm definitely going back.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I had a wonderful experience at Chapman Nissan. Julie, my...

5.0
by aloha2 on Apr 21, 2013

I had a wonderful experience at Chapman Nissan. Julie, my sales associate made car buyings a pleasure. She was very attentive, informative, very respectful to my needs and most all extremely knowledgeable. I was actually there just shopping around because I hadn't yet made a decision between the Nissan or Honda, but after the great price, information and friendly service I received I was convinced that I wanted to be a Nissan Sentra owner. I would recommend Chapman Nissan to my friends and family anyday.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I would defiantly recommend this dealer to any one who...

4.0
by N2009 on Apr 13, 2013

I would defiantly recommend this dealer to any one who may be thinking of purchasing a new or used car. My experience was overall good and my sales person Julie Thompson was excellent. She was very helpful, friendly and honest and that made me feel comfortable about the decision I decided to make. So if you are considering purchasing a Nissan vehicle make sure Chapman nissan is your first place to visit it was mine and I drove off that same day with a 2010 Nissan Altima and I love it!

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.

Julie was our sales rep and she was spectacular. She was...

5.0
by stknm01 on Apr 01, 2013

Julie was our sales rep and she was spectacular. She was more than accomodating and provided the best services I've had shopping for a new car!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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