Chapman Nissan

4.1

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–9:00pm
Tuesday
8:30am–9:00pm
Wednesday
8:30am–9:00pm
Thursday
8:30am–9:00pm
Friday
8:30am–9:00pm
Saturday
8:30am–6:00pm
Sunday
Closed

Cars on the lot

60 cars available See all Cars

Dealership reviews

4.1
Rating and reviews of Chapman Nissan are from Cars.com and DealerRater.com

126 reviews

Great work

5.0
by Lonnie Willis on May 11, 2022

Amazing and great work. My service was quick and fast. Facilities was very clean. Customer service was very pleasant and manner able. Two thumbs up

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Lonnie Willis, we are very happy to have provided you with such a positive experience! Kind Regards, Lincoln Overholtzer Owner Loyalty Manager Cell 484-467-0796 loverholtzer@chapmanautogroup.com

I brought my car to get fixes air censer malfunction came

2.0
by Infiniti on Apr 21, 2022

I brought my car to get fixes air censer malfunction came back home found out logo on the engine cover missing and air filter cap not closed probably and missed one clipper I went back and asked they had all kinds of excuses and they said my car didn’t have it, when I asked the inspection video they supposed to send it to me and never did to prove it to and dared the manager $5000 from me and he doesn’t have to put $5000 , just proves it to me. Finally he made all the video gone even the inspector evidence, I can see his face is full of shame.

Customer service 2.0 Overall experience 2.0 Does not recommend this dealer.

I bought my last three SUV's from Chapman Nissan and the

5.0
by ldalonzo on Apr 12, 2022

I bought my last three SUV's from Chapman Nissan and the service from the salesman was professional and courteous. I was never pressured and felt comfortable with the process. I'd recommend them for sales and service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Chapman sevice my car for 12yrs.

5.0
by marilynnsmith1436 on Apr 02, 2022

Chapman sevice my car for 12yrs. The sevice is good. They do excellent work on my car. Thank you Chapman. 😊

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Outstanding Service!!

5.0
by Katherine Chen on Apr 01, 2022

Had my Nissan 350z in for service to check for some undercarriage damage due my own negligence. Great communication from the service desk in scheduling an appointment to showing me via text and video what was wrong with my vehicle with pricing for the fix. They were very accommodating and respectful and even allowed me to bring in my own parts for install! They even offer free Lyft rides to and from the dealership while my car was worked on!! Overall Chapman Nissan was a great dealership to work with and the service is above and beyond in all levels. I would recommend this dealership to anyone in this area.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Great experience.

5.0
by Denise on Mar 10, 2022

This is the 3rd car I’ve gotten at Chapman. They go out of there way to make you have a great experience. Both my grand children drive Nissans. Bought a new car this week and was in and out in 2 hours.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Denise, we are so happy to read such a great review about Chapman Nissan Llc! Denise, your wonderful feedback and rating mean a lot to us. Kind Regards, Lincoln Overholtzer Owner Loyalty Manager Cell 484-467-0796 loverholtzer@chapmanautogroup.com

Didn’t fix my issue

1.0
by Mr harris on Feb 15, 2022

I have been to Chapman Nissan twice in the last few weeks. Originally going in for a oil change found out I had to buy 4 new tires. I purchased the tires that came with tire rotation and wheel alignment. 3 days after leaving I get malfunction error in my car. I never had any issue with vehicle before Chapman touched my car. I take my car back they charge for diagnostic and repair. Just to make it 5-10 mins off the lot to get the same malfunction error on vehicle

Customer service 5.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

This is the worst dealership ever. Refused to replace my...

1.0
by josequeira on Aug 13, 2021

This is the worst dealership ever. Refused to replace my washer motor although the car was still under manufacturer warranty. Referred me to consumer affairs and consumer affairs referred me back to the dealership stating that its was to their discretion. I always bought 1-2 year old cars still under manufacturer warranty and never had to deal with situations like that. Lousy customer service !

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Be careful, do your research

2.6
by Derrill Stewart on Aug 11, 2021

Went into dealer expecting to pay the price listed here on their site, but they increased the price by around $2000 because I didn’t use their finance company. I’m buy cars kind of often and I know when you pay cash to the dealer it’s usually cheaper but the salesman told me that the price on the website is only if you use their finance company, which it doesn’t say anywhere on here. My wife really wants the car from here but I’m trying to talk her out of it honestly because it just doesn’t seem like good business practice to me.

Customer service 2.0 Buying process 1.0 Quality of repair 3.0 Overall facilities 5.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.

please do not bring your car to this place they will rip...

1.0
by rjunepa on Jul 17, 2021

please do not bring your car to this place they will rip you off I came in no check engine light I left with a check engine light I believe they put old sensors on my car to try to get some work they wind up charging me close to $1,000 please do not bring your car to this place..I'm trying to speak to corporate on what was done to me and how I was treated at this place

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

You people really ought to be ashamed of yourself to take advantage of people like this a dealership ripping people off you need to be ran completely out of business as far as I'm concerned

They don't care anything about an individual how hard you work for your own money they are just bent on ripping you off stealing from you and then lying to you right to your face I will never take my car to another Nissan dealerships

I'm completely turned off by Nissan even talking to corporate they were sorry that this happened to me but they're not trying to do anything as far as help me retrieve my money . this is the kind of world we live in nowadays where people can rip you off and get away with it it's just really a shame it really is what people won't do for money

again some people will think that these are the best people in the world if you want to be foolish enough to go ahead and deal with these people and let them rip you off that's on you if you've had good experiences with them maybe you just got lucky my ill will advise do not take your car to these people

I've said everything that I need to say about these crooks

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