Century West BMW

4.2

Hours of Operation

Service
Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–7:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Sales Team

Mark  Nishimura headshot

Mark Nishimura

Floor Manager (38 Reviews)
Neviana Evans headshot

Neviana Evans

Client Advisor (23 Reviews)
Shahin Sabzehroo headshot

Shahin Sabzehroo

Floor Manager (21 Reviews)

Cars on the lot

175 cars available See all Cars

Dealership reviews

4.2
Rating and reviews of Century West BMW are from Cars.com and DealerRater.com

446 reviews

Efficient and prompt.

5.0
by Blossommchen on Sep 29, 2022

Efficient and prompt. Doug listened to me explain issues and the team solved them. I received 10% discount coupon today by post, after I just paid my bill, so that’s moot. Only wished that my car was washed!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Michael was very professional and on time.

5.0
by Chris on Sep 28, 2022

Michael was very professional and on time. Excellent service and even washed my car. They put a new air bag in my car due to a recall. Very pleased with the service I received.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Very good customer service!

5.0
by Simscourtney26 on Sep 18, 2022

Very good customer service! Any question that I may have had they were well equipped to answer them

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Customer Relation is Stellar!

5.0
by bozrah on Sep 13, 2022

Customer Relation is Stellar! Brian Hough responded even he was off that day! Prompt response & update. Service is complete. Available online service recommendation, invoice, & payment is very convenient. Pickup is hassle free.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Thank you Thank you Thank you Thank you Thank you Thank

5.0
by ed on Sep 12, 2022

Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you 😊

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The level of customer service is always flawless - from

5.0
by kmoore on Sep 03, 2022

The level of customer service is always flawless - from the staff who check you in to the Service Advisers to the techs who prepare a video review of their inspection, work and recommendations while the car is being serviced.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I had a great experience going in for my first

5.0
by Janet on Sep 01, 2022

I had a great experience going in for my first maintenance everyone was very welcoming and attentive.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The dealership is nice but the service department wasn’t

1.0
by Kahrenpetrosian on Aug 24, 2022

The dealership is nice but the service department wasn’t that nice and didn’t do complete job Iam not satisfied

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Excellent service from Cesar and Mark Nishimura.

5.0
by Rad on Aug 18, 2022

Excellent service from Cesar and Mark Nishimura. I’ve been coming to the dealership for the last 20 years and I always leave happy.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I recently purchased a new BMW here.

1.0
by ttplayerwb on Aug 14, 2022

I recently purchased a new BMW here. First off, the place is immaculately clean and the people are nice. The car I bought was marked up 15% over the sticker price that was posted on Autotrader. They gave me $16,000 for my trade in and later listed it at $28,885 on their website as a used car. So would I recommend them? No.

Customer service 4.0 Overall experience 1.0 Does not recommend this dealer.
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