Hours of Operation
Cars on the lot
Poor customer service
I looked at a used truck that I was quite fond of. I test drove the truck which I liked and afterwards was asked what I price I was thinking. I gave an offer which was honestly more than the vehicle was worth, but I really did like it. I was then told that they have a no haggle price even higher than what I had offered(why wouldn't they tell me this straight up rather than asking what I was thinking?). At this point, I was about to leave and the salesman asked me to come inside and discuss the price. Once inside, I sat down and was handed a piece of paper with an "out the door price". This price was $1600 more than what I was just told. They tried to get me to pay $1000 in taxes which I didn't have to pay since I lived out of state. Also, they tried to get me on a doc fee for a vehicle that had come in the night before and hadn't even been serviced or detailed. Needless to say, I will not be going back and they didn't get any money from me.
Do not do what they say or very unorganized!
Purchased a new Land Rover and was told multiple times someone would be contacting us to review the computer system and controls. Never heard from anyone even after bringing this to their attention. Currently have some type of leak that appears to be oil. My wife was told to expect it to be keep and the would “run a computer check” and call us with what they find. I’m called a few hours later and told they have looked and everything appears dry. But they could let it set overnight and see if a leak shows then if I wanted them to. Sounds like they half*** looked and moved on to the next car. They are not nearly as helpful now as they were when I was looking to buy,
Loved the whole process. Service Administrator had great contact and follow ups. Waiting area was pristine, drop-off and pick -up was a breeze. Everyone there very professional. Quality of work excellent. Great updates with texting, email, video of car during inspection service ... awesome!! Thank you! Very positive experience throughout whole process.