Caspian Auto Group

4.0

Hours of Operation

Service
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–6:00pm
Sunday
Closed

Cars on the lot

38 cars available See all Cars

Dealership reviews

4.0
Rating and reviews of Caspian Auto Group are from Cars.com and DealerRater.com

12 reviews

STAY AWAY!!!

1.0
by Jesse on Dec 14, 2021

Horrible customer service! Worst I've had! Joe was an absolute jerk with me as I was asking questions. If you don't have time or patience to answer SIMPLE car questions don't place car ads. Not sure how there is any good reviews about this dealership with the customer experience I encountered.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

inventory

5.0
by j wood on Nov 03, 2020

just wrote review for them in google and I'm sure they are well deserved. Recently bought a used vehicle from here and I am honestly really impressed. This was one of the better car buying experiences I’ve had, so major kudos to Joe and Sam for helping me out.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Honda Civic

5.0
by matt on Oct 24, 2020

Super impressed with this dealership. Not at all what you'd expect in a "city" dealership. Spotlessly clean, open, bright . . . and friendly. Plenty to choose from. Didn't feel pressured at all. And they were very flexible (I can be kinda demanding). Great on the price. Highly recommend this store! i know some people scared about salvage but you fill comfortable when they let you to take it to your own mechanic shop or local dealer to check, they also give us warranty as no cost.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

sales manager

5.0
by zachary on Sep 30, 2020

Hi everyone Joe was very helpful and was thorough in explaining the features. clean cars and nice office. i recommended this place to everyone specially in around mesa.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

millions Questions

5.0
by Robert on Sep 19, 2020

Great experience working with Joe(fued) hope spelled right . It was a very non pressure environment. My million questions was met with respectful answers. When it is time for me to purchase another car I will start here.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

happy happy happy

5.0
by Eli Kelly on Sep 18, 2020

The best car buying experience I have had. very friendly and professional. Showed us exactly what we were looking for and told me to take my family for a test drive. Will definitely recommend my family and friends.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

honest

5.0
by brad on Jul 27, 2020

The Sales Manager, Joe, was outstanding and provided excellent customer service! He made sure my issues with the truck, I just purchased, were resolved in a timely manner. Service Manager, Sam, also went out of his way to have my truck's diagnostics completed and the repairs finished in one day! Needless to say, I'll be recommending Caspian Auto to all my family and friends! Thank you!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great costumer service with smile

5.0
by james goodman on Jul 27, 2020

me and my wife bought a 2018 Ford Ecosport Titanium from Joe(Caspian Auto).first of all Owner manual was not with the vehicle so they order new ones. Meanwhile the staff here has been more than kind and helpful answering questions about this beautiful car. Thank you for your help and I'm looking forward to having it serviced with you.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

geart costumer service

5.0
by Eddie on Jul 20, 2020

A big thank you to Joe who sold me a truck I've been looking to get into for a while. Very polite and professional and he did not bother with any sales gimmicks. He gave me what I was looking for at a great price and value. The whole buying process felt easy and sophisticated. Thanks again and special shout to Jason in finance and the Caspian auto group dealership itself is top class.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Shady listing

1.0
by Matt on Jul 17, 2020

BUYER BEWARE! TheY have a truck listed as "no accidents, clean title" yet the VIN shows it was involved in an accident, was totaled and is now under a salvage title. I took screenshots but no way to post them. SUPER SHADY LISTING.

Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Good Morning Matt. sorry about your bad experience with us. as you can see on our page we have a free carfax to check all detail on our and see were was the hit or any other info if you concern.

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