Carvana-Touchless Delivery To Your Home-Bangor

4.2

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4.2
Rating and reviews of Carvana-Touchless Delivery To Your Home-Bangor are from Cars.com and DealerRater.com

9099 reviews

Worst car buying experience I’ve ever had.

1.0
by Tinadmichael on Aug 06, 2022

Worst car buying experience I’ve ever had. I spent hours and hours on the phone trying to fix issues with representatives who were incompetent and rude.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

I have purchased two cars from CARVANA and sold two cars

5.0
by Ronchester1958 on Aug 06, 2022

I have purchased two cars from CARVANA and sold two cars to CARVANA. Iris by far the best and easiest way to buy and sell your vehicle. It is seamless.

Overall experience 5.0 Does recommend this dealer.

Carvana is a very easy company to buy from.

5.0
by martinolymp1 on Aug 06, 2022

Carvana is a very easy company to buy from. The whole team helps you complete the process.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Friendly, easy going staff.

5.0
by Ajaxraccoon on Aug 05, 2022

Friendly, easy going staff. Paperwork was handled efficiently and I was out the door in no time.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I purchased a car from them and sold them my old car.

1.0
by Otto0818 on Aug 05, 2022

I purchased a car from them and sold them my old car. I asked to have my plates transferred to my new car, since the state allows, but my request was ignored and I had to pay for a new registration and plates for the new vehicle. Customer service used the excuse that a new registration was about the same price as a transfer; no it’s not. Hundreds of dollars difference. Please lay off more people who are too lazy to do their job.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Thank you for taking the time to reach out regarding your Carvana experience. We sincerely apologize that you did not have the stress-free experience we strive to provide every customer. We take your feedback very seriously and will ensure it is passed to the proper department. Unfortunately, we are unable to locate your account with the name provided. Please reach out to us at (800) 333-4554 and our team of dedicated advocates would be happy to address your concerns.

You know darned well what my account is, quit playing nonsense games to publicly invalidate my dealership review. This ploy tactic doesn’t work.

Very professional.

5.0
by Sheffield_b on Aug 04, 2022

Very professional.. all members of your team were helpful and so knowledgeable.. I love the concept of fair pricing and no games. We hit a little road bump but was taken care of beyond what I had expected. Thanks so much, very happy customer and will tell everyone about my experience.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Awesome experience, everything went smoothly.

5.0
by dchailey65 on Aug 03, 2022

Awesome experience, everything went smoothly. I am very pleased with my purchase and I love this new way of buying a car.

Overall experience 5.0 Does recommend this dealer.

Everything was so smooth and laid out.

5.0
by carletta.santana on Aug 02, 2022

Everything was so smooth and laid out. I love how the text messaging works too! So much thought and getting help is sooo easy!! Thank you guys so much!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I received awesome service.

5.0
by enorahbond on Aug 02, 2022

I received awesome service. Everyone was friendly, helpful, and patient. I was very pleased with my purchase.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Great service took just seconds to get approved great

5.0
by shawnice.reid on Aug 02, 2022

Great service took just seconds to get approved great customer service and the quality of my car is amazing everything was a smooth transaction

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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