Carvana-Touchless Delivery To Your Home
Hours of Operation
Cars on the lot
Fantastic! They were able to give me a peace of mind and help me get my car, even though there was a delay in delivery, they made sure that I was their priority. I love my new car!
Simple process everything was completed on line.
Simple process everything was completed on line. The vehicle arrived a little late but that’s no problem. It did arrive the day they said it would. The vehicle was clean and the correct mileage as said was on the car.
Pretty bad experience, buying was easy, the first vehicle
Pretty bad experience, buying was easy, the first vehicle I received had awful body work done recently. Second vehicle had shoddy work down also, sunroof and other mechanical issues , their inspections are obviously not trained to loom over vehicles, I recommend you take the vehicle to have a PPO done by a reputable shop prior to the 7 days being up.
Carvana communication in the beginning was great, but
Carvana communication in the beginning was great, but after two changed delivery dates communication went down hill. My choice of vehicle was great. They gave all information I need to make my decision on buying.
Great 😊 process happy customer 2x car buyer experience
Great 😊 process happy customer 2x car buyer experience and will never go to a dealership again
We were looking forward to the novelty of the vending
We were looking forward to the novelty of the vending machine experience but the site just drove the vehicle around from the back. The representative on site was friendly but awkward and in a hurry to get out of there.
After an third party inspection, we were informed that my
After an third party inspection, we were informed that my car came with unmatching tires, cracked front windshield, and broken left rear mirror. It was reported on the next day. Carvana told us to bring the car to a certified auto repair. After 7 days (after the returning period), they denied the repairs.
The overall trade-in and purchase process went great so
The overall trade-in and purchase process went great so far, but it’s quite early in the process. My trade hasn’t yet been paid off, my new car still requires repairs and needs registration, and a promised $100 gift card hasn’t yet been received. Again, great so far…but soliciting for a review this early will only result in “pending” feedback.
This was a great and interesting sales experience being
This was a great and interesting sales experience being 100% online. Upon pickup, my representative was very clear with going over the paperwork and the 7 day guarantee. We love our car and will be back for our 2nd vehicle.
I would give 5 stars if I didn’t have to deal with
I would give 5 stars if I didn’t have to deal with SilverRock, but because Carvana partners with them I had to deduct a star. SilverRock lacks urgency, is unprofessional and frustrating. The first full day of having my car it ended in the shop and there it sat for 9 days- for a flat tire and a damaged rim! Unacceptable!!! Carvana, you are better than SilverRock. I had a great experience with finding and purchasing my new car- SilverRock took that simple, easy enjoyable experience and ruined it causing unnecessary stress, chaos and much wasted time. You need to find a better partner- and my car STILL needs to go back to the shop. 🤦🏻♀️