Carvana-Touchless Delivery To Your Home

Everything was quick and easy! No hassles or pushy salesmen! The whole process of buying a car was very smooth!

The whole process was seamless from placing my order to delivery. I would highly recommend Carvana.

Nice not having to deal with the pushy onsite dealers. Car was just as advertised. So far so good.

Not a service to use if you require flexibility as a corporate professional and/or which to evaluate. Plan to wait a long time to get your title .

Average, to mediocre experience. The delivery was delayed by a few days and newer car had smoke smell, which was unusual per delivery driver, especially for a newer car. Very unexpected since smoke was not disclosed until delivery. Apart from these two major factors, it was a pretty ironed out system.

Completed 2 purchases (both minvans). The first of the two was return using their free 7-day return. Pros: 1) So many options for each type of vehicle. 2) Deliveries and pickup were both easy and smooth 3) Delivery drivers were both kind and helpful. Cons: 1) Expect a lot more cosmetic damage than what is shown in the pictures. BOTH of my minivan purchases did…the first one was returned because it even had mechanical issues too. 2) Most minivans were previously rentals. 3) Customer Service is difficult to contact and talk with because they handle multiple calls/chats at once. I HIGHLY recommend taking your vehicle to your local auto shop for a Pre-Purchase Inspection to let them looks at the guts of the mechanical side of the car.

The process was easy at first, but then there was a month long delay to get the car delivered. Two weeks later, I still don't have the title and registration. I need to get another key card, but can't do it until i have title. Carvana's customer service is good, but the back end processing is terrible. Terrible.

The purchase itself was easy, my only issue was with the delivery delays. The vehicle was delayed by three weeks for silly readons. I nearly cancelled the purchase because of it. When I did finally get the vehicle it seemed like the 150 point inspection was not done. On the plus side, the Carvana care took care of the issues right away. Sadly, I had to pay a $50 deductible for things they should have caught in the inspection and fixed before it got to me.

Very unhappy with the quality of the car delivered to us. Bad brakes, rotors and had major vibration if the front due to obvious problems under the hood.

delivery delay was frustrating. everything else was very good. quick to cover any issues i found the vehicle. silver rock is great. the delivery driver was awesome. everything was easy.