Carvana-Touchless Delivery To Your Home

The transaction was efficient and I appreciated the online shopping experience. The car was delivered without being fully cleaned. (It was a minivan and we found wrappers, food, and other items and had to independently get it detailed, which was disappointing. It had looked cleaner in the photos.) Otherwise, it seemed fine and the mechanics were all as described.

My car was not the color it was advertised. The website said black, all my paperwork said black, but the car delivered was brown. I was disappointed to say the least. Also they keep sending me emails saying they are missing paperwork work but they never specify what paperwork I need to send.

Carvana was very easy to deal with and listened to all my concerns and issues. I purchased the second car I trialed and am very happy

Such a stress-free process compared to my previous used car buying experiences. We had the car checked out by our local mechanic in the seven day return window and he said the car was perfect. Would definitely buy through Carvana again!

This is the second car I've purchased through Carvana, and while I did have some hiccups with my account this round, the Customer Support is fantastic, and I will likely never purchase from anyone else again. The experience is far superior to dealing with shady Salesmen, and the convenience is everything when life is busy.

Easiest car buying experience ever! Thanks for making it so easy. I will never go to a dealership again. My car was exactly as described.

Very Good. Needed an exact model of a truck that is no longer in production and was able to get it with good AC. Good AC is the most important thing these days and they understood that, and I did not need to tell them anything

We loved our Carvana experience! It was quick and easy and is not even comparable to the horror show that was my last car buying experience. Can’t wait to encourage all my friends and family to try it out!

Our experience with Darrell could not have been better. He was so nice and professional. He went out of his way to make our experience wonderful.

Every Carvana person that I talked to was able to answer my questions without passing me around. They all entered notes of our conversations so the next person knew what was going on. Very friendly, accomodating, and delivery people were great.