Carvana-Touchless Delivery To Your Home

4.3

Hours of Operation

Sales
Monday
8:00am–9:00pm
Tuesday
8:00am–9:00pm
Wednesday
8:00am–9:00pm
Thursday
8:00am–9:00pm
Friday
8:00am–9:00pm
Saturday
8:00am–9:00pm
Sunday
8:00am–9:00pm

Cars on the lot

0 cars available
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Dealership reviews

4.3
Rating and reviews of Carvana-Touchless Delivery To Your Home are from Cars.com and DealerRater.com

8418 reviews

Great experience, no stress or spending hours at a...

5.0
by wendalee1124 on Jan 22, 2022

Great experience, no stress or spending hours at a dealership. Highly recommend! Best way to buy a car!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

It was a Very easy process. They make sure your very...

5.0
by kellieschroer on Jan 22, 2022

It was a Very easy process. They make sure your very happy with your purchase.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The process to get approved was easy, there was some...

5.0
by R Heaps on Jan 22, 2022

The process to get approved was easy, there was some issues with my delivery but the process to get that switched to pick up at a local hub was simple.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

the team was helpful and apologetic that they couldn't...

5.0
by Elizabeth.Robinson on Jan 21, 2022

the team was helpful and apologetic that they couldn't give me my employee discount

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Amazing experience with carvana! Ordering my vehicle was...

5.0
by johendren on Jan 21, 2022

Amazing experience with carvana! Ordering my vehicle was a breeze online with no hidden fees! Their finance company offered me a lower rate then my credit union. I did experience 1 delivery delay but we did get snow and Ice so I can’t blame carvana for that. I opted to pick my car up from their vending machine in Richmond, VA. What an amazing experience… soooo cool to watch. The car was detailed and super clean inside and out! My car was even nicer in person then on their website!!!! The guy who handled my paperwork was awesome and explained everything in detail. My car only had 1 key and no front license bracket. The gentleman dealing with my car had already put in tickets to address those issues and get them taken care of without me even having to request them. My car has been registered with DMV already and plates are being sent by FedEx and this is day 10 of having my car! Top notch service!! I’m definitely a huge fan!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This is my third purchase from Carvana! I love everything...

5.0
by Tab on Jan 20, 2022

This is my third purchase from Carvana! I love everything about it! Simple, quick, great pricing and hassle free. I will never purchase outside of Carvana! Best experience purchasing a Car!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I appreciate the selection of vehicles, pricing, and...

3.0
by melissareyna83 on Jan 20, 2022

I appreciate the selection of vehicles, pricing, and friendly customer advocates. However, I have serious complaints. 1. Your employees do not seem to know how to process a swap. Despite phone calls and visits to the dealership, my paperwork was still messed up. My down payment was withdrawn twice. 2. My car delivery was delayed three times. 3. The first vehicle sold to me had mechanical problems with its brakes.

Customer service 2.0 Overall experience 3.0 Does recommend this dealer.

Car buying and financing experience was great! Delivery...

4.0
by tjwangerin19 on Jan 20, 2022

Car buying and financing experience was great! Delivery was a challenge. We were rescheduled six times.? Once delivery happened, the process was seamless. Thanks! We’re very happy with our new car!

Customer service 4.0 Overall experience 4.0 Does recommend this dealer.

An extremely smooth and simple experience from beginning...

5.0
by bobF on Jan 19, 2022

An extremely smooth and simple experience from beginning to end. I knew the car model I wanted to buy 9with a trade in) - to my pleasant surprise Carvana's offer on my existing car was $2K higher than the dealer I went to initially, and the selection of Outbacks was very good. I needed a bit of help with a section of the website and so called the 800 number and the customer service rep was very helpful. It was one of the best phone experiences I have had with any kind of business, in fact. After that, the underwriting department person checked the financial side of things, and a few days later I spent 10 minutes with a notary public online to get the proper paperwork settled. On delivery day, the driver arrived on time, took my new car off the flatbed and told me to drive it around to make sure I liked it while he checked my trade in. By the time I got back a few minutes later, he already had my car on the truck, and after having me sign various papers (all of which he explained) he drove off, not 30 minutes after arriving. By far the smoothest car purchase (much less with a trade in involved!) that I have ever had. The only odd and funny part had to do with "Sebastian", their automated bot. While I was on hold with the CSR who was helping me with the website, I got a text where "Sebastian" introduced 'himself' and invited me to shop the 30K accident free cars in their inventory. I replied saying I already selected an Outback from the 8 or so I saw on their website, and 'he' replied "we have 1 Subaru Outback in stock". SO, Sebastian is a bit of a dummy, I guess. But that was an amusing side note - Carvana did an outstanding job.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

This is the seventh car I have ever bought and my first...

5.0
by jwright21299 on Jan 19, 2022

This is the seventh car I have ever bought and my first online car purchase and I gotta say this was by far the easiest car purchase transaction I have ever had. A few things really stand out to me in the process. First, no haggling or back and forth negotiations. Carvana offers competitive upfront pricing with no random side fees or funny business and that makes the entire process simple and pain free. Second, they handle all the paperwork and DMV stuff. I had no idea about this until the day my car was delivered but it was such a pleasant surprise, you guys should advertise this better because its pretty awesome. Third, the car arrived in PRISTINE condition. When looking at the photos of the cars on the website I thought some of them looked a little dirty and I thought I was going to have to spend several hours cleaning it up upon arrival. I was pleasantly surprised to find it was detailed to perfection and completely spotless inside and out, looked brand new! I will definitely consider purchasing with Carvana again in the future.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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