Carvana-Touchless Delivery To Your Home

Friendly, easy going staff. Paperwork was handled efficiently and I was out the door in no time.

Very professional.. all members of your team were helpful and so knowledgeable.. I love the concept of fair pricing and no games. We hit a little road bump but was taken care of beyond what I had expected. Thanks so much, very happy customer and will tell everyone about my experience.

Awesome experience, everything went smoothly. I am very pleased with my purchase and I love this new way of buying a car.

Everything was so smooth and laid out. I love how the text messaging works too! So much thought and getting help is sooo easy!! Thank you guys so much!!!

I purchased 2010 Q50. I thought I was trading my prev car. I have made 4 pmts and have only knocked $1200 off my $42,000 balance. I thought the negative equity was added to the balance. I called the dealership. The salesman who sold me the infinity STOLE my trade on 03/12/2022. It was recovered June 13th. Bottom line? Clay Cooley dealership, their crooked salesperson and the present finance co Ally have me stuck in an OVERPRICED car that I pay $800 per month BUT WONT clear off the balance in the first 3 years of the 7 I have to pay it off. They screwed me w / o lubing me! You probably can’t help, but I gotta try EVERY AVENUE!

I received awesome service. Everyone was friendly, helpful, and patient. I was very pleased with my purchase.

Great service took just seconds to get approved great customer service and the quality of my car is amazing everything was a smooth transaction

The most stressful car buying experience a person could have in there life. Carvana can not meet a single deadline, they do not inspect vehicles, they will give you the run around, have you resubmit the same paperwork and phone calls 10 times and still not provide any answers or help when they fail as a company. There customer service says sorry and that's as far as it goes. I don't care that you are sorry I want the issue fixed

Unfortunately, due to a massive error at Carvana my car needed to be returned and another supplied in its place. This has cost me in money and inconvenience. Four hours at the repair shop while they ascertained there was no oil in the engine. One week's wait for the replacement which cost me in additional rental charges.

I still do not have my car after paying a hefty down payment and being forced to drive a car I do not want until the one I want is repaired. 5 minutes before delivery I was called and told the replacement vehicle did not.pass inspection and would not be delivered for another week. This deserves compensation that is to my satisfaction.