Carvana-Touchless Delivery To Your Home

4.3

Hours of Operation

Sales
Monday
8:00am–9:00pm
Tuesday
8:00am–9:00pm
Wednesday
8:00am–9:00pm
Thursday
8:00am–9:00pm
Friday
8:00am–9:00pm
Saturday
8:00am–9:00pm
Sunday
8:00am–9:00pm

Cars on the lot

0 cars available
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Dealership reviews

4.3
Rating and reviews of Carvana-Touchless Delivery To Your Home are from Cars.com and DealerRater.com

8836 reviews

Very awesome service great customer service it was a

5.0
by ronking6710 on May 03, 2022

Very awesome service great customer service it was a great service and I will do this again

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

I was able to find the car I wanted and get it ordered.

5.0
by Rangerphan16 on May 03, 2022

I was able to find the car I wanted and get it ordered. When something went wrong with the original delivery date they rescheduled it quickly and kept me up to date on it. Duke very was great I was able to take it for a quick drive and then the driver answered any questions I hade.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Good quality vehicle and even had prep boys technicians

5.0
by Shellz B on May 03, 2022

Good quality vehicle and even had prep boys technicians look it over and was told I got a great vehicle (2016 Kia) only problem was 3rd brake light which carvana had serviced within my 7 day money back guarantee

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The process was fast and very easy!

5.0
by Patsey on May 02, 2022

The process was fast and very easy! My trade in value was outstanding and the new car is just as promised

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Easiest and most straight forward car purchase I have

5.0
by Branham_p on May 02, 2022

Easiest and most straight forward car purchase I have ever had! Everything was smooth from choosing car, to financing, to delivery. Could not be happier with the process or the car we purchased.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Beware of Carvana's 'pre-approval'.

1.0
by ironhorseonline on May 02, 2022

Beware of Carvana's 'pre-approval'. I was pre-approved but ultimately denied financing due to being self-employed. The official reason they gave in writing was that I had too many credit inquiries, funny thing - Carvana's inquiry was the only one with Experian (the bureau they used). This dropped my score from 'very good' to 'fair'.... adversely impacting my credit for the next two years. When I contact Carvana customer support about this, they said I shouldn't have proceeded with the application. My proceeding with the application was based solely on my pre-approval!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Thank you for taking the time to reach out regarding your Carvana experience. We sincerely apologize that you did not have the stress-free experience we strive to provide every customer. We take your feedback very seriously and will ensure it is passed to the proper department. Unfortunately, we are unable to locate your account with the name provided. Please reach out to us at (800) 333-4554 and our team of dedicated advocates would be happy to address your concerns.

I bought a car.

1.0
by Bpotter on May 02, 2022

I bought a car. When it came the driver side door didn't seal and it leaked rain water into it. No issue with the door was mentioned anywhere during the buying process or in paperwork. When I contacted Carvana to see if I can fix it under the 100 day warranty, they sent me to a service center that doesn't do body work. I am still trying to figure out what to do, amd may just return it during the 7 day period for a $600 dollar loss for the delivery fee. It also came with a dead battery that cost me $90 to have jumped the first time I drove it. The paper work and delivery are also much less convenient than buying at a dealership. All around, a horrible experience so far.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Thank you for taking the time to reach out regarding your Carvana experience. We sincerely apologize that you did not have the stress-free experience we strive to provide every customer. We take your feedback very seriously and will ensure it is passed to the proper department. Unfortunately, we are unable to locate your account with the name provided. Please reach out to us at (800) 333-4554 and our team of dedicated advocates would be happy to address your concerns.

Quick and easy, but the car has many issues that I’m

4.0
by Jshin910 on May 01, 2022

Quick and easy, but the car has many issues that I’m being expected to deal with on my own with the worst warranty company possible that they use, Silverrock. Silverrock is garbage, they log everything as a cosmetic issue (which is not covered), and they try switch up verbiage on the claim to make it a nonissue for them. And then they decline coverage. Worst experience ever.

Customer service 4.0 Overall experience 4.0 Does not recommend this dealer.

Took car to be checked out and service people wouldnt let

1.0
by Jshutrbug28 on May 01, 2022

Took car to be checked out and service people wouldnt let me even drive it off the lot. The entire differential system was anout to fall out. Everything inderneath the car had to be replaced. Rotors were ruined, brakes shot, had to have transmissikn fan, oil cooler was shot and had to be replaced as well. Mechanic told me it was a miracle the drive line didnt fall out before I got the car there. It was a death trap. I cannot believe a company would purposely put someones life in danger like they did.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Thank you for taking the time to reach out regarding your Carvana experience. We sincerely apologize that you did not have the stress-free experience we strive to provide every customer. We take your feedback very seriously and will ensure it is passed to the proper department. Unfortunately, we are unable to locate your account with the name provided. Please reach out to us at (800) 333-4554 and our team of dedicated advocates would be happy to address your concerns.

Click Click View, Click Click Buy, Click Click Bank

5.0
by peter on May 01, 2022

Click Click View, Click Click Buy, Click Click Bank Account, Click Click Driving License, Click Click Car Insurance, Click Click Notary, Brum Brum Car.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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