Carvana-Touchless Delivery To Your Home

4.2

Hours of Operation

Sales
Monday
8:00am–9:00pm
Tuesday
8:00am–9:00pm
Wednesday
8:00am–9:00pm
Thursday
8:00am–9:00pm
Friday
8:00am–9:00pm
Saturday
8:00am–9:00pm
Sunday
8:00am–9:00pm

Cars on the lot

0 cars available
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Dealership reviews

4.2
Rating and reviews of Carvana-Touchless Delivery To Your Home are from Cars.com and DealerRater.com

8973 reviews

So nice to get what I wanted with no hassles.

5.0
by melissa.ragan on Jun 20, 2022

So nice to get what I wanted with no hassles. So very easy to do.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Easy to use, very helpful and professional people.

5.0
by mark on Jun 20, 2022

Easy to use, very helpful and professional people. Truck was exactly as advertised will use again.

Overall experience 5.0 Does recommend this dealer.

Ease of the buy great communication from dealer

5.0
by smittyp330 on Jun 20, 2022

Ease of the buy great communication from dealer mechanical condition is excellent only thing could have been detailed beeter

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Every step of the process was so easy.

5.0
by r_vereeke on Jun 20, 2022

Every step of the process was so easy. The best part was no waiting in line at the Secretary of State office! I loved that my license plate and registration came to me in the mail.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.

Everything was quick and easy!

5.0
by hectorgallarzo on Jun 19, 2022

Everything was quick and easy! No hassles or pushy salesmen! The whole process of buying a car was very smooth!

Customer service 3.0 Overall experience 5.0 Does recommend this dealer.

The whole process was seamless from placing my order to

5.0
by wendyrobling on Jun 18, 2022

The whole process was seamless from placing my order to delivery. I would highly recommend Carvana.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Nice not having to deal with the pushy onsite dealers.

4.0
by AW0109 on Jun 17, 2022

Nice not having to deal with the pushy onsite dealers. Car was just as advertised. So far so good.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

Average, to mediocre experience.

3.0
by jonathan on Jun 16, 2022

Average, to mediocre experience. The delivery was delayed by a few days and newer car had smoke smell, which was unusual per delivery driver, especially for a newer car. Very unexpected since smoke was not disclosed until delivery. Apart from these two major factors, it was a pretty ironed out system.

Customer service 4.0 Overall experience 3.0 Does recommend this dealer.

Completed 2 purchases (both minvans).

3.0
by atmcfar on Jun 16, 2022

Completed 2 purchases (both minvans). The first of the two was return using their free 7-day return. Pros: 1) So many options for each type of vehicle. 2) Deliveries and pickup were both easy and smooth 3) Delivery drivers were both kind and helpful. Cons: 1) Expect a lot more cosmetic damage than what is shown in the pictures. BOTH of my minivan purchases did…the first one was returned because it even had mechanical issues too. 2) Most minivans were previously rentals. 3) Customer Service is difficult to contact and talk with because they handle multiple calls/chats at once. I HIGHLY recommend taking your vehicle to your local auto shop for a Pre-Purchase Inspection to let them looks at the guts of the mechanical side of the car.

Customer service 4.0 Overall experience 3.0 Does recommend this dealer.

The process was easy at first, but then there was a month

3.0
by morgan on Jun 16, 2022

The process was easy at first, but then there was a month long delay to get the car delivered. Two weeks later, I still don't have the title and registration. I need to get another key card, but can't do it until i have title. Carvana's customer service is good, but the back end processing is terrible. Terrible.

Customer service 4.0 Overall experience 3.0 Does not recommend this dealer.
Dealer Responses

Thank you for taking the time to reach out regarding your Carvana experience. We sincerely apologize that you did not have the stress-free experience we strive to provide every customer. We take your feedback very seriously and will ensure it is passed to the proper department. Unfortunately, we are unable to locate your account with the name provided. Please reach out to us at (800) 333-4554 and our team of dedicated advocates would be happy to address your concerns.

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