Cars-KC, LLC

3.5

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Dealership reviews

3.5
Rating and reviews of Cars-KC, LLC are from Cars.com and DealerRater.com

25 reviews

VERY UNPROFESSIONAL, RUDE, CLASSLESS, ETC…..

1.0
by D.E. on Jan 15, 2022

I would rate ZERO stars if I could. My mom wanted the LS400 from the dealership and we currently live in Washington DC. She’s been talking to Mike the owner for almost 2 weeks about this car and he’s apparently been very helpful. So yesterday 1/14 we set up a video call on FaceTime with his assistant to see the car and something went wrong. He then called me and said he didn’t want to sell the car for some strange reason. I don’t know if it was some type of race issue but it was very unprofessional & rude. I sent him a text message after he ignored a couple of my calls asking if it was about race. He called me back and said it was someone else that called me back to cancel the deal then just to come clean 2 minutes later to apologize for making the comment he mad about not wanting to sell my mom the car. He then wanted to make the deal after my text to him but the damage was already done. DONT BUY FROM CARS-Kc, LLC… very rude, unprofessional, classless and TO ME SEEMED RACIST…

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Great Guys

5.0
by Brian on Dec 14, 2021

I really don't get the bad reviews. I purchased a car on ebay and the deal fell thru. This because of something that could not have been known to either of us.. They were professional, fair, honest. They could not have been better. Would do business with them again in a second.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Save your self a headache

1.0
by Chris on Nov 23, 2021

Do not purchase from here This is the used car dealer your parents warned you about!!!! The car u got started throwing cel codes day 1 bad turbo leaked 2 quarts of oil a week missing wheel lugs and leaking anrifreeze!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

This dealer is a scam

1.0
by Monica on Sep 22, 2021

I do not recommend this dealer, very bad service, very rude. Read all reviews before you buy here, this dealer is a scam, buyers do not trust this guy.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

WORST DEALER EVER!!

1.0
by Furious Customer on Sep 10, 2021

I would rather get deployed again than deal with this xxx!!! This was the worst experience I've ever had with any organization not just dealerships. In my opinion this dealership and owner should not be allowed to own a business in the US. I had to contact KS / MO District Attorney's offices, DMV, Congressman, and Senators offices to get a $16 title replacement and it took almost a year. They were rude and disrespectful to me and simply refused to accept they were at any fault.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Happy Camper!!!

5.0
by “Jock” on Jun 01, 2021

This was the easiest process I ever had buying a car. So I thank you and my wife, thanks you too!!! I will definitely recommend Cars-Kc, to all my friends and family members.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Shady Mike..

1.0
by John Rickart on May 28, 2021

Shady mike sold me a Mercedes that had a known transmission problem! When I made him aware as I spoke to the previous owner as he was too cheap to title it on his own.. He cussed at me and told me he don’t give a xxxx about the previous owner... When I went in person to speak about the warranty, He told me to get the xxxx out of his office and he called the police on me. We are now going to court and I will be winning!! Also the car will not even pass inspection as it has a broken exhaust underneath. And he refuses to speak with me. This guy has no reason to be in the dealership business, he has a snake, a thief and a liar!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

CON MAN

1.0
by Melody on Apr 27, 2021

Mike sold me an illegal vehicle that would not pass inspection. His response, he would get me a "deal". "Not under warrantee" he said. "What else?" He said. Can't wait to see him respond to this one. I am writing up a complaint to the bbb. He knows what he did and refuses to own up. Look out! He's a crook with no ethics whatsoever. Responded by saying some customers just can't be satisfied. That's a laugh!! He is a con man who will rip you off, take off all the good parts and lie TO YOUR FACE.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Great service

5.0
by Derek Mazurkewycz on Nov 21, 2020

Highly recommend reaching out to Mike for your next car. Very seamless pressure free process. Lots of quality cars! Great experience all the way around.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Lexus 350

5.0
by Laurie22 on Oct 30, 2020

Mike was friendly and attentive. He made buying a car EASY! I would definitely buy from him again. We were in and out in an hour. That included taking a test drive, writing the contract and negotiating the trade in. He's awesome.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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