CarLotz San Antonio

4.8

Hours of Operation

Sales
Monday
10:00am–8:00pm
Tuesday
10:00am–8:00pm
Wednesday
10:00am–8:00pm
Thursday
10:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Cars on the lot

0 cars available
See all Cars

Dealership reviews

4.8
Rating and reviews of CarLotz San Antonio are from Cars.com and DealerRater.com

162 reviews

Liars

1.0
by Russ G on Mar 20, 2021

Dishonest liars. Called Friday and offered to buy the car from their inventory. Offered to wire cash. They recommended I make an appointment to have lemon squad inspect. I did so. In the meantime they sold the car out from underneath me. Lying liars who remind one of all the used car salesman out there that inspired the concept of haggle-free pricing to begin with. To make matters worse the inspection guy showed up TWICE because of their incompetence. If this is how they choose to conduct business, Carmax has nothing to worry about. What a miserable group of slime xxxxx.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Easy buying experience!

5.0
by Vince Rico on Mar 16, 2021

Cam was amazing from beginning to end. He was clear and so helpful through the entire process. We will be buying from Carlotz in the future.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Kent J

5.0
by Kent on Mar 13, 2021

Good buying of a small car. Nice easy purchase. Got just what we wanted for what we wanted to pay. Will recommend this place to others.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Bishene

5.0
by Bishene on Mar 13, 2021

Will recommend this dealership to family and friends. Good easy transaction. Will probably be back in the future for my next car when I’m ready to buy again.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Muuuuch better than a dealership!

5.0
by Kayben on Mar 06, 2021

Much better than the dealership shenanigans. Relaxed, no pressure environment. Even though she's new, Dana really came thru making this process easy. Everybody was cool. Would recommend!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Buyer

5.0
by W Gordy Day on Feb 20, 2021

There were no repairs done at this time. The gentleman was great to work with. Appreciate him holding the vehicle until we could get there.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Buyer

5.0
by Angel Diax on Feb 19, 2021

Pete Ibarra was very professional on his approach and interaction with me and my brother,very easy to talk to, I will recommend a friend to see him

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

GREAT

5.0
by Daniel Defenbaugh on Feb 08, 2021

Had a great time Process was easy and pain free. I would recommend CarLotz to everyone Reviewing online is exactly what you get for a great price

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Marcus SA Carlotz

5.0
by Philip Dooley on Feb 08, 2021

Orginally i came in to look at a Kia sol. Marcus informed me that they did not have any on his lot but he found be an even better one. He even dropped me back off at my retirement home. Thank you marcus and thank you Carlotz. Highly recommend.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Peter Ibarra

5.0
by Wendy Garcia on Feb 05, 2021

Peter was excellent with my daughters car buying experience! He helped us pick out a great car! He kept us updated during the entire process and was very helpful.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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