CarLotz San Antonio

4.8

Hours of Operation

Sales
Monday
10:00am–8:00pm
Tuesday
10:00am–8:00pm
Wednesday
10:00am–8:00pm
Thursday
10:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–8:00pm
Sunday
Closed

Cars on the lot

0 cars available
See all Cars

Dealership reviews

4.8
Rating and reviews of CarLotz San Antonio are from Cars.com and DealerRater.com

162 reviews

Amazing dealership

5.0
by Jasmine branham on Aug 17, 2021

The dealership is amazing. They really helped get down to the down payment I wanted to pay for my car and were able to work with my request.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great cars haggle free equals smooth experience

5.0
by Happy customer on Aug 07, 2021

Carlotz was a great car buying experience. It feels comforting not having to haggle. I had to closely review all add-ons with extended warranties and protections. Based on my needs I ended up opting out of them. Please consider these extras if you feel you benefit from them.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Bought with Carlotz

5.0
by Eileen Boye on Jun 15, 2021

Today was a very pleasant experience when I came to Carlos my salesman Mr. Pizza was very accommodating and helpful in helping me decide which vehicle I wanted to purchase and I and was thoroughly satisfied with my with my sell.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great Customer Service from Dana

5.0
by Shane and Elaine on Jun 04, 2021

Great customer service! We got a Beautiful, low mile, SUV, with an Awesome warranty, for a great price! Thank you Dana! You were Amazing! Very friendly and helpful!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Cheap Prices if you have the time

2.5
by Dave on May 26, 2021

There's a poster on the wall that brags that you can buy a car within 2 hours. All the buyers there waited as long as I did. My appt was at 11, and they didn't get to me until 12:30. I already knew the car I wanted and had agreed to their price, so haggling wasn't the issue. They're just not in a hurry. I tried to get all the paperwork done ahead of time but it couldn't be done with this group. But it was significantly cheaper.

Customer service 2.0 Buying process 2.0 Quality of repair 3.0 Overall experience 3.0 Does recommend this dealer. Did purchase a vehicle.

Great service , friendly people

5.0
by Herman on May 26, 2021

The service is excellent. Kaitlyn was great , informative and very patience on all aspects. The vehicle, finance were all explained very detail. I would not hesitate to recommend Kaitlyn or dealership to my family or friends.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Potential Buyer

5.0
by Brandon Seay on May 25, 2021

Kaitlyn is professional, informative, and engaging. Asked plenty of questions on what I'm looking for in my next vehicle. Gave me some options to consider for my family and I. Definitely will ask for her assistance once I decide on the vehicle I will be purchasing.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Carlotz

5.0
by D.C.C on May 25, 2021

Dana made this process super easy and the experience fun definitely worth it. Would recommend it was quick and efficient. Worth the two hour drive

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Ask for kaitlyn!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

5.0
by Devin Chapa on May 25, 2021

Beautiful customer service and well explained, I got everything needed and so much more. I definitely recommend carLots In your local San Antonio area. Ask for kaitlyn :)

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.

Purchase experience

5.0
by Jesus on May 21, 2021

Great customer service and attention to detail by Dana Casanova. She answered all of our questions and took care of us. Will recommend her to my friend and family.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.