Carizona

3.5

Hours of Operation

Sales
Monday
8:00am–8:00pm
Tuesday
8:00am–8:00pm
Wednesday
8:00am–8:00pm
Thursday
8:00am–8:00pm
Friday
8:00am–8:00pm
Saturday
9:00am–7:00pm
Sunday
10:00am–5:00pm

Cars on the lot

357 cars available See all Cars

Dealership reviews

3.5
Rating and reviews of Carizona are from Cars.com and DealerRater.com

86 reviews

Was interested in a 2001 Toyota 4runner.

1.0
by Nick B. on May 12, 2022

Was interested in a 2001 Toyota 4runner. I was told it wasn’t in the new buyers program because it was to old which I can understand. The next day I get a text saying there’s another newer 4runner with 90k more miles that I am approved for in which I said i’m not. The next day I get another text saying I am approved for the original 2001 I was interested in. I then took the 45 minute drive back out just for them to tell me there was a “communication error” and I can’t get the deal they texted me and confirmed multiple times I could have. Didn’t negotiate much and now I still don’t have the car. The sales manager and Isaac could have done a better job at communicating. Will not be returning and I do not recommend this dealer.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Great Customer Service

5.0
by Deb on Apr 28, 2022

Ismael Ramirez was great. He helped my son get his first car. He was very knowledgeable about his car. He took the time to go over every detail with us. He made sure everything was good on the car. Everyone in the dealership was nice.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Horrific

1.0
by Germaine on Apr 06, 2022

STAY AWAY! Horrible service in every aspect. Ismael the car salesman promised me a price before running my credit and after he’s switched the price and then had me wait 2 hours to give me the bad news and then asked for a $500 dollars deposit because they couldn’t finalize the paperwork because their finance person had left, so I had them make me a written contract that the deposit would be refundable. Well I show up the next day and they break some more “bad news” and say that the loan terms changed and they doubled the interest, so I refused the offer and asked nicely for my money back and they were quick to say they couldn’t give it back until 2 days later after I had left cash not a check. So I got in an argument with Ismael & his manager Ivan and they said that the following day I could pick up my money, so had to make a third trip just to get my deposit back. It has been the worst car buying experience of all my life. Cars.com should be embarrassed of allowing such a business on their site!! STAY AWAY PLEASE!!!!!!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 2.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

I was sold a car that wouldn't start as soon as I signed

1.0
by billharris29 on Mar 30, 2022

I was sold a car that wouldn't start as soon as I signed the paperwork. First I was told I could cancel the contract. Then my trade in owenership was transferred to the dealership and I was stuck with a car that needed to have the motor replaced. It took a month exactly before I received car. The dealer made me keep my trade in to use as a loaner and forced me to pay insurance on it. This was overall the single worst car buying experience Ive ever had. The salesman, financial guy, general manager and others would routinely hang up on me and wouldn't answer calls or emails. I wish I researched the dealer as much as I did the vehicle. I'd have never bought from them. I'm not the only buyer to be treated this way. Please find a different t dealer if you need a vehicle.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Be careful!

2.0
by Dursun Cam on Mar 22, 2022

I bought a Nissan Altima 2006 on 02/11/2022 for $9.204,50 and my wife wasn't happy with it. I explained to them that we want to switch to another car. They offered me a trade price of $3.000,00 in a month. It is not a fair business and not acceptable. We are very very sorry about that. Please be careful making a business with them.

Customer service 3.0 Buying process 4.0 Quality of repair 3.0 Overall facilities 3.0 Overall experience 2.0 Does not recommend this dealer. Did purchase a vehicle.

Carizona was great!

5.0
by Robert Johnson on Mar 17, 2022

I had a great experience with Isaac! He and Mark in finance, took good care of me and made buying a car a very easy process. If you're in the market for a used car, go see Isaac and tell him Robert Johnson sent you!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

I had a great experience with Isaac!

5.0
by Robertej on Mar 17, 2022

I had a great experience with Isaac! He and Mark in finance, took good care of me and made buying a car a very easy process. If you're in the market for a used car, go see Isaac and tell him Robert Johnson sent you!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Poor customer service.

1.0
by Brent on Mar 05, 2022

Scheduled an appointment to test drive a specific vehicle, arrives 15 minutes early and never met the sales guy because he was not around and found out they just had sold the vehicle.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Very rude in the email response.

1.0
by Ken on Mar 04, 2022

Very rude in the email response. I'm glad I didn't take the time to go all the way out there.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Used car nightmare "just like out of a movie!"

1.0
by Chris Anderson on Feb 26, 2022

Car broke down upon the drive home. Electrical system and alternator. I have seen this type of scenario in many reviews but didn't think it would apply to me. The sales manager was uncompromising, no solutions and really doesn't value customers. He told me they don't provide pre-inspections prior to selling cars. Told me I could have taken it to another dealer to determine its viability. Asked for a refund given it died upon first hour. Slammed the "used car" contract on the desk and gave me a legal speech. Asked him if I was being unreasonable and he believes that I am. I am purchasing a warranty on-line to protect myself as I am guaranteed this car is a lemon. I take responsibility for purchasing a used car too fast with a scandalous company. My experience was something out of a movie with an unethical used car dealership!

Customer service 1.0 Buying process 3.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.