Caribbean Auto Sales

3.2

Hours of Operation

Sales
Monday
10:00am–7:30pm
Tuesday
10:00am–7:30pm
Wednesday
10:00am–7:30pm
Thursday
10:00am–7:30pm
Friday
10:00am–7:30pm
Saturday
Closed
Sunday
11:00am–6:00pm

Cars on the lot

46 cars available See all Cars

Dealership reviews

3.2
Rating and reviews of Caribbean Auto Sales are from Cars.com and DealerRater.com

45 reviews

Won't let me see the car I was looking for...

1.0
by John from PA on Jul 28, 2014

Called 7 hours ahead to asking if the car I was looking for still available, the guy told me come over to see ozzy. when I drove 3 hours to meet this Mr.Ozzy. he has no clue that I was called to asking the car 6 hours ago. and ask me my paying method. and told me car is not here...think they only want you to use their credit agencies so they marked the price cheaper and make money from the credit agencies. and what Customer service/Facilities??more like a sweatshop to me, if I knew I wouldn't waste my half day fore that. ...if you looking to buy cars? go some elsewhere...

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Never saw there facility

1.5
by A concerned consumer on Jul 10, 2014

Was looking for a specific car and wanted to negotiate a price. However, before we could conclude a price they wanted all my vital information for a credit report. I said, lets make a deal first then I would not mind that - they never called back.

Buying process 1.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.

A happy customer

4.3
by Lola on Mar 30, 2014

I bought a car - sight unseen - from Caribbean Auto. It had to be shipped from NY to me in TX. Everybody was super wonderful at this dealership! To say I was nervous about the whole thing is an understatement. When I got the car, it looked just as promised. The only reason I am giving a 4 instead of a 5 was because the inside of the car had not had the upholstery cleaned. Everything else, though was great. I enjoyed working with this company - everybody was nice, and they did what they said they'd do. Price was as warranted. Very good experience. Yay!

Customer service 4.0 Buying process 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

A very happy customer

4.3
by Lola on Mar 30, 2014

I bought a car - sight unseen - from Caribbean Auto. It had to be shipped from NY to me in TX. Everybody was super wonderful at this dealership! To say I was nervous about the whole thing is an understatement. When I got the car, it looked just as promised. The only reason I am giving a 4 instead of a 5 was because the inside of the car had not had the upholstery cleaned. Everything else, though was great. I enjoyed working with this company - everybody was nice, and they did what they said they'd do. the price was as they indicated. In short, nobody jacked me around. It was a good experience. Yay!

Customer service 4.0 Buying process 5.0 Overall experience 4.0 Does recommend this dealer. Did purchase a vehicle.

GREAT SERVICE

5.0
by KEITH MCKELVEY on Feb 06, 2014

I was upset at the time i wrote the last review. disreguard my last review and I apoligize because Ozzie took very good care of me and my daughter. i would recommend his auto facility to every one he's a really good guy and the service was GREAT!!!!!!!!! I REALLY APPRECIATE THE HELP........ PS I'M VERY VERY SORRYFOR THAT REVIEW HE REALLY DID HELP ME.... CHARGE IT TO MY HEAD NOT TO MY HEART.......

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

lemon cars

2.2
by Keith Mckelvey on Dec 20, 2013

Brought a BMW from this dealer and took it to be maintained at a undependable dealer i was told that 3 sensors were removed the water pump was busted and the hoses had holes in them oh and the battery terminal was corroded and the car would turn off. i take it back to him to be fixed but every time i called i was told it would be ready tomorrow that was about two weeks it was there and no service was performed It was returned to me with no work done and a dent in it that they did. very dissatisfied. .will never buy a car from them again.

Customer service 2.0 Buying process 5.0 Quality of repair 1.0 Overall facilities 2.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Ahm, gentlemen

3.0
by Hope you are reputable on Nov 25, 2013

Guys, stop wasting the public's time with your petty shill comments. I'm interest interested in the 348 if u still have it. Ps, I love the video where you say the airbags haven't been deployed since they don't exist.

Overall experience 3.0 Does recommend this dealer. Did not purchase a vehicle.

Closed

1.0
by Needacar on Nov 20, 2013

Went there and they were closed I called and got no answer didn't even get a call back. They had no answering services

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Not a nice place to buy a car

1.0
by Alex on Oct 16, 2013

Just don't go as nothing good can happen there. The cars look ok from what I have seen but the will they negotiate the prices with you is just a shame.

Buying process 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Worst Place

1.0
by John Wills on Jun 10, 2013

If you want to waste your time, this is the best place to go to. Joe which is one of the sale person over there called me and we talked about a BMW 535xi and he told me a good price. So next day I drove 3 hours and when I get there Joe ask his "manager" about the price and the manager said that's not the price. The price was $4000 more then what Joe told me a couple times over the phone. And then later they was pushing me to buy a car I didn't even like. WORST DEALERSHIP I ever been to in my life!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
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