Car Source


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Dealership reviews

Rating and reviews of Car Source are from and

71 reviews


by mh43016 on May 09, 2019

My car was transferred to Car Source and allegedly purchased from MAG Midwestern Auto Group Land Rover Dublin Ohio (Ryan told me on phone that he bought my car), and then Car Source sold allegedly 5/7/2019. I have documents, photos of my car and reached out to both Land Rover Dublin and Car Source and asking why/how Car Source was selling my car without the title, and my loan has not been paid off yet (effective 5/9/2019 which is 17 days not paid. My bank has reached out to Land Rover Dublin Ohio and asking how they sold my car without title. My bank still has title. This is terrible business ethics and practices! I would not do business this place. The Attorney General of Ohio has been informed of this matter and business practices. My bank OWNS car and they are trying to figure out where car is .. it was last advertised and SOLD from this lot.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Do NOT spend your money here!

by cmur1 on Apr 15, 2019

I purchased a 2017 Kia Forte from Car Source on March 30th 2019. I only came into this dealership because they had the year and model of Kia I was looking for and was on a pre approved list from Capital One's Auto Navigator. Most of my credit is with capital one, so I made the decision to use them for my financing. When I got to the dealership I informed them capital one was what I was going with and had no interest in offers from other banks or lenders. They pulled the car around and I took it on a test drive, all seemed well other than the inside of the car was dirty, and there was no key fob despite keyles entry being a standard feature on this make and model. I go through all the financing and am forced to fill out a fiance application despite capital on already having all of my info, and them having the ability to just send the info in on my pre approval. I'm already a little annoyed at the prospect of having to have multiple hard inquires. We go through the trade in process on my car and get all the paperwork done. I come out of the finance office to find my sales person with a new customer, and he briefly told me I was good to go, walked off to his new customer. Th car was just sitting out there with my plates on it and the singular spare key in the ignition the entire time I was in the sales office. The car was not detailed at all. There is mud all over and a foul smell from no vacuuming. I drove the 14 miles from the dealership only to have the check engine light come on accompanied with the car shaking. I already had plans to take my disabled mother out of town, so I could not return to the dealership at that exact moment. I called the dealership, and Bob, my salesman, told me to bring the car back in Monday. I get there first thing Friday morning and explain whats happening. I am first incorrectly told what Kia's limited basic warranty is, the dealership tried to tell me it was 30,000 miles. Unlike a lot of other manufacturers Kia's warranty had a limited basic of 5-year/60,000 miles and a 10-year/100,000 mile limited powertrain warranty. So if it was engine related there WAS coverage. I wasn't even in waiting room for 5 minutes before a mechanic came back to get me. He told me that they read the check engine light, and it was for a cylinder misfire, and that it was "much too soon" for this to be happening. He informed me that there was nothing they could do for it because it was shaking then and the light went off after reading. But to bring it back if it started again, but repairs would be out of pocket. I hadn't even turned back onto 270 when the light AND the shaking started again. At this point I called again and was told they saw nothing wrong, despite having the car in the shop for under 5 minutes. I decided to drive to the closest dealership close to me. Upon JUST taking my VIN number, Hatfield Kia found two Manufacturer recalls: Mfr Campaign/Safety Recall Notice:SA321 - SA321 YDM IGNITION COIL REPAIR/REPLACE Mfr Campaign/Safety Recall Notice:SA327 - SA327 2017 YDM REAR COMBINATION LAMP Which were both covered and safety hazards. The oil levels were also found to be low. The ignition coil need FULLY replaced which would have been fulyl evident to any mechanic that would have taken the time to do a once over with my described issues with the vehicle. On top of this they quoted me nearly $230 for a new fob key, and reiterated to me that this was a standard feature in this vehicle. By now, I have wasted nearly a day and a half of work and spent $60 on ride sharing back and fourth. As if all this wasn't enough, I got a call on Tuesday April 9th I get a call from Kyle at Car Source, I call him back expecting to hear apologies about my experience. Instead I am told I need to come back and resign the contracts because after 11 days, the APR has gone up. I was offered no explanation of this other than capital one could not read the APR on the contract submitted. Despite the fact I SAW the APR typed in electronically when things were submitted to them. I was facing missing work for the third time on issues with this car. I found this all to sound very shady, so I decided to call capital one. The rep I spoke to at could not see any request at all on their end for a higher APR coming from capital one, just for a contract to be sent through with straighter lines. Told me whatever I signed at the dealership was the agreement. So if I signed a second set with a new date, THAT would become the agreement. She offered to have their sales team look into it. I called them the next day and a second representative had the green light to push the contract as is, no need to sign anything else, if I wanted the lower APR, which is what I wanted. I received notification that the loan had been finalized less than 24 hours after this conversation. I still have received no explanation from this dealership on why I would need to come back and sign a higher APR. I also had to spend time attempting to detail the Car myself. I found dried up vomit tucked under the buckles for the backseats, more clumps of vomit near the windshield by primary colored paint stains. So far I am out almost $200 by missing work, another $230 for a key fob and another $100-$200 for detailing, on a car that they would not negotiate on the price with. If you want a used car that is guaranteed to be quality, DO not go to this dealership.

Customer service 2.0 Overall experience 1.0 Does not recommend this dealer.


by Howard on Mar 17, 2019

I'm a car guy, first of all. I've been around. My salesman Alonzo was actually working two deals at the same time, but his attentiveness was as if my family and I were the only people there. Very relaxing atmosphere, Alonzo was very professional, and he went above and beyond, even ask ing questions my wife and I hadn't even thought of. I would recommend ANYONE LOOKING FOR A GOOD DEAL ON A CAR, AND A GOOD SALESMAN, GO SEE ALONZO AT CAR SOURCE!!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

A car buyer in need of purchasing a good vehicle.

by Jerome McNeal on Mar 03, 2019

My car salesman, Jerrod, took great care of me, and helped to get me in a car at an affordable rate. The finance salesman, Kyle, was remarkable as well and done a great job of getting me out the door. I would recommend anyone who is in the market for a vehicle to check out CarSource Auto's in Grove City, located on the corner of 104 and Springtown Road.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

But cars from grove city cars

by Sherrod on Feb 18, 2019

It was fast and easy and they were all nice and friendly, explained everything and was super nice. Had a wonderfully time , would recommend this to my friends and family

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Can’t trust

by jjwalker1977 on Sep 21, 2018

We met there and checked out a Acura TL. Took it for a drive and seen it had a issue. The dealership put on writing that they would fix the issue and would transfer the plates. I purchased the vehicle and set up a appointment to fix the issue. The mechanic said there was nothing wrong. So I took it to a shop and was advised that the power steering pump was bad, rack and pinion, as well as the lower frame needed tightened. Also the plates were never transferred. When called, I got hung up on. I disputed the charge with my bank and got my money back. Don’t trust this dealership

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

dont know havent been there yet.

by 2002- 2004 toyota Tacoma on Apr 22, 2018

I have contacted them in numerous occasions about the 2002 Toyota Tacoma. For $ 5,999. I have the 5000 still trying to get the 900.00 I have heard from them about what they would do about coming down on the price so I'm still in limbo. But they have contacted me appeared to be pleasant people.

Customer service 4.0 Buying process 3.0 Quality of repair 3.0 Overall facilities 3.0 Overall experience 4.0 Does recommend this dealer. Did not purchase a vehicle.


by ronda on Mar 28, 2018

A fair deal on great vehicle! Best dealership experience I have ever had!! The salesman that work with me was truthful and friendly. I would recommend this place to my family, definitely will be my go to place when iam ready for another car.

Customer service 4.0 Buying process 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Great dealership

by Carol C. on Mar 23, 2018

Just go to this dealership first! Bob Bauer was a great sales person. Honestly discussed the conditions of the vehicles in my (low) price range, and found me a car I could afford and felt safe driving.

Customer service 5.0 Buying process 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Honesty and professionalism!

by Proma Basu on Nov 11, 2017

Alonzo Horn at Car Source helped us make a purchase when we went shopping for a reliable used car. He was honest with us from the get go, the moment we contacted him about the car we liked, he told us the pros and cons. When we arrived for the test drive (we drove to Grove City from Athens) he promptly let us know the details of the issue and also got the issue fixed once the deal was worked out so that we could take home our car without any worries. Alonzo was friendly in his approach and I appreciate his openness about the issues of the car and the promptness with which it was repaired. I appreciate the whole Team Car Source for making this a wonderful and hassle-free experience and would definitely recommend Car Source to a friend .

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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