Car Planet

1.4

Hours of Operation

Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Cars on the lot

68 cars available See all Cars

Dealership reviews

1.4
Rating and reviews of Car Planet are from Cars.com and DealerRater.com

41 reviews

Terrible

1.0
by Earl Spencer on Sep 10, 2021

Absolutely terrible service, vehicles, and they straight lied to me. Cant believe one single word they say to you. Buyer seriously beware. Stay far away.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Do your homework before buying vehicles.

1.5
by car doc on May 26, 2021

Remember that you are buying a USED vehicle as is with no warranty. Dealers are under no obligation to fix. European cars like VW and BMW are known to be unreliable and endless money pits. Do your research. If you want reliability and longevity look at Toyota and Honda.

Customer service 1.0 Overall experience 2.0 Does recommend this dealer. Did not purchase a vehicle.

Do not waste your money

1.5
by Joel on Mar 17, 2021

we bought a car $4000 cash a 2009 VW Routan 148000 miles. I asked what they are willing to do about safety concerns. They stated it is not a Walmart you can not return a day after buying it and viewed via a trusted Mechanic (the same one for years) and saying the mechanic is trying to screw me. The states he will not charge me to install anything if i buy the parts. If should have never been able to leave the lot...due to safety. concerns. i was aware it might need work. But, no help from them and they are scammers. Even after looking to say struts are bad. and mention nothing else. It needs... Front Struts Front Sway Links Brakes and pads/rotors all around rear shocks out tie rods alignment motor mounts valve cover gaskets EGR valve.

Customer service 1.0 Buying process 3.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

worst service

1.0
by Dj on Feb 24, 2021

Worst dealer ever, their cars are beat up really bad, they don’t fix them, and customer service is awful

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Buyer Beware

1.8
by BMWENTHUSIAST on Feb 12, 2021

They had a car that I was interested in for my wife. We needed a car to replace her old one. We went to check it out, I did a test drive and noticed the TPMS light on. Turned out to have a hole in the run flat tire. They wouldn't move on price. I bought the car anyway. Next thing was the seatbelt activator crapped out (1st day). They offered a new one from their junk yard. Took over a week, then I got a $100 comp to get a new one from BMW ($150) which I installed. Pay attention at this place, manager/salesman is friendly but really shifty and shady. I got a decent price on the car which we still have, but I had to put my money out and my labor. Make sure to thoroughly check the car before you buy from here. They don't do much of any cleaning on/in the cars either. You don't need to detail it, but at least vacuum it and wash the windows. They could have done better but I guess they just want to move cars as fast as they can.

Customer service 1.0 Buying process 3.0 Quality of repair 2.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Don't buy here

1.0
by Erika on Jan 27, 2021

Worst experience ever. I bout an Infiniti FX 35 from here. It was garbage. Within the first week the alternator went out . The power steering starting humming it needed a rack an pinion. The wheel bearings were bad. It wasted $8,000 messing with these people. Very crooked people at this dealership he had my car parked across the street when I picked it up. What was that about? Don't spend your income tax refund with them or any of your hard earned money.

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

No response to multiple requests

1.0
by PVA on Oct 29, 2020

I l left messages via phone and text, visited in person, never got a response or found a person to speak with. Seems very shady...

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

dealership rollers

1.0
by JUST ANOTHER VICTIM on Jun 07, 2020

SOLD CAR TO SOMEONE ELSE HAD MONEY DOWN - NO RETURN OF DOWN PAYMENT PAPERWORK UNAVAILABLE. SIGNED BUSINESS CARD IN PLACE OF P.O. ORDER. WEARING OF MASKS VERY APPROPRIATE

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

sucked

1.7
by skot on May 20, 2020

sold the car i came in to look at while they said they wouldnt sell it to anyone while i had to wait a day to come back.

Customer service 3.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Car planet never again ripoff!!!!

1.0
by Tanisha on May 08, 2020

They are down right scammers who should not even have a license to sale cars my car started acting up 24 hours after I got it and 600 dollars later it’s still not running !!! They prey on those who don’t know much or who are down on their luck!!!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
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