Car Planet

Absolutely terrible service, vehicles, and they straight lied to me. Cant believe one single word they say to you. Buyer seriously beware. Stay far away.

Remember that you are buying a USED vehicle as is with no warranty. Dealers are under no obligation to fix. European cars like VW and BMW are known to be unreliable and endless money pits. Do your research. If you want reliability and longevity look at Toyota and Honda.

we bought a car $4000 cash a 2009 VW Routan 148000 miles. I asked what they are willing to do about safety concerns. They stated it is not a Walmart you can not return a day after buying it and viewed via a trusted Mechanic (the same one for years) and saying the mechanic is trying to screw me. The states he will not charge me to install anything if i buy the parts. If should have never been able to leave the lot...due to safety. concerns. i was aware it might need work. But, no help from them and they are scammers. Even after looking to say struts are bad. and mention nothing else. It needs... Front Struts Front Sway Links Brakes and pads/rotors all around rear shocks out tie rods alignment motor mounts valve cover gaskets EGR valve.

Worst dealer ever, their cars are beat up really bad, they don’t fix them, and customer service is awful

They had a car that I was interested in for my wife. We needed a car to replace her old one. We went to check it out, I did a test drive and noticed the TPMS light on. Turned out to have a hole in the run flat tire. They wouldn't move on price. I bought the car anyway. Next thing was the seatbelt activator crapped out (1st day). They offered a new one from their junk yard. Took over a week, then I got a $100 comp to get a new one from BMW ($150) which I installed. Pay attention at this place, manager/salesman is friendly but really shifty and shady. I got a decent price on the car which we still have, but I had to put my money out and my labor. Make sure to thoroughly check the car before you buy from here. They don't do much of any cleaning on/in the cars either. You don't need to detail it, but at least vacuum it and wash the windows. They could have done better but I guess they just want to move cars as fast as they can.

Worst experience ever. I bout an Infiniti FX 35 from here. It was garbage. Within the first week the alternator went out . The power steering starting humming it needed a rack an pinion. The wheel bearings were bad. It wasted $8,000 messing with these people. Very crooked people at this dealership he had my car parked across the street when I picked it up. What was that about? Don't spend your income tax refund with them or any of your hard earned money.

I l left messages via phone and text, visited in person, never got a response or found a person to speak with. Seems very shady...

SOLD CAR TO SOMEONE ELSE HAD MONEY DOWN - NO RETURN OF DOWN PAYMENT PAPERWORK UNAVAILABLE. SIGNED BUSINESS CARD IN PLACE OF P.O. ORDER. WEARING OF MASKS VERY APPROPRIATE

sold the car i came in to look at while they said they wouldnt sell it to anyone while i had to wait a day to come back.

They are down right scammers who should not even have a license to sale cars my car started acting up 24 hours after I got it and 600 dollars later it’s still not running !!! They prey on those who don’t know much or who are down on their luck!!!