Byers Toyota

4.7

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
12:00pm–5:00pm

Sales Team

Tara Farmer headshot

Tara Farmer

Service Advisor (354 Reviews)
Gynnae Britton headshot

Gynnae Britton

Service Advisor (250 Reviews)
Josh Lewis headshot

Josh Lewis

Service Advisor (238 Reviews)

Cars on the lot

100 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Byers Toyota are from Cars.com and DealerRater.com

2218 reviews

Good Service and Customer Service at Byers

5.0
by Gary on Nov 28, 2021

Service was completed in less than the time promised. The service department also completed a recall issue on my vehicle. Tim Bidwell, our salesman helped after my service was complete to install a new cell phone in the car. Thank you Tim. We do drive from Pickerington to Byers in Delaware for sales and service because we are treated well. This is our second vehicle purchased through Byers.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for choosing Byers Toyota, Gary! We greatly appreciate your review and your business!

Fast service and back on the road again

5.0
by Marty Care on Nov 28, 2021

On our way home Thanksgiving evening, both headlights burned out. I called Byers Toyota the next day, and they set up an appointment for a few hours later. I so glad I could get an appointment so fast! The staff whom I talked to were sensitive to the situation. They expressed sympathy for that scary event. The technician got the two new bulbs and installed them very fast, and I went on my way. I was grateful for how fast they helped me. There's a lot more darkness now in late November, and foggy days when I need my headlights all the time. No more drivers flashing their lights at me!

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for choosing Byers Toyota, Marty! We greatly appreciate your review and your business!

Shout out to Taylor Young !!! You are super awesome !!...

5.0
by ljsteck101 on Nov 20, 2021

Shout out to Taylor Young !!! You are super awesome !! Superb customer service, rapid response to minor issues on the car we recently bought from you . This experience could not have been any better. Such a GREAT asset to Byers. Highly recommend this guy ! Giving him 10+ stars is not enough Thanks for everything !!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for choosing Byers Toyota! We greatly appreciate your review and your business!

Everyone is so friendly. We enjoy our visits there....

5.0
by Deb591 on Nov 19, 2021

Everyone is so friendly. We enjoy our visits there. Great staff! But a big shout out to Tara.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

With gas prices going up, I decided to upgrade my 2020...

5.0
by Toyota feedback on Nov 18, 2021

With gas prices going up, I decided to upgrade my 2020 Highlander LE to 2022 Highlander Hybrid XLE or new Bronze Edition. I worked with Sales Specialist Troy Snyder on the details/specifications and he was able to order the car I wanted. Unforturnately the car shipped for me was missing key requirement. Troy worked with me to fix the problem and was able to secure another card that I happily purchased. Thank you Troy for all your help!!

Overall experience 5.0 Does recommend this dealer.

Byers Toyota FTW

5.0
by Brandon on Nov 11, 2021

Jeannie McNeely was truly exceptional. She was extremely responsive and helped address all questions and concerns I had. I custom ordered a ‘22 Camry XSE AWD when no other dealer would help me. Byers Toyota and Jeannie have my business for life! The way they handled my request and went above and beyond was top-notch. Not to mention they got my car 3 months sooner than expected! I would definitely recommend Jeannie and her team at Byers Toyota!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Excellent experience!

5.0
by Susan L. on Nov 03, 2021

Excellent experience! My salesman was Adam Rickard and he was exceptional! He was low pressure In his approach, extremely knowledgeable about all aspects of my vehicle and responsive. He searched to find me the vehicle I really wanted that I am driving today!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Came in for routine maintenance check on my new vehicle...

5.0
by Chris Swartz on Oct 29, 2021

Came in for routine maintenance check on my new vehicle and service was exemplary--kudos to the maintenance team and Daniel, my rep, for always ensuring service is top-notch!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

The person who helped me, Josh Lewis is the person who...

5.0
by Lbt66 on Oct 25, 2021

The person who helped me, Josh Lewis is the person who got my new truck taken to the paint shop and was on the ball to get the problem solved. Great service that was first rate. John Taylor

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

BEST DEALERSHIP EVER!!!

5.0
by Brett Spring on Oct 24, 2021

I have been purchasing my vehicles and using Byers service since 2013. If you want a family feel with exemplary service all around…look no further!!! I would recommend Byers Toyota for all your vehicle needs!!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
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