Byers Toyota

4.7

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
12:00pm–5:00pm

Sales Team

Tara Farmer headshot

Tara Farmer

Service Advisor (354 Reviews)
Gynnae Britton headshot

Gynnae Britton

Service Advisor (248 Reviews)
Josh Lewis headshot

Josh Lewis

Service Advisor (238 Reviews)

Cars on the lot

117 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Byers Toyota are from Cars.com and DealerRater.com

2204 reviews

Great Experience!

5.0
by Linda H on Dec 29, 2021

I arrived at 7:55am for a oil change and tire rotation and they told me at 8:25 am they were done. Everyone was so professional and courteous as well! Wonderful experience!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Linda! Thank you for trusting Byers Toyota to service your vehicle. We appreciate your business and review!

Byers Toyota are awesome

5.0
by Debra Youngberg on Dec 19, 2021

Troy was awesome to work with. He was very professional, polite, and helpful. He answered all my questions right away. He searched until he found my car I wanted.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Debra! Thank you for giving Byers Toyota a 5-star review. We appreciate your business!

THE BEST.

5.0
by LUV2OPR8 on Dec 12, 2021

Gynnae, Pam and the entire service team are the best! Greatest service I have ever had for almost 20yrs!! I'm so glad I have a reliable and quality service center to take my vehicle to!!

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi! Thank you for trusting Byers Toyota to service your vehicle. We appreciate your business and review!

Excellent Service Department

5.0
by Guy Naples on Dec 09, 2021

Easy to set a convenient time for service. Daniel kept me informed of progress and recommended a new battery which I got. In and out time was very reasonable. This is my sixth Toyota. Very pleased with the service department. Guy Naples

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Guy! Thank you for trusting Byers Toyota to service your vehicle. We appreciate your business and review!

Quality and efficiency.

5.0
by Vlad M on Dec 05, 2021

I am repeated customer for Byers Toyota dealership. A week ago I purchased new 2022 Hybrid Highlander XLE Bronze Edition. My last visit was to install couple exterior accessories. As always, work was performed with quality and on time.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Vlad! Thank you for choosing Byers Toyota for your new vehicle purchase. We appreciate your business and review, and hope you are enjoying your Highlander!

Efficient service

5.0
by Bob P on Dec 03, 2021

I’ve been a customer for going on four years. Just had routine service. In and out quickly and everyone was very friendly as they always are.

Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Hi Bob! Thank you for your continued loyalty to Byers Toyota to service your vehicle. We appreciate your business and review!

Good Service and Customer Service at Byers

5.0
by Gary on Nov 28, 2021

Service was completed in less than the time promised. The service department also completed a recall issue on my vehicle. Tim Bidwell, our salesman helped after my service was complete to install a new cell phone in the car. Thank you Tim. We do drive from Pickerington to Byers in Delaware for sales and service because we are treated well. This is our second vehicle purchased through Byers.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for choosing Byers Toyota, Gary! We greatly appreciate your review and your business!

Fast service and back on the road again

5.0
by Marty Care on Nov 28, 2021

On our way home Thanksgiving evening, both headlights burned out. I called Byers Toyota the next day, and they set up an appointment for a few hours later. I so glad I could get an appointment so fast! The staff whom I talked to were sensitive to the situation. They expressed sympathy for that scary event. The technician got the two new bulbs and installed them very fast, and I went on my way. I was grateful for how fast they helped me. There's a lot more darkness now in late November, and foggy days when I need my headlights all the time. No more drivers flashing their lights at me!

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for choosing Byers Toyota, Marty! We greatly appreciate your review and your business!

Shout out to Taylor Young !!! You are super awesome !!...

5.0
by ljsteck101 on Nov 20, 2021

Shout out to Taylor Young !!! You are super awesome !! Superb customer service, rapid response to minor issues on the car we recently bought from you . This experience could not have been any better. Such a GREAT asset to Byers. Highly recommend this guy ! Giving him 10+ stars is not enough Thanks for everything !!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for choosing Byers Toyota! We greatly appreciate your review and your business!

Everyone is so friendly. We enjoy our visits there....

5.0
by Deb591 on Nov 19, 2021

Everyone is so friendly. We enjoy our visits there. Great staff! But a big shout out to Tara.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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