Byers Toyota

4.7

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
12:00pm–5:00pm

Sales Team

Tara Farmer headshot

Tara Farmer

Service Advisor (354 Reviews)
Gynnae Britton headshot

Gynnae Britton

Service Advisor (248 Reviews)
Josh Lewis headshot

Josh Lewis

Service Advisor (238 Reviews)

Cars on the lot

116 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Byers Toyota are from Cars.com and DealerRater.com

2203 reviews

I have great long-term relationships with the Byers

5.0
by Toyota feedback on Apr 21, 2022

I have great long-term relationships with the Byers Toyota Dealership: leased and bought several different Toyota models. Yesterday was first 5-months service for my new 2022 Highlander Hybrid XLE Bronze Edition. Gynnae Britton was my Service Advisor and I am very satisfied with all attention and details communicated to me!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Lease experience great.

5.0
by Tpond on Apr 10, 2022

Lease experience great. Took early release promo to avoid turn in costs on previous lease. Paper work was quick and efficient (Josh) and sales staff was thorough and honest, and efficient( Adam). I drove from Columbus for the dealership family experience ! My experience at Tansky Toyota was bad(rushed and high pressure). T.P.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, Thank you for trusting Byers Toyota to help with your vehicle needs. We appreciate your business and review!

I will always buy here

5.0
by Matt R on Apr 04, 2022

3rd new vehicle in 13 months and will always buy here. Jeff and Kyle always make it easy to come back! Great sales, service and parts!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Matt! Thank you for choosing Byers Toyota for each of your new vehicle purchases! We appreciate your loyalty and review.

Our 4th time with Byers

5.0
by Naomi on Apr 03, 2022

Always a good experience with Byers. We have been shopping with Nick Hedges for years and this time around we worked with Taylor. No problems with the price or vehicle this time around (last time they knocked $2k off the sticker price due to a discrepancy in the online posting) and the paperwork with the financial manager was quick and painless. Bonus: 3 free oil changes for this first year will be a nice perk on top of the powertrain warranty.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Naomi, Thank you for alway trusting Byers Toyota to help with your vehicle needs. We appreciate your loyalty and review!

Buyers Beware!

1.0
by dlbohio on Mar 28, 2022

Buyers Beware!! They may show good prices online, but that is where the customer service stops. They are not willing to even fix small problems that should be resolved. The Camery we were looking at only came with one remote. They would not do anything to resolve the problem. They only said our prices are so low, we can't do anything. When I suggested a compromise and we both share the cost, they would not. I will take my business elsewhere even if it costs me more money.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hi, we are sorry you did not have a 5-star experience with us. The current market conditions leave very little room to negotiate from our already competitive pricing. We hope you may give us another opportunity to earn your business in the future.

So you are saying you cannot make any adjustments to your prices. This car should never be placed for sale with only one fob. A true desire to work with a customer and do what is right would be to do some sort of compromise. I was willing to pay half on a new fob and you were NOT WILLING to do ANYTHING to make it right. This is not good customer support! I will not purchase from your dealership ever. I will take my business elsewhere!

I contacted Tara to get a quote to have mud flaps

5.0
by wherestdl on Mar 24, 2022

I contacted Tara to get a quote to have mud flaps installed. I received the quote and Tara ordered the mud flaps. She also scheduled an appointment for me to have them installed. It took a little over an hour and a half but was wor th the wait. The mud flaps look great.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for choosing Byers Toyota to service your vehicle. We appreciate your business and review!

Easy, professional and courteous!

5.0
by Deana Latham on Mar 24, 2022

Easy, professional and courteous, the best way to describe my experience. First time buying a Toyota, as I have always owned GM products. Overly impressed all the way around!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Deana, thank you for choosing Byers Toyota to help find your next vehicle. We appreciate your business and review!

Happy Customer

5.0
by Will on Mar 06, 2022

Calvin did a wo Derulo job and answered all my questions promptly. He was was friendly and honest and cared about my car purchasing experience.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Will! Thank you for choosing Byers Toyota to help with your new car purchase. We appreciate your business and review!

Byers is great

5.0
by Toni on Mar 03, 2022

Easy and fast wish the company wasn’t liberal backing liberal ideas! Their cars are great but stay out of politics ! Don’t support crap like the China olympics.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Toni! Thank you for choosing Byers Toyota to service your vehicle. We appreciate your business and review!

Great experience!

5.0
by Chinyere on Feb 17, 2022

It was my first time buying/looking for a car & I had an overall great experience getting my car from this dealership. Met a lot of obstacles in the process but the staff had excellent communication & were very accommodating for my situation. In the end they made sure I walked out of there happy & satisfied with my purchase. Big thanks to Tyler and Travis, definitely recommend to shop here if you’re looking for a car!

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Chinyere! Thank you for choosing Byers Toyota, we appreciate your business and review!

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