Byers Toyota

4.7

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–2:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
12:00pm–5:00pm

Sales Team

Tara Farmer headshot

Tara Farmer

Service Advisor (354 Reviews)
Gynnae Britton headshot

Gynnae Britton

Service Advisor (248 Reviews)
Josh Lewis headshot

Josh Lewis

Service Advisor (238 Reviews)

Cars on the lot

85 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of Byers Toyota are from Cars.com and DealerRater.com

2196 reviews

Great service

5.0
by Sani on May 23, 2022

As always, quick and and easy scheduling and super friendly people. Clearly explained the process and was done in no time. They have not disappointed me so far.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Sani, Thank you for trusting Byers Toyota to help with your vehicle needs. We appreciate your business and review!

Outstanding Service Department!

5.0
by R.D. on May 10, 2022

Outstanding Service Department! I have always used the Byers Toyota Service Department for the service and maintenance of my vehicle for years; however this is the first time I've written a review. For my most recent service delivery, Josh Lewis, couldn't have been more gracious, patient, empathic, and understanding in the execution and follow through of customer service. Top notch! Josh was consistent with his delivery of service/maintenance needs for my vehicle and the status of such. My most recent experience with Josh confirmed (really sealed) my choice to use Byers Toyota Service Department. To top it off the car works GREAT! Rosalind, Delaware, OH

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for the positive feed back Rosalind! We appreciate you taking the time to review us and Josh. Josh Lewis does an excellent job for us and our customers! Thanks so much for recognizing him and his hard work.

Perfect relationship

5.0
by CT on May 08, 2022

I have owned 5 Avalons and they have all been bought and serviced at Delawate Byers. My 2022 Highlander needed it's first servicing and I was going out of town. I called and asked for help. I was told no problem and an appointment was made that day.The service care for my vehicles have always been outstanding and this would be no exception. Gynnae Britton has been my go - to person. She comes out to explain what needs to be done. Then she and the mechanics proceed with the vehicle's care.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi CT, Thank you for always trusting Byers Toyota for all of your vehicle sales & service. We appreciate your loyalty and review!

I have great long-term relationships with the Byers

5.0
by Toyota feedback on Apr 21, 2022

I have great long-term relationships with the Byers Toyota Dealership: leased and bought several different Toyota models. Yesterday was first 5-months service for my new 2022 Highlander Hybrid XLE Bronze Edition. Gynnae Britton was my Service Advisor and I am very satisfied with all attention and details communicated to me!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Lease experience great.

5.0
by Tpond on Apr 10, 2022

Lease experience great. Took early release promo to avoid turn in costs on previous lease. Paper work was quick and efficient (Josh) and sales staff was thorough and honest, and efficient( Adam). I drove from Columbus for the dealership family experience ! My experience at Tansky Toyota was bad(rushed and high pressure). T.P.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, Thank you for trusting Byers Toyota to help with your vehicle needs. We appreciate your business and review!

I will always buy here

5.0
by Matt R on Apr 04, 2022

3rd new vehicle in 13 months and will always buy here. Jeff and Kyle always make it easy to come back! Great sales, service and parts!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Matt! Thank you for choosing Byers Toyota for each of your new vehicle purchases! We appreciate your loyalty and review.

Our 4th time with Byers

5.0
by Naomi on Apr 03, 2022

Always a good experience with Byers. We have been shopping with Nick Hedges for years and this time around we worked with Taylor. No problems with the price or vehicle this time around (last time they knocked $2k off the sticker price due to a discrepancy in the online posting) and the paperwork with the financial manager was quick and painless. Bonus: 3 free oil changes for this first year will be a nice perk on top of the powertrain warranty.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Naomi, Thank you for alway trusting Byers Toyota to help with your vehicle needs. We appreciate your loyalty and review!

Buyers Beware!

1.0
by dlbohio on Mar 28, 2022

Buyers Beware!! They may show good prices online, but that is where the customer service stops. They are not willing to even fix small problems that should be resolved. The Camery we were looking at only came with one remote. They would not do anything to resolve the problem. They only said our prices are so low, we can't do anything. When I suggested a compromise and we both share the cost, they would not. I will take my business elsewhere even if it costs me more money.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Hi, we are sorry you did not have a 5-star experience with us. The current market conditions leave very little room to negotiate from our already competitive pricing. We hope you may give us another opportunity to earn your business in the future.

So you are saying you cannot make any adjustments to your prices. This car should never be placed for sale with only one fob. A true desire to work with a customer and do what is right would be to do some sort of compromise. I was willing to pay half on a new fob and you were NOT WILLING to do ANYTHING to make it right. This is not good customer support! I will not purchase from your dealership ever. I will take my business elsewhere!

I contacted Tara to get a quote to have mud flaps

5.0
by wherestdl on Mar 24, 2022

I contacted Tara to get a quote to have mud flaps installed. I received the quote and Tara ordered the mud flaps. She also scheduled an appointment for me to have them installed. It took a little over an hour and a half but was wor th the wait. The mud flaps look great.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for choosing Byers Toyota to service your vehicle. We appreciate your business and review!

Easy, professional and courteous!

5.0
by Deana Latham on Mar 24, 2022

Easy, professional and courteous, the best way to describe my experience. First time buying a Toyota, as I have always owned GM products. Overly impressed all the way around!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Deana, thank you for choosing Byers Toyota to help find your next vehicle. We appreciate your business and review!

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