Byers Ford

4.8

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00pm–6:00pm
Thursday
9:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
Closed
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–6:00pm
Sunday
12:00pm–5:00pm

Cars on the lot

73 cars available See all Cars

Dealership reviews

4.8
Rating and reviews of Byers Ford are from Cars.com and DealerRater.com

765 reviews

Byers is always helpful staff is great to work with and

4.0
by Jerry on Aug 05, 2022

Byers is always helpful staff is great to work with and they always keep me up to date on my progress. Thanks Carson for all you do.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.

TIFFANY IS THE BEST!

5.0
by Anne on Aug 04, 2022

Easy service Tiffany Marks is the BEST! Makes servicing your car so easy. 50 thousand mile service and two minor repairs. All completed satisfactorily. Anne

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks for the five stars, Anne! We're honored to hear how Tiffany could assist you during your visit with us. We hope to see you back for all of your future auto needs! -Byers Ford

Always treated as a valued customer…no complaints…all is

5.0
by areseaoh44 on Aug 03, 2022

Always treated as a valued customer…no complaints…all is good…can’t wait until I get my truck

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

This means so much to us! Thank you for taking the time to leave us your great five-star review! We look forward to seeing you again! - Byers Ford

Great

5.0
by Mindy on Aug 02, 2022

They were great! No pressure into buying a car. We ended up getting one and they delivered it to our house the day after because they had to do service on it. Not complaining. Very professional and kind people. Great place

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Mindy, thank you for taking the time to share your experience working with our team at Byers Ford! We appreciate your kind words and look forward to seeing you next time!

Everyone was awesome in assisting me with my purchase.

5.0
by Kyno64 on Aug 01, 2022

Everyone was awesome in assisting me with my purchase. I am very happy with my new vehicle.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

It makes us happy to hear that you had a great new car purchase at Byers Ford! Thank you for rating us five stars!

John Grijack was great as was everyone else at Byers.

5.0
by Cookie on Jul 29, 2022

John Grijack was great as was everyone else at Byers. Good experience. I’ll go back.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for giving us the opportunity to earn your business! John & the team look forward to seeing you again next time here at Byers Ford!

Service on my Lincoln Continental

5.0
by Greg on Jul 26, 2022

If you live in the northern part of Columbus or Delaware county this is the place to go to get your car serviced....fast and efficient ask for Sylvester in service department he will take care of you. Best part about it they don't sell you service you don't need.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thanks so much for taking the time to leave us with this wonderful five-star review, Greg. We're honored to hear that your visit here was such a positive one and that Sylvester could assist you. We hope to see you back! -Byers Ford

Probably the best buying experience we have ever had.

5.0
by mjlittle6 on Jul 26, 2022

Probably the best buying experience we have ever had. Alexis was great and very knowledgeable about the Mustang GT we purchased. We would recommend Byers Ford if you are in the hunt for a new vehicle.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

This is great to hear! Thank you for rating Byers Ford five stars! We hope you love your new Mustang GT!

Tiffany was great, kept us updated through a long wait

4.0
by Idontwantausername on Jul 15, 2022

Tiffany was great, kept us updated through a long wait for a backordered part. The cashier that checked us out (my receipt says her name was Tuesday) found a reward I didn't know I had and saved me some money. But they did manage to find a $200 extra thing needing repaired on what should have been a warranty repair. I genuinely don't know if that was a ripoff tbh, but it was like "ugh of course there was SOMETHING, it's never fully under warranty." And we dropped off the car with the top cover panel of the center console removed (had attempted to manually force a gear shift), but the car was returned with the entire center console removed. Like, seat warmers disconnected, wires hanging out, etc.. They re-installed it at no charge upon request, but the technicians note said we dropped it off with the center console already removed, which simply wasn't true.

Customer service 5.0 Overall experience 4.0 Does recommend this dealer.
Dealer Responses

Hello - thank you for taking the time to share the details of your visit. We're sorry to hear that you experienced red flags following your service appointment, and would like the opportunity to discuss this situation with you further. Thanks, Greg Maynard - Service - 740-248-5302

Very professional and I got everything I needed Will

5.0
by Paula R on Jul 14, 2022

Very professional and I got everything I needed Will definitely go back to service my vehicle

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for visiting Byers Ford, Paula! We look forward to seeing you next time!

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