Brustolon Buick GMC

4.2

Hours of Operation

Service
Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed
Sales
Monday
9:00am–6:00pm
Tuesday
9:00am–6:00pm
Wednesday
9:00am–6:00pm
Thursday
9:00am–6:00pm
Friday
9:00am–5:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Cars on the lot

110 cars available See all Cars

Dealership reviews

4.2
Rating and reviews of Brustolon Buick GMC are from Cars.com and DealerRater.com

99 reviews

Dealt with Joe Perry.

5.0
by Lou on Sep 12, 2022

Dealt with Joe Perry. Kept the process simple. Good car buying experience which is hard to believe.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Brustolon Buick GMC Team

No pressure buying

5.0
by K.P on Sep 10, 2022

Very helpful, got me into a car that fit my budget, mileage and year for a car! No pressure buying and very quick with all the paperwork!

Customer service 5.0 Buying process 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

K.P, we are so glad we could take care of all of your needs at Brustolon Buick GMC. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, The Brustolon Buick GMC Team

The best dealership ever

5.0
by Ava on Aug 18, 2022

Absolutely love greg!!! he’s the best ever !! made sure everything was all set for me and was the best!! Customer service was the best ever!!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Ava, we appreciate your kind words about our service team. Thank you for choosing Brustolon Buick GMC for your vehicle needs. Sincerely, The Brustolon Buick GMC Team

Great experience hands down

5.0
by JEFF on Aug 06, 2022

RICH Schoen is the man. Great person made our buying a used car experience easy and enjoyable. Friendly guy very personable. Would recommend buying a car from Brustelon 🤩

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Brustolon Buick GMC Team

Ask for Jim

5.0
by Paula on Aug 01, 2022

Jim was delightful! He was so gracious and kind. I appreciate how easy going her was! Loved how he gave us space when we needed it but was there to answer any questions.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Jim made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Brustolon Buick GMC Team

Fast, easy and efficient.

5.0
by Eel. on Jul 31, 2022

Fast, easy and efficient. Joe Perry was great to work with. Love the RS5! It’s a beast!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for leaving us this great review! Sincerely, The Brustolon Buick GMC Team

They have zero regard for working people and waste their

1.0
by Gil on Jul 28, 2022

They have zero regard for working people and waste their time. I do not recommend.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Brendan Casey (860) 245-9967 brendan.casey@brustolon.com

I had talked with Chris at this dealership, looking for a

1.0
by Lake George Man on Jul 19, 2022

I had talked with Chris at this dealership, looking for a trade value for my 2016 GMC Sierra SLT All Terrain, against a 2020 GMC Sierra SLT that I was extremely interested in. I live about 187 miles away (saw the add on Autotrader.com). I gave Chris my VIN for my truck, he met with a manager, and they agreed on $33k ... pending seeing it for real. My truck is "Very Good" and that is being conservative ... When I got there, they low balled me with a trade of $30k. After some heated discussion, they did come up a bit, but we were still $1k off. I told them I was willing to pay their asking price for their truck and wanted a fair trade-in for mine - Apples to Apples ... I finally told them I wasn't playing their game and walked out the door and drove 187 miles back home. I am totally upset that they couldn't have been honest the night before and told me no way on $33K ... I wouldn't have wasted a day off from work, almost 400 miles, and lots of gas. I will NOT ever recommend this dealership ... Beware!!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.
Dealer Responses

We strive to provide our guests with excellent customer service and it seems you did not experience that standard of service during your visit. I would appreciate the chance to speak with you directly in order to address your concerns and move our dealership in a more positive direction. Please contact me directly with the information provided below. Sincerely, Brendan Casey (860) 245-9967 brendan.casey@brustolon.com

Thanks for the help with my new vehicle, the attention

5.0
by williamcontrerash28 on Jul 14, 2022

Thanks for the help with my new vehicle, the attention and service was the best, they helped me with the vehicle I was looking for, I recommend there are all kinds of vehicles, I am very satisfied with my purchase and my family too, thanks Brustolon GMC

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

excellent attention

Thanks for the help with my new vehicle, the attention and service was the best, they helped me with the vehicle I was looking for, I recommend there are all kinds of vehicles, I am very satisfied with my purchase and my family too, thanks Brustolon GMC

Chris Harty was truly a great person to deal with.

5.0
by Bob.tait on Jul 14, 2022

Chris Harty was truly a great person to deal with. Purchasing a car via long distance and he wanted to make sure I knew exactly what I was purchasing by providing video and close up photos of the vehicle. Nice job Chris and thank you for your efforts on my behalf.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Brustolon Buick GMC Team

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