Brown's Sales and Leasing Guttenberg

4.9

Hours of Operation

Service
Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:30am–11:30am
Sunday
Closed
Sales
Monday
8:00am–8:00pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–5:30pm
Thursday
8:00am–8:00pm
Friday
8:00am–5:30pm
Saturday
8:00am–3:00pm
Sunday
Closed

Cars on the lot

78 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of Brown's Sales and Leasing Guttenberg are from Cars.com and DealerRater.com

365 reviews

Great experience

5.0
by Angel C on Jan 31, 2022

I had a great experience from beginning to end. A friendly atmosphere and very knowledgeable. Thank you Scott Ziegler & Grant Hooker for all your help.

Customer service 5.0 Buying process 4.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Glad you had great expierence.

Service

5.0
by Erica on Sep 25, 2021

I called to get my oil changed and you guys got me in the next day!!!! Thanks for the great service! Checked all my fluids topped off the ones that needed it (washer fluid especially) The add washer fluid light was on I kept on forgetting to get some! And you guys topped it off

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks Erica for the kind words. It's always nice to hear from our customers.

Great service

5.0
by Bruce on Sep 21, 2021

I came in for an oil change. The staff was friendly and timely. In and out quick with a free courtesy car wash. I would recommend them to everyone.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

It's great to hear you would recommend us to others. We try everyday to take good care of our customers.

Timely service

5.0
by Dale on Sep 17, 2021

I don't' have a hundred miles on it yet but had some minor issues that were taken care of in as timely a manor as possible so much appreciated

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks Dale for taking time to complete this survey. I'm glad we could resolve your concerns quickly. Com see us again.

Quick Service

5.0
by Kathy on Sep 09, 2021

I had my car serviced a couple of weeks ago & was told I needed a part replaced for my L front axle. I had them order part on Tuesday & they serviced it by Wenesday. Wow!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thanks Kathy for trusting us for your service needs.

great customer service

5.0
by Kathy on Sep 07, 2021

This was a new experience in a new city. The staff was very efficient and I plan to go back for any other further car service needs.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We look forward to seeing again. Thanks for the great survey.

OIL change on the RV.

5.0
by Ed B on Sep 02, 2021

Arranged an appointment with Ron a day prior to arrival in Iowa. Arrived at the appointment on time. The Vehicle was brought in immediately, We waited in the customer lounge. Ron informed me that there was a problem with one tire valve stem. The part was 0rdered but would not arrive until the next morning. Arrangements were made for us to remain on the property that night. Saved us having to find overnight parking. We are full time RV.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thanks Ed for the survey. I'm glad Ron could help you out.

The works at Browns

5.0
by Donald Niosi on Aug 28, 2021

When the service was taking longer than expected I was offered a loaner car to take home. That's going a little extra. I declined as I was reading a book while waiting.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks don for the great review. We strive to make everyone's experience a great one!

Good customer service

5.0
by Carol L on Aug 26, 2021

My husband and I use Brown's for service on both of our vehicles. I drop my car off in the mornings, they give me a ride to work and bring my car back to work when they are done. I am always treated respectfully, and have never had an issue with any of our service.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thanks Carol for taking the time to send us such a great review. we look forward to serving you in the future.

All in all, a pleasant experience. Only complaint is...

4.2
by mbh on Aug 19, 2021

All in all, a pleasant experience. Only complaint is salesman asked if I needed to OK purchase with my husband. That was rude and uncalled for. I'm a 60 year old woman and don't need a man to tell me what I can buy.

Customer service 4.0 Overall experience 5.0 Does recommend this dealer.
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