Brick City Motors

4.0

Hours of Operation

Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–8:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Sales Team

Jason Pabon headshot

Jason Pabon

Sales (5 Reviews)
Hector  Colon headshot

Hector Colon

Sales (1 Reviews)
Carl Nastasi headshot

Carl Nastasi

Manager (1 Reviews)

Cars on the lot

125 cars available See all Cars

Dealership reviews

4.0
Rating and reviews of Brick City Motors are from Cars.com and DealerRater.com

80 reviews

Won't answer questions or return calls. It got to the...

1.0
by dude on Jan 13, 2022

Won't answer questions or return calls. It got to the point I gave up on them. It's probably a good thing I didn't buy from them.

Overall experience 1.0 Does not recommend this dealer.

No test drive

2.0
by edmond on Dec 06, 2021

The car on the ads is nice and clean. When I got to there the car is as clean as how the ads looks like in. Salesman is okay and polite. However they said the car is checked by mechanic and should be no problem. How can you buy a car without a test drive......

Customer service 5.0 Buying process 1.0 Quality of repair 2.0 Overall facilities 4.0 Overall experience 2.0 Does not recommend this dealer. Did not purchase a vehicle.

In love with my knew car

5.0
by John T on May 13, 2021

I came here to buy my first car and was dealing with Gary he was honest from the beginning he really help me with my purchase and I didn't have insurance and the young lady who works there help me get cheap insurance I would definitely recommend this dealership.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

CREEPY SALESMAN AND RUDE ASSOCIATES

1.0
by Alexis H on May 11, 2021

DO NOT BUY A CAR HERE IF YOU ARE A YOUNG WOMAN! I had to give my personal number and information to purchase a car (obviously) and paid cash in mid-February. Chris called my personal number AFTER the sale...to make small talk, ask what there was to do in my town on the weekend, ask when I was off work, oh, and to compliment my photo on my ID. When I got the car it had a crack in the windshield that was not shown in pictures online, and it says CODE 95 on the dashboard. I have to get it looked at by a mechanic. They did not call me about my plates until March 24th. I called them repeatedly and never received a response until this morning. A rude woman picked up and asked if “the motor vehicles girl” called me. She never asked my name and was immediately condescending and unfriendly. They refused to mail the paperwork because “things have gotten lost before” ...which is not reassuring, but I told her I feel unsafe going to the dealership because my personal information was misused. She insisted they had a “recorded conversation” with me in April(?) although the last time they reached out to me was the voicemail from March 24th. She agreed to hand over the information to someone I approve if they can “record the conversation” in person????? Anyway guess I’ll have to drive an hour to this shady place, without a title, registration, or valid plates, that may or may not have everything I need considering it’s been months of no contact with them! This experience has been extremely negative and uncomfortable. NOT everybody should be in customer service. Very curious to know who she actually talked to in April though!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Buyer Beware: Bring a mechanic with you

1.3
by D C on Mar 23, 2021

I purchased a 2007 Suzuki SX4 on Wednesday, March 17th, 2021 at 11am. I initially came the day before to look at a different car but I ended up falling in love with the Suzuki. I put a down payment on the car of $1,000 the night before when the system came up but I could not fill out any of the paperwork at that time. The next day, Wednesday the 17th, I came back to put down the rest of the money for the car. Gary assured me that the car was in good condition multiple times and said that he had the mechanic on duty look at the vehicle and it passed the “inspection” that they did. Gary took the rest of the money before allowing me to take the car for a test drive, claiming that it was a part of the process. After the funds were taken, Gary, my boyfriend and myself took the car for a test drive and nothing was wrong with the car, none of the check engine lights came on and it was at this time I asked was there anything I should know about and he said No, everything was fine. After leaving the lot, and dropping my boyfriend off at home, about 15 minutes past and the check engine, airbag, and tire pressure lights came on. I didn’t have time to take it back that day, so the next day I took the car to a mechanic to run diagnostics. I was told that the catalyst converter needed to be replaced and this was something that should have been caught during the inspection that the dealership should have done. My car will not pass state inspection without the catalyst converter. I immediately took the car back to the dealership where I was told that there was nothing that they could do until Monday and how I shouldn’t be worried about driving etc. The manager was very nonchalant about the whole situation and I felt as though he did not care how concerned I was about something that I was told should have been corrected before I even came and picked the car up. He told me that they only use their mechanics and don’t believe what anyone else says because their mechanics are the best. This whole situation really took the joy of purchasing my very first car by myself with my own hard earned money away. Edit: I took my car there on Monday and the service manager said that all they had to do was clean out the catalytic converter. It is now Tuesday and my check engine light came back on. And during my visit on Monday, I find out that the warranty that they offer is a tune up warranty. I was not offered any other warranty at the time. Definitely bring a mechanic with you if you decide to visit this dealership so you know what type of vehicle that you are getting. Don't go just by what they say.

Customer service 1.0 Buying process 2.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Buyers beware!!

1.0
by Looking4aVehicle on Dec 28, 2020

Drove a few a hours to check out a vehicle they had listed for sale. First of all, theres no where to park and the cars are literally parked side by side making it so hard to maneuver around to even see a particular one. They had us park across the street and walk to the lot. The vehicle was tucked and buried all the way in the far corner of the lot even though we called ahead of time and said we'd be coming. The so-called "in good condition" vehicle had so many issues, it was ridiculous. The right side had a huge damage, the left sliding door wouldn't open properly, the DVD monitor was missing the control panel. We tried asking where a specific part of the vehicle and was told it doesn't usually come with it, but when we said it was supposed to, we were told "oh we don't know where it is". We didn't even bother trying to test drive since they had to move half a dozen cars just to get the van out. When we said we'll pass because the price was too much and the issues were too many, they tried lowering the price in order to get us to buy it. The sales person helping us seemed very shady and the description on their website was inaccurate.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

I bought a Truck from them in the month of October 2020...

1.8
by J on Nov 30, 2020

I bought a Truck from them in the month of October 2020 and 21 days after I bought it, it had problems and the dash lit up with error messages. I admit that the vehicle had a lot of miles on it but I shouldn't have a check engine light and horrible vibrations, 21 days after buying it. Maybe after 6 months or something, I can see needing to do some work but not 21 days. And of course I bought the truck as a "AS IS" vehicle so no warranty but I didn't think it'd be a problem, especially after they said "they stand behind their vehicles!" When I called, they said they'd get back to me and it never happened. I had to call them 3 times to get someone. And all they said was that they'd give me a break on the repairs. How about fix the crap you gave me! It's sad that even during COVID, you still really can't trust small businesses. NEVER AGAIN!

Customer service 2.0 Overall experience 1.0 Does not recommend this dealer.

DON'T WASTE YOUR MONEY!!!!

2.3
by Joseph on Nov 23, 2020

I bought a Truck from them in the month of October 2020 and 21 days after I bought it, it had problems and the dash lit up with error messages. I admit that the vehicle had a lot of miles on it but I shouldn't have a check engine light and horrible vibrations, 21 days after buying it. Maybe after 6 months or something, I can see needing to do some work but not 21 days. And of course I bought the truck as a "AS IS" vehicle so no warranty but I didn't think it'd be a problem, especially after they said "they stand behind their vehicles!" When I called, they said they'd get back to me and it never happened. I had to call them 3 times to get someone. And all they said was that they'd give me a break on the repairs. How about fix the crap you gave me! It's sad that even during COVID, you still really can't trust small businesses. NEVER AGAIN!

Customer service 3.0 Buying process 3.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Excellence and Honesty

5.0
by Beverley Warner on Sep 28, 2020

Thanks Gary! You’re the best! My vehicle match maker Gary Longo, matched me with a wonderful vehicle, a Honda CR-V. I am so happy! I had another vehicle in mind and Gary gave me advice that was worth it! Gary was right he sells people happiness and I am very happy!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

My experience with Winnert Arno was excellent. My sincere...

5.0
by Victoria on Sep 26, 2020

My experience with Winnert Arno was excellent. My sincere appreciation for the outstanding sales service he has given me throughout my car Financing transaction. He was .very knowledgeable,, patient and helpful. Kind, considerate and professional service means the world to me. I am delighted with my purchase. I’d definitely recommend Winnert Arno and Brick City Motors to my friends and neighbours.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
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