Brett Spaulding Sales
Hours of Operation
Cars on the lot
They never got ahold of me, so now I’m not interested in...
They never got ahold of me, so now I’m not interested in this dump. I have the cash and would have bought it.
Excellent communication. I felt they bent over backwards...
Excellent communication. I felt they bent over backwards to help me. Great group to deal with although my buying conditions changed which they were very understanding of. Great people.
Using fake name because this guy is scary. We went to ask...
Using fake name because this guy is scary. We went to ask about a vehicle he had on his lot, offered him a price that was comparable to what we saw online. He refused, we went higher, he lost his cool and YELLED at us to get off this lot. Will NEVER go back and will be telling everyone we know how horrible he is. Feel bad for the lady and dog in the office.
WORST EXPERIENCE EVER
Worst experience ever. Would give 0 stars if could. Talked to him over phone before drove 2 hours to look at vehicle - he told us bumper needed fixed over phone. Drive 2 hours to find radiator damage, additional Body damage, 4 different codes on the dash display, truck bed damage. Lady came out to show us. Brett came over to test drive, we started to ask question about it before driving, he told us to shut the truck off and leave.
Quick response. Brett was very courteous and honest. In...
Quick response. Brett was very courteous and honest. In fact we did not end up doing business because of his honesty. (A rare thing in sales in todays world)
Typical car flipper
Typical car dealer that goes to auction to buy cars for dirt and tells people they are gold. Do your research before buying and don’t trust websites to tell you what’s a fair deal. Most dealers get modern domestics for 600-1200 at auction and try to flip them for 4-5k. And they will give you the same speech of “I’ve got more in it than that!”, when all they have done is wash it and vacuum it. Retail car lots are a cancer, good luck out there America.
Above and beyond
I spoke with Austin regarding a blazer for sale. He went above and beyond my expectations of any dealer. He was honest and upfront about everything even sent me pictures of underneath the body and any type of rust on the vehicle. Due to the fact that I couldn't just drive down and look at it I live 11 hours away from his dealership. I would recommend speaking with Austin for your next car purchase
everyone is right give him what he wants or he will just take the keys and walk off. and not wait for a offer i was ready to offer 2000.00 but didn't get a chance.
Home town values. Family owned and ran.
These guys have a great selection. Just about anything for anyone. Nice to see a family owned business working hard. Will likely be back again. Always the first place I look.
Open for business?
Talked to someone on a Friday about some trucks they have for sale. We where told there both the salesmen were out for the day. We asked hours for Saturday 9 to noon they told us, we drove 60 miles that Saturday to find no one there called left message drove around Onawa for hour no call back and business still closed. I would not waste time with them. I don't feel they really care if they sale anything. It don't help to call you still take the chance maybe their there maybe there not. If you want to buy go somewhere they honor their business hours. ?
Sorry about your inconvenience. Sometimes with a family owned business like ours some things come up in life that we can not control. With 3 employees its hard to keep things perfect. We truly do care for our business. But honestly our family comes first. It wasn't by chance that we have been in business for 30 years in the same location. Sorry that you wasted a trip. Hopefully you would consider checking out our business in the future. We understand how hard it is for someone to leave a good review and how easy for a bad one, let us help you have a better experience next time.