Bob Rohrman's Gurnee Volkswagen
Hours of Operation
Cars on the lot
Sales person was very helpful through out all the vehicle
Sales person was very helpful through out all the vehicle purchase and very straight forward.
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman's Gurnee Volkswagen.
Gurnee VW has always been great for service.
Gurnee VW has always been great for service. I purchased my car in Milwaukee, like in Salem and have been bringing my car here for service for well over a year. Easy to work with.
Thank you, Michelle. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
All staff was friendly and helpful.
All staff was friendly and helpful. But I waited 2 hours for only an oil change that I had an appointment for. Then they lost my keys, which took more time to locate. And now I’ve been contacted at least 8 times asking for a review.
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
While the service was adequate I cannot condone the sheer
While the service was adequate I cannot condone the sheer lack of care they have when it comes to setting up appointments
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Above and beyond service, quick buying process,
Above and beyond service, quick buying process, knowledgeable staff, and convenient location all play into my overall positive buying experience. Thank you Jerry, and team.
Dan, We are very happy to have provided you with such a positive experience! Ron, Jerry,Tricia, and our team sincerely value your business and look forward to your next visit.
Very informative to my situation.
Very informative to my situation. Lots of problems that were addressed on my vehicle, however I did not feel the prices fit the total cost of my vehicle is actually worth.
Thank you for taking the time to share your thoughts on working with Gregg, Matt, and our team. We're glad to hear we delivered such a great experience!
Everyone that I have worked with from the salesman to the
Everyone that I have worked with from the salesman to the service department have been awesome.
It's great to hear that Ron, Amanda, and Stephanie were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bob Rohrman's Gurnee Volkswagen!
Christian Is the best seller.
Christian Is the best seller. Very professional Dedicated and responsable. Going above and beyond. I really appreciate it everything he did for me.
Yvonne, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Cristian or our team can do to assist you, please do not hesitate to let us know. We are always happy to help!
Cristian was every helpful.
Cristian was every helpful. I got a great deal and a good van me and family are very happy
Christian, Here at Bob Rohrman's Gurnee Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Cristian, and it was a pleasure having you at the dealership. We appreciate your review!
Bill in service was amazing in getting my car fixed and
Bill in service was amazing in getting my car fixed and back on the road!
Thanks for sharing your thoughts about your experience with Bob Rohrman's Gurnee Volkswagen. We appreciate your business and hope to see you again soon!