BMW of Salem

4.9

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
8:30am–7:00pm
Tuesday
8:30am–7:00pm
Wednesday
8:30am–7:00pm
Thursday
8:30am–7:00pm
Friday
8:30am–7:00pm
Saturday
9:00am–7:00pm
Sunday
10:00am–6:00pm

Cars on the lot

131 cars available See all Cars

Dealership reviews

4.9
Rating and reviews of BMW of Salem are from Cars.com and DealerRater.com

461 reviews

Kept us informed while waiting on delivery.

5.0
by suepowell123 on May 23, 2022

Kept us informed while waiting on delivery. Good instruction on car. Entire dealership very friendly.

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello Sue, Thank you very much for visiting us and leaving the thoughtful review of your experience. We're thrilled to hear you enjoyed informative and friendly assistance from the team. Your business is sincerely valued and we wish you many safe adventures ahead. Please let us know whenever we can be of assistance at BMW of Salem with anything you may need down the road.

Repair was completed on time and at the estimated price.

5.0
by Randy on May 18, 2022

Repair was completed on time and at the estimated price. Service persons were amicable and professional.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Randy, Thank you very much for choosing BMW of Salem to care for your vehicle. We're happy to see you enjoyed timely, amicable and professional service from our team and we look forward to assisting you again in the future.

Joe in Service was absolutely fantastic to work with, he

5.0
by ayalameno on May 13, 2022

Joe in Service was absolutely fantastic to work with, he was very helpful and friendly. The service technicians Kenny and Shawn were amazing, they explained everything in detail and were very knowledgeable. Everyone at the dealership was very friendly and nice. Keep up the good work BMW of Salem, I will always bring my car here!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thank you for the great review! We will be sure to share this feedback with Joe, Kenny, and Shawn. We truly appreciate you taking the time to share your experience with us!

That do a great job.

5.0
by Wwbarro on May 13, 2022

That do a great job. Gary in the service department does a great job with communication and follow up.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Thanks for the fantastic feedback about your experience with Gary!

Aaron does an excellent job for me when I come in, even

5.0
by Tim on May 12, 2022

Aaron does an excellent job for me when I come in, even if its just to ask a question about my BMW. Give him a raise!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi Tim, Thank you very much for working with Aaron and the BMW of Salem team. He'll be happy to hear you've enjoyed his client care and love the part about the raise, we're sure. Travel safe and we'll see you again down the road!

Great costumer service.

5.0
by 5150motorsports on May 10, 2022

Great costumer service. Was treated great and they listened to my concerns about my car. Could not recommend them more.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, Addressing your concerns and getting you safely back on the road is our top priority at BMW of Salem. Thank you very much for trusting us with your car's care. It was our pleasure to help and we look forward to working with you again in the future.

Joe Gomez in your service department is the best.

5.0
by mhargrove on May 10, 2022

Joe Gomez in your service department is the best. He has always been informative, transparent, timely, and professional. We are a two BMW family and will continue to use your service department through Joe.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, Thank you very much for the thoughtful compliments. We know Joe will sincerely appreciate hearing his informative, timely and professional assistance is valued. It's our pleasure to care for your vehicles at BMW of Salem and we'll be ready with the same first-class service whenever you next visit!

The service department was excellent everyone I worked

5.0
by Lori on May 09, 2022

The service department was excellent everyone I worked with most amazing! Thank you thank you thank you!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello Lori, Thank you so much for the lovely compliments. We're happy to have been of help in caring for your vehicle, and it was sincerely our pleasure to provide such an amazing experience. Travel safe and come see us again whenever we can be of service at BMW of Salem.

I’ve always experienced honest, kind and friendly staff!

5.0
by AButler601 on May 07, 2022

I’ve always experienced honest, kind and friendly staff! I feel confident taking my car here!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, It's wonderful to hear our BMW of Salem team has earned your confidence through honest, kind and friendly service. We sincerely appreciate the thoughtful compliments and look forward to working with you again down the road.

Aaron Winer does outstanding work here in the Service

5.0
by sstein12345 on May 07, 2022

Aaron Winer does outstanding work here in the Service Department in Salem, Oregon. I would recommend him to friends.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, It was our pleasure to provide you outstanding service at BMW of Salem, and we'll be sure to pass your compliments to Aaron! Thank you very much for your business and recommendation. Come back to see us again whenever we can be of assistance.

The information on vehicles provided in this service is supplied by the seller or other third parties; Auto.com is not responsible for the accuracy of such information. Auto.com provides this service and materials without representations or warranties of any kind, either expressed or implied. See our terms of use for more details.