BMW of Mt. Laurel

4.3

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:30pm
Sunday
Closed

Cars on the lot

16 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of BMW of Mt. Laurel are from Cars.com and DealerRater.com

306 reviews

Bmw of mount laurel sold me a damaged vehicle

1.0
by Pedro Morals on Jul 05, 2022

This dealer sold me damaged vehicle, I took it in to get fixed and after taking it home the issue progressively got worse ( one of my control arms got bent after they didn’t fix it correctly the first time), the service department manager told me that I damaged the car and is trying to make me pay 6600 in repair cost after I just spent thousands to get the car in the first place, (parts that are damaged are not under warranty) I reported the noise the car was making 3 days after getting the car took I haven’t had it for more than 2 weeks, it’s honestly really a bad experience buying a car I’ve bought cars from smaller dealerships that have way better overall service I’m extremely disappointed and wish I could go back and not make the mistake of getting a car at Bmw of mount laurel

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

I am sorry to hear about the damage to your car. Due to physical damage, I'd recommend turning it into your insurance as a covered repair. Please let us know if you would like us to assist. Cecil Lam General Manager

This was the second purchase from BMW of Mt Laurel.

5.0
by GracieAnn on Jul 02, 2022

This was the second purchase from BMW of Mt Laurel. My salesperson, Erich Decker had everything ready so there was no wait time. The entire process was a little over an hour.. Time was very important to me, so this was a perfect purchase.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Maria, Eddie and Paul (smart car genius) were great.

5.0
by hunnicut-cory on Jun 27, 2022

Maria, Eddie and Paul (smart car genius) were great... and a good range of options for available cars.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mt. Laurel. We are always more than happy to assist you if anything else comes up. Take care!

Best car dealership

5.0
by Dale Yusuf on Jun 26, 2022

Jason is such an excellent service advisor. He makes problems disappear with his courtesy and expertise.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Dale, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

The service team specifically Billy and Jonathan, worked

5.0
by wmc0911 on Jun 18, 2022

The service team specifically Billy and Jonathan, worked with BMW to have the worked covered by my warranty, initially I was told it was not covered, but after providing details they were able to have the work completed and covered under my warranty, saved me 1,500 bucks, greatly appreciated. Your customer service is AMAZING. Thanks again!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Bmw car service

5.0
by Kelly on Jun 16, 2022

Great experience! Everyone was super friendly and approachable. The waiting area is nice and comfortable and they really went above and beyond on my car

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Kelly, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

My first time there for service, was made to feel

5.0
by thom250 on Jun 12, 2022

My first time there for service, was made to feel comfortable with the experience from start to finish. Great experience, very pleased! Thanks Mike!

Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Great fast and proffesional Greg is great salesman and we

5.0
by Ekrema32 on Jun 10, 2022

Great fast and proffesional Greg is great salesman and we coudnt be happier with our new vehicle

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Worked with Mark Bianchini and he was awesome, very

5.0
by MartineN on Jun 03, 2022

Worked with Mark Bianchini and he was awesome, very military friendly and understood what I wanted and helped to achieve that goal!!!!

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Mt. Laurel. We hope to see you soon!

My sales representative, Mark Bianchini is as good as it

5.0
by nickqvh on May 16, 2022

My sales representative, Mark Bianchini is as good as it gets! truly makes the purchase process easy and fun.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you for your kind review; we are happy to pass along your comments to Mark here at BMW of Mt. Laurel! Please don't hesitate to reach out to us if there's anything more we can do!

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