BMW of Mt. Laurel

4.3

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed
Sales
Monday
9:00am–8:00pm
Tuesday
9:00am–8:00pm
Wednesday
9:00am–8:00pm
Thursday
9:00am–8:00pm
Friday
9:00am–6:00pm
Saturday
9:00am–5:30pm
Sunday
Closed

Cars on the lot

57 cars available See all Cars

Dealership reviews

4.3
Rating and reviews of BMW of Mt. Laurel are from Cars.com and DealerRater.com

302 reviews

Great service, excellent communication and friendly

5.0
by divastyle411 on Aug 04, 2022

Great service, excellent communication and friendly staff. With having my own service advisor (Mike Carbone) I feel confident when dropping my vehicle off to the service department because he is very knowledgeable about my vehicle. I recently spoke to the mechanic (Harvey) who explained everything to me in elementary form so that I can understand. As a person who is not an expert in vehicle mechanics, I appreciate that he took the time to call me and explain it to me. I also left town for a couple of days on vacation and the team completed my vehicle and had it ready for me when I returned. This leaves me confident to come back to the team for any future concerns on my vehicle.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we're happy to hear you had such a positive experience with our team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

This was the second time I had been at BMW Mt.

5.0
by raevanderwel on Aug 03, 2022

This was the second time I had been at BMW Mt. Laurel for service and I worked with service rep, Matthew Maldonado both times, always super pleasant and professional. Everyone there is exceptional.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Always top notch service.

5.0
by Dante.maxwell1983 on Jul 31, 2022

Always top notch service. I have never had a bad experience at Mt. Laurel BMW.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Awesome experience!

5.0
by Christy on Jul 21, 2022

Absolutely Amazing Experience! I will Definitely Buy again from this dealership!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hello Christy, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

I just purchased a 430i and the experience was great.

5.0
by nomrah41 on Jul 20, 2022

I just purchased a 430i and the experience was great. Donna was very pleasant to work with. This was my second car purchase this year with Donna as my Sales agent. I've been coming to this dealership for quite some time. I also have to mention my service tech Mike Carbone is very knowledgeable and personable and one of the main reasons i stay with the BMW family.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, thank you so much for your positive comments about BMW of Mt. Laurel! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very professional and friendly service.

5.0
by cuff127 on Jul 14, 2022

Very professional and friendly service. I recommend this dealership for all your needs. I’ll be using them again for my next service.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mt. Laurel! Thanks again for the recommendation, and have an amazing day!

Bmw of mount laurel sold me a damaged vehicle

1.0
by Pedro Morals on Jul 05, 2022

This dealer sold me damaged vehicle, I took it in to get fixed and after taking it home the issue progressively got worse ( one of my control arms got bent after they didn’t fix it correctly the first time), the service department manager told me that I damaged the car and is trying to make me pay 6600 in repair cost after I just spent thousands to get the car in the first place, (parts that are damaged are not under warranty) I reported the noise the car was making 3 days after getting the car took I haven’t had it for more than 2 weeks, it’s honestly really a bad experience buying a car I’ve bought cars from smaller dealerships that have way better overall service I’m extremely disappointed and wish I could go back and not make the mistake of getting a car at Bmw of mount laurel

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.
Dealer Responses

I am sorry to hear about the damage to your car. Due to physical damage, I'd recommend turning it into your insurance as a covered repair. Please let us know if you would like us to assist. Cecil Lam General Manager

This was the second purchase from BMW of Mt Laurel.

5.0
by GracieAnn on Jul 02, 2022

This was the second purchase from BMW of Mt Laurel. My salesperson, Erich Decker had everything ready so there was no wait time. The entire process was a little over an hour.. Time was very important to me, so this was a perfect purchase.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Maria, Eddie and Paul (smart car genius) were great.

5.0
by hunnicut-cory on Jun 27, 2022

Maria, Eddie and Paul (smart car genius) were great... and a good range of options for available cars.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.
Dealer Responses

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mt. Laurel. We are always more than happy to assist you if anything else comes up. Take care!

Best car dealership

5.0
by Dale Yusuf on Jun 26, 2022

Jason is such an excellent service advisor. He makes problems disappear with his courtesy and expertise.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Dale, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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