BMW of Denver Downtown

4.5

Hours of Operation

Service
Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Cars on the lot

136 cars available See all Cars

Dealership reviews

4.5
Rating and reviews of BMW of Denver Downtown are from Cars.com and DealerRater.com

819 reviews

Incredible service

5.0
by Kathy on Sep 22, 2022

Great service! Would buy another car from this dealer!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Kathy, thank you so much for your positive comments about BMW of Denver Downtown! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Great Service!

5.0
by Joe W. on Aug 19, 2022

I just had some warranty work performed on my 2022 X7. My service advisor was Mr. Vialpando, and I might add, he was super professional, had a great attitude, and accommodating he put Denver BMW in a positive light! Outstanding warranty work, car drives much, much better! However, when I picked up my car this morning, the rear was covered in many water spots. Mr. Vialpando worked diligently and is to be commended for his effort to resolve the water spot issues. The service staff removed most of the water spots, and the remaining spots I will take care of. May I suggest that someone look into repairing the sprinkler system over-spray issues to help avoid similar problems in the future? Overall, great service department! Regards, Joe Walsh

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Joe W., we are so pleased you enjoyed your visit to BMW of Denver Downtown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

BMW X5

5.0
by Aleksandr Valis on Jul 27, 2022

Very good professional And I will come back and buy another car

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Aleksandr Valis, your wonderful feedback and rating mean a lot to us. Thank you so much again for your feedback! We hope you have a great day!

BMW Denver

5.0
by Andrew Cook on Jul 17, 2022

Once again a great experience from Matthew & Amin. Makes buying a vehicle easy. BMW of Denver has always treated me right, 4th car in 6 years and will always return in the future.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Andrew Cook, we are so happy to read such a great review about BMW of Denver Downtown! Please don't hesitate to reach out to us if there's anything more we can do!

Jeff H

5.0
by Jeffery Harris on Jul 13, 2022

BMW of Denver Downtown was professional and a pleasure to work with. Anthony Salazar my salesman made purchase seamless. Being 1100 miles outside of Denver when I arrived the pick up the everything was good to go.

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Jeffery Harris, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

CAR BUYING EXPERIENCE

5.0
by Mulualem Amare on Jul 06, 2022

The employee that help me to buy my car was very helpful

Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Roland is Service Manager and took the time to

5.0
by RPodboy on Jun 30, 2022

Roland is Service Manager and took the time to appropriately resolve all the issues that I presented. Great work by him and Palmer. The service department correctly analyzed a difficult problem to get me back on the road.

Customer service 5.0 Overall experience 5.0 Does recommend this dealer.

Absolutely the best!

5.0
by Yordanka Stereva on Jun 08, 2022

That was one of the fastest purchases in my life! I did not hesitate at all! I knew that coming to BMW it means - class, standard and name!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Hi Yordanka Stereva! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Do NOT use their service center or Brandon Borja if you

1.0
by Dylan.Smith on May 20, 2022

Do NOT use their service center or Brandon Borja if you have any expectations of customer service or attention to detail. Not only was he late and unresponsive, he was also unapologetic. To top it off, my oil cap was left off and oil splattered all over my engine. I called and was told that they wouldn’t be able to get me in until next week…anyone knows how dangerous that is to drive with and how bad it is for the life of the engine. After explaining how unacceptable it was to the scheduler, they finally fit me in. When I went to pick it up Brandon was, again, unapologetic and completely inept. If you care about your car and it’s longevity, I REPEAT…DO NOT GO HERE.

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer.

Fantastic dealership

5.0
by Abby Hugill on Apr 25, 2022

I made an appointment on Thursday morning to come see a car on Friday morning. Anthony called me a few hours later letting me know that someone else had booked an appointment to see it before mine. I knew I wanted the car, so I was really happy to be able to put a deposit down to hold it. Can?t thank you enough for doing that! Came in this morning, car is fantastic and I drove away before noon, a happy owner. Thanks to Anthony & also Amin. They were both fantastic to work with. Couldn?t be happier with the whole experience!

Customer service 5.0 Buying process 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Abby Hugill, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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