BMW of Columbia

4.7

Hours of Operation

Service
Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–6:00pm
Sunday
Closed
Sales
Monday
9:00am–7:00pm
Tuesday
9:00am–7:00pm
Wednesday
9:00am–7:00pm
Thursday
9:00am–7:00pm
Friday
9:00am–7:00pm
Saturday
9:00am–7:00pm
Sunday
Closed

Cars on the lot

103 cars available See all Cars

Dealership reviews

4.7
Rating and reviews of BMW of Columbia are from Cars.com and DealerRater.com

1226 reviews

Snazzy

5.0
by Chase on May 20, 2022

Jordan penciled me in on short notice. I work at a body shop, and we had a customer concern that needed to be diagnosed by the experts at BMW. Gotta say, the service was excellent and the snazzy little walkaround videos are VERY very awesome. Top notch experience. Way to go to Jordan and staff.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for being our customer, we appreciate your kind words. We are thrilled that you had a pleasant service visit! We thank you for your business and look forward to your next visit!

Jim Stewart goes above and beyond

5.0
by SLS on May 20, 2022

Jim Stewart was outstanding. He resolved all of my issues and insured my car was well taken care of. The best service I have ever had.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!

Columbia BMW FOR THE WIN!

5.0
by KLJ on May 19, 2022

I took my vehicle in for tires. After contacting BMW dealerships within a 2 hour radius, I walked in to BMW of Columbia. Doug was amazing he acknowledged my presence in less than a minute. Once he completed assisting his customer, he asked what I needed. I told him and he promptly pulled up the system found my tires substantially lower than the other dealership. My appointment was scheduled for the next day. The day of the appointment, Doug was away from his station; however, I was greeted by another advisor he advised Doug I was there for service ,and started my pulling up my records. I was in and out within the quoted timeframe of 2 hours. The service process was effortless and smooth. I would definitely recommend the dealership.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for the positive review. We're glad that you had an excellent experience with your recent service visit. We look forward to your business with us again!

Excellent service from Doug and the team ! Had a s

5.0
by Buddy Holland on May 19, 2022

Excellent service from Doug and the team ! Had a seal problem in sunroof but part was in and quick turn around by the staff. Recommend BMW of Columbia highly!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

The oil change, micro filter and brake fluid servi

5.0
by Kenneth Tyler on May 18, 2022

The service and the advisor was very courteous and helpful in getting my service completed in a superior manner. This type of service received from the dealership has always been superb

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Top Notch.

5.0
by J Wolfe on May 17, 2022

Great communication with my service advisor and wonderful job getting my car fixed and new tires. Very professional and Super nice people though out the dealership.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Excellent customer service

5.0
by Caglayan on May 17, 2022

I was very pleased with the service that I’ve received at BMW Columbia. Specially David McElveen was wonderful. He went beyond his duties to accommodate us during the transaction. I have been driving BMW for the last 20 years. Now my son joined the club. I will definitely will come back to BMW Columbia for our future vehicle needs. Thank you David.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your kind words! We thank you for your continued business and look forward to your next visit!

My new vehicle

5.0
by Bishop Chaplin on May 16, 2022

The staff at BMW of Columbia was very pleasant and knowledgeable about the vehicle. They weren’t pushy but gave me the option to purchase or not purchase. The overall experience was pleasant.

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

BMW Columbia is the BEST!

5.0
by Jonathan Jones on May 16, 2022

Brett, Bryce, and Zeke were all awesome to deal with and made the experience seamless from the start. I recommend BMW Columbia to all of my friends and family!

Customer service 5.0 Buying process 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.
Dealer Responses

Thank you for your kind words for our staff, we appreciate it!

Customer Service

5.0
by Christine T. on May 14, 2022

All the staff at BMW on Killian Rd is very professional but Chuck Baker is my go-to service advisor because he always provides excellent customer service and goes beyond what’s expected to ensure your car and as a customer is taken care of.

Customer service 5.0 Quality of repair 5.0 Overall facilities 5.0 Overall experience 5.0 Does recommend this dealer. Did not purchase a vehicle.
Dealer Responses

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

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