Blue Ridge Auto Sales Inc.

3.1

Hours of Operation

Sales
Monday
10:00am–6:00pm
Tuesday
10:00am–6:00pm
Wednesday
10:00am–6:00pm
Thursday
10:00am–6:00pm
Friday
10:00am–6:00pm
Saturday
10:00am–6:00pm
Sunday
Closed

Cars on the lot

52 cars available See all Cars

Dealership reviews

3.1
Rating and reviews of Blue Ridge Auto Sales Inc. are from Cars.com and DealerRater.com

98 reviews

2019 Subaru Crosstrek

5.0
by Steve Deel on Dec 30, 2021

Great folks to work with. There word is good and you can trust what they tell you as they are honest. Would trust them to work with them again.

Customer service 5.0 Buying process 5.0 Overall facilities 4.0 Overall experience 5.0 Does recommend this dealer. Did purchase a vehicle.

Lies and deceit

1.0
by Sheena Herring on Nov 12, 2021

I bought my 2011 Traverse yesterday paid cash. Before I was trying it out I noticed the guy charging the battery which should have been my 1st clue. My brother in law was with me we drove up to Kroger just to look the vehicle over. Noticed no inspection at all on vehicle, headlight out, turn signal out and tires worn to the cords. Get in to car and dead battery. They did come to jump start again. I get back owner was to put new tires on it, do state inspection, replace headlight and signal light, and new battery. Today I was out and low and behold dead battery I was stranded. Called car lot and owners response was I replaced the tires. You're as good as your word which in this case doesnt mean squat. Granted all these repairs had to be done to get state inspection. I would Not recommend this car lot...

Customer service 3.0 Buying process 3.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Bad experience

1.0
by TG on Oct 10, 2021

Hello dear community First I wanna say sorry for my english I'm gonna try my best here. I was at the dealership. first it was looking good, dodge charger view nice mercedes c and e class and the bmw 3er wagon version. I step closer and I saw it directly. all of this cars had a accident. and I talk to myself I'm gonna give this dealership a chance. i took the bmw for a test drive. not even 1 minute later I found out this car had a really bad accident. he was not holding in line. He got a bad left turn if I push the pedal and the steering wheel was completely not in level. so I drove back and talk to him. He said he gonna fix it and it is warranty on it for 48 month and he want 17000. I said I dont see 17000 in this car with this accident. so but he dont want to give up. so maybe he is calling me Monday or not but I'm gonna do something more about this dealer ship. because there was a nice couple with a baby and I saw the cars it is completely not save to drive on a road with a baby. i wish we had the german TÜV here

Customer service 3.0 Buying process 1.0 Quality of repair 1.0 Overall facilities 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Absolute crooks

1.0
by Traci on Aug 21, 2020

Crooks. Paid $9500 for used vehicle only 35000 miles and transmission slipping a month later. Took it to nissan they said warranty was void because it had a branded title which absolutely was not disclosed to us. I wouldnot have bought the vehicle if I knew this I would have not bought vehicle. I called manager, he pretty much told me tough luck and told me we had done something to transmission because we drove it 4000 miles. The vehicle had 38000 miles when it acted up. It is unlawful to sell rebuild car without customer knowledge. The manager said 80 percent of their cars are rebuilt titles and they were legal. Do not ever buy from them.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

JUNK and crooks! don’t waste your time!

1.0
by Malinda B. on Jul 12, 2020

Went to purchase a vehicle. Saw where it had been in an accident. Martin said very small fender bender. We found out later it had been totaled with a salvaged title. Wasted so much of our time for nothing! If he would have just been honest instead of lying it would have saved everyone a lot of time and undue stress. Very strange to send people out to banks trying to get a loan during the buying process. There where red flags and I should have listened to my gut. If you value your money not being wasted, DO NOT buy here. All you are asking for is trouble and headaches!

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

Terrible Cars And Horrible Customer Service

1.0
by Yanique on Jul 11, 2020

This place was the worst experience I have ever had buying a car. Never buy a car from this place. I drove from NC to Virginia just to buy this car. I scheduled an appointment two weeks before. I called while on my way told the owner exactly the car that I wanted he told me to come. When I got their the owner didn’t pay me any attention acted like he did want to help me. He told one of his workers to get the car I wanted , when I looked inside the car it had wires hanging out of it when I asked he said ohh well the car is actually not ready for sale I have been busy and it won’t be ready for some weeks. I said why didn't you tell me that before I drove this long way, he had nothing to say and walked away . He made someone get my car and I left . The cars viewed by this seller may look good on pictures but they are not good cars and the service is terrible. Go somewhere else to buy your car.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

A mess!

1.0
by Not today! on May 31, 2020

Went to view a used truck they had available. We got out of our vehicle and not a person came to talk to us. Went and view the vehicle it had a box of parts and a pack of cigarettes in the vehicle. Finally went to the office and talked with a person. After getting his stuff out of the truck, he gave me the keys. I turned the truck on and the check engine light was on. Turned it off gave them the keys, told them why we were leaving. The guy said ill get the computer, its probably nothing serious. We left!

Customer service 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.

DON'T GO HERE

1.0
by Brian Weikle on May 21, 2020

I had purchased a 2000 Isuzu Trooper from here. Everything they told me was a lie. The vehicle was different on features than what was advertised and they chopped it up to the advertiser error. Everything they said they had done to the car for maintenance purposes was a lie. Had the vehicle for 36 hrs and the transmission burnt up in it. Was told by the mechanic that everything that I had been told was a lie. Had to pay to rebuild. When I called the dealer to ask about everything and see what they would do since I had the car for 36 hrs. I was told that they could tell me anything they wanted to and I couldn't do anything about it. Virginia has no lemon law and once it's off their lot it's not their problem and thanked me for my purchase then hung up.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Buyer beware! I don't even know where to start.

1.0
by Susan on Apr 21, 2020

After you buy your disaster car you'll need extra money for the lawyer. Everything was a lie, such a waste of my time. "If it seems too good to be true, it is."

Customer service 1.0 Buying process 1.0 Overall experience 1.0 Does not recommend this dealer. Did purchase a vehicle.

Don't waste your time or money

1.0
by Rich on Jul 03, 2019

I failed to read the reviews. Called about a vehicle, no mention of SALVAGE title anywhere in the listing or when I asked about any issues. Wasted my money on the Carfax when the dealer knew full well it was salvage. They don't even have their cars priced right for salvage vehicles. Completely dishonest, an employee even got upset with me when I called to confront them about the false advertising. I'd give a zero star if I could.

Customer service 1.0 Buying process 1.0 Quality of repair 1.0 Overall experience 1.0 Does not recommend this dealer. Did not purchase a vehicle.
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