Bill Marsh Traverse City
Cars on the lot
Dealership reviews
78 reviews
Top tier customer service.
Top tier customer service. I would recommend this dealer for all sales and service. They also have a quick lube in the GMC building that services all vehicle Makes and Models!
Hi, we are so happy to read such a great review about Bill Marsh Buick GMC! Thanks again for the recommendation, and have an amazing day!
Always great courteous service.
Always great courteous service. Have used Bill Marsh service exclusively for my GMC. See you again
Hello, thank you for your kind words and this wonderful review! We sincerely value your business and look forward to your next visit!
Got my vehicle in right away and was fixed very quickly....
Got my vehicle in right away and was fixed very quickly. Staff is very nice and knowledgeable.
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Drove two hours to get my new vehicle. Sales were great....
Drove two hours to get my new vehicle. Sales were great. Good price. A++ thank you!
Hi, we are so happy to read such a great review about Bill Marsh Buick GMC! We sincerely value your business and look forward to your next visit!
Bill Marsh service department personnel are prompt,...
Bill Marsh service department personnel are prompt, courteous, efficient, knowledgeable, and put forth great efforts. Travelling from Florida, when a key-fob transmitter malfunctioned. I was informed by the dealership in Kalkaska that Willams Chevrolet dealership, Traverse City had two key-fob transmitters in stock for our 2012 Chevy Equinox. I called Williams and was transferred to 'Parts' by the operator. No one answered and I listened to recorded music interrupted by an announcement that someone would be right with me, for over 30 minutes before giving up. I called Bill Marsh, Buick GMC, the other GM dealship in Traverse City, where my call was answered first ring, and 'parts' picked up immediately upon being transferred. We drove into the dealership where were met at the car in the service entrance, and given immediate assistance. What a difference in two dealerships in the same city!
Hello there, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Bill Marsh Buick GMC
Hi Bob! Thank you for your great review! We're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! - Bob R.
Carol V. Was great!
I had a great purchasing experience at Bill Marsh. Carol was fantastic and really went beyond my expectations. I appreciated her honesty and she was fun to work with too!
We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
Sweet, easy, family oriented
I’ve purchased 4 cars from here and cannot complain. All have been safe and reliable and a perfect fit for my needs. Never too pricey and always friendly
We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!
Big Horn KG685058 Price 40990
This dealership listed stock KG685058 2019 Big Horn on sale for $40990 when I called to inquire about vehicle I was informed vehicle was listed for wrong price.
Hi Duane, we are disappointed to see this review. We strive to make sure the information on our website properties, as well as third-party sites like Cars.com, is accurate. Occasionally, human error does occur and we take corrective action as soon as possible. Greg in Chrysler Sales confirmed that he connected with you regarding the price of the Ram Big Horn. We want to apologize again for the confusion regarding the pricing. Chrysler Sales Manager, Mike West, is available to speak with you further and he can be reached at 231-929-6255. - Bob R.
New Cherokee Trailhawk
After visiting another dealer I walked in and was greeted immediately. The sales person listened to what we wanted. Looked at inventory to show us the color we wanted. Then set up a new car order to meet our needs. Sure beat the other dealership that repeatedly tried to sell us one that was immediately available! Thanks Joe & Steve for your help!!
Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Marsh Buick GMC and we hope to see you again soon!
Winter Tire Changeover
Everything was 5-star. It just took a bit longer than I expected.
Thanks for your honest feedback. If you would like anything additional, don't hesitate to reach out. We are always happy to help.